I wasn't impressed with this hotel from first arriving. The guy at the front desk wasn't rude, but he wasn't that friendly either. While I was checking in by myself (my boyfriend was waiting in the car) another guy came into the hotel and was standing at the desk near me. The front desk guy wrote my room number large on a piece of paper. I immediately turned the paper over so the guy next to me didn't see it. I would have thought that was a hint but the front desk clerk proceeded to say my room number out loud and how to get find my room. Well one could say it was nice of him to explain how to get to my room (not that it would have been hard) but you should NEVER EVER say a room number out loud in front of other patrons due to security reasons. If I was staying at this hotel by myself I would have been nervous all night.
The area the hotel was in was okay, but only a couple blocks away it seemed a bit sleazy. Each room had an outside entry unless you stay on the top floor. The room itself was okay. The bed was comfortable and I didn't see any hair in the sheets as the other reviews indicated. The room had a table with two shares immediate to your left upon entering. We had a king size bed and there was two end tables next to the bed. Across the bed was a dresser and flat screen LG tv (nice touch). There was an abundant selection of channels to choose from.
The bathroom was another story! You could tell that the bathroom was probably created in the 70's or 80's and was never updated. The tiles were tan and showed their age. There was no fan in the bathroom. The tub/shower was terrible! The tub was very small in width and the shower curtain didn't have those little magnets on the bottom. So while you were taking a shower the curtain would sink into the tub and stick to you. YUCK! There was also hair in the tub that was not ours. The bathroom size itself was large enough to withstand an update. The quick fix they can do for now is get a curved shower bar and curtain with the magnets on the bottom to allow more room. Instead I ended up getting water all over the floor. There also should be a hook on the back of the door. One other thing that was weird, was that the outlet in the bathroom was about 3 feet away from the mirror area on the vanity. So make sure all your electrical appliances have long enough cords.
The free breakfast was a joke. The breakfast area was very small and cramped. When I walked in a maid and the other front desk clerk were standing and talking next to the food areas and there really wasn't room to move around them. The offerings for breakfast were very meager. There was a few cereal options, a few pastries, bread, english muffins, milk, juice, coffee and that was it. No hard boiled eggs. No fruit. Nothing.
The checkout went fine. The front desk clerk was very nice. She could give a few pointers to the guy at night at actually smiling at people who are paying his salary.
Overall, I wouldn't recommend this place. There are other nicer hotels that were just built along Lake Superior. I would recommend checking out one of them instead.
- Official Description (provided by the hotel):
- A convenient location is what draws many travelers to our Duluth hotel, but it's the hospitality and top quality that brings return guests to us. Duluth hotels are already known for great hospitality, but we go the extra mile to make you feel right at home. Our North Shore hotel has everything you need for a spectacular getaway, like luxury bedding, spacious rooms that are comfortable and cool, and a free daily breakfast. Canal Park and the Lakewalk along the shores of Lake Superior are minutes from our hotel located in downtown Duluth, making it easy for guests to enjoy the beauty of the region. At our Lake Superior hotel, the best of the city is right around the corner. Enjoy downtown shopping or head to Miller Hill Mall for a wide selection of favorite shops. The Blues Festival is a local favorite, but the Grandma's Marathon has runners of all ages coming to town. The Reggae Festival and NorthShore Inline Marathon(R) are also popular events near our Duluth hotel. Whether you're here for Bike MS(R)150 or to visit Bentleyville, a great location can make all the difference. We're also close to hospitals like Essentia Health, St. Luke's, St. Mary's and Miller Dwan, which is convenient for medical patients and healthcare workers in town for business. We cater to a wide range of business travelers at our Duluth hotel. Events at Duluth Entertainment Convention Center (DECC) and AMSOIL Arena draw in tradeshow attendees and presenters from around the country. Local schools, colleges and universities also bring those looking for an extended stay to the property. St. Scholastica, the University of Minnesota Duluth, Lake Superior College, Duluth Business University and the University of Wisconsin Superior are all close to us. ... more less
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- Also Known As:
- Best Western Downtown Hotel Duluth
- Duluth Best Western
- Best Western Duluth