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“Comfortable” 4 of 5 bubbles
Review of The Suites Hotel in Canal Park

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The Suites Hotel in Canal Park
Ranked #16 of 33 Hotels in Duluth
Bradenton, Florida
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Comfortable”
4 of 5 bubbles Reviewed September 4, 2013

This is an all suites hotel in Canal Park close to everything. Rates are great, free breakfast everyday. Kitchenette with full size refrigerator and 2 burner cooktop, microwave. Separate king size bedroom. Our room at back of hotel at far end next to pizza restaurant. Pizza smell got old.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Georgia1524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at The Suites Hotel in Canal Park, responded to this review, October 16, 2013
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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424 reviews from our community

Traveler rating
    127
    149
    74
    50
    24
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • Any
English first
Savage, Minnesota, United States
Level Contributor
140 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

We stayed at The Suites last fall. We had an interior room - no windows, which, actually was wonderful for sleeping. Had a small kitchen, table, and amenities for comfortably staying and eating at the hotel rather than spending a lot of money at the restaurants nearby. The beds were luxurious. We slept super well. Quiet. Peaceful. The Suites are in the Canal District, close to all of the great Duluth attractions. And, the Timberlodge restaurant is attached to the hotel, which is great. The staff are also very friendly.

Room Tip: If you want a super quiet night's sleep, request an interior room - NO windows.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at The Suites Hotel in Canal Park, responded to this review, October 16, 2013
Thank you! The interior rooms are very quiet.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carrington, North Dakota
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

We booked rooms at this hotel and then saw pictures of the outside. Very surprised at check in. The rooms are spacious, clean, and have everything you need. I would highly recommend staying here. Rates were great, too.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jayne437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at The Suites Hotel in Canal Park, responded to this review, October 16, 2013
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 3, 2013

I have stayed at this hotel many times and have never had a problem. If I were to comment on something it would be sometimes the wireless Internet signal is weak. Lobby was clean, room was clean. Other than that no problems.

Room Tip: Take rooms away from the pool. They are more quiet.
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  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gary I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at The Suites Hotel in Canal Park, responded to this review, October 16, 2013
Thank you for your kind review. We look forward to serving your family again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Big Lake, Minnesota
Level Contributor
207 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 bubbles Reviewed August 30, 2013

Stayed here during the tall ships festival with a family of 2 adults and 2 children ages 2, 4.. All other canal park hotels were charging 5x as much money. The rooms are all suites with two rooms and kitchenettes and sitting area. The beds are quite comforable as are the layouts of most rooms.FYI there are rooms that are locked inside with no windows and colums inside (very old warehouse buidling), we have never stayed in those rooms. Granted, you are not on the boardwalk as the others, but you are still right in the mix, perhaps with a view of the William A. Irving oar boat (my kids loved that). I have stayed in several other waterfront hotels in canal park and this is as good or better! Wonderful free breakfast with eggs, meats, make your own belgian waffles.... This is definitely where my faimliy will be staying in our yearly (or more) trips to Duluth!!!

Room Tip: There are interior rooms with no windows, I highly recommend outisde views!!!!
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SkolVikings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at The Suites Hotel in Canal Park, responded to this review, October 16, 2013
Thank you! We do have a great location!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 25, 2013

We used to stay at this hotel regularly when it was under previous ownership and known as the Hawthorne Suites. Then it was great and we used to tell everyone staying in Duluth to stay there.

Came back after a 5 year absence and things have changed. We were extremely disappointed.

First on the positive side, the management and maintenance staff contacted were helpful, friendly and courteous. The rooms were spacious and the location excellent, as it was 5 years ago. The morning breakfast was high-quality and plentiful.

But, the negatives outweighed the positive.

Housekeeping has taken a bad turn. Upon check in there were used towels on the bathroom floor, garbage stained the wall above the trashbasket in the kitchenette, several pieces of furniture were stained and dirty, a decorative pillow on one of the beds was dirty, complimentary shampoo/body products were used and in bath trashbasket. Marks were on the walls as were holes in the wall. Trash was not removed from one of the two bathrooms. The decorative plants were caked in dust.

The convenience store that had previously been available has disappeared. When I wanted to buy a razor I was directed out the door and down two blocks. The tourist info that had previously been available has also disappeared. Only a handful of leaflets remained and while staff knew about the canal park area they could offer little about the rest of the city.

A maintenance request concerning a plumbing issue was remedied quickly BUT the maintenance personnel left towels strewn about the floor. Patrons shouldn't have to pick up after maintenance.

Having managed property myself I suggest that management train supervisory personnel to conduct regular inspections after housekeeping performs its duties and BEFORE allowing someone else to check in. We usually leave a gratuity for housekeeping staff. We did not do so this time.

--- DISAPPOINTED

  • Stayed August 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Lev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at The Suites Hotel in Canal Park, responded to this review, October 17, 2013
Thank you for your review. We appreciate you comments and as always, we use your comments to make us better. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Duluth hotels

Benton, WI
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 21, 2013

I stayed here with three buddies from work while on a motorcycle trip. We rented the three room suite and it was huge! There were 4 beds, a full kitchen and dining area, and a living room. The hotel and room was in very good condition. The staff was pleasant and helpful. Parking was located covieniently across the street. This hotel is located right in canal park. There is a restaurant/bar attached to the hotel, but there are several other restaurants within walking distance. There was also a full hot complimentary breakfast that was awesome!

The only thing I would recommend is that the furniture in the living area of the room be cleaned or replaced. It was in serviceable condition, just severely stained and dirty mainly on the armrest areas.

I would recommend staying here if you are in the Duluth area!

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at The Suites Hotel in Canal Park, responded to this review, October 17, 2013
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Suites Hotel in Canal Park

Property: The Suites Hotel in Canal Park
Address: 325 S Lake Ave, Duluth, MN 55802-2305 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Suites Hotel in Canal Park 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hotel In Canal Park
In Canal Park Duluth

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