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“Smelly!” 3 of 5 bubbles
Review of Canal Park Lodge

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Canal Park Lodge
Ranked #7 of 33 Hotels in Duluth
Certificate of Excellence
Thunder Bay, Canada
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Smelly!”
3 of 5 bubbles Reviewed April 28, 2014

This is a great property on the edge of Lake Superior, we arrived in a snow storm and the service counter personal were very friendly and accommodating. The rate was excellent for a Thursday night. We got a lake view which was beautiful. The room had comfortable pillows and a good matteress. The furniture was nice and the water pressure was good in the shower. One thing that really bothered me was the smell. It smelled like sweat. We asked for another room and the staff were excellent and gave me another room right away. To my surprise the smell was the same. We stayed in the second room. It may be some kind of cleaner that they are using.



The breakfast was good pancakes, toast, an assortment of pastries, ceral, eggs, and breakfast sauage.

Overall a beautiful property, great price, but need to revisit the cleaning.

Room Tip: get a lake view.
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TAdvisorBuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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408 reviews from our community

Traveler rating
    271
    102
    22
    10
    3
See reviews for
144
143
14
55
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Thunder Bay, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 22, 2014

We have stayed at this hotel all the time when we come down to Duluth. Last weekend, which will probably be our last weekend to stay there, The room overall was clean, except when I went to have my shower. There was long dark hair STUCK to the ceramic tile on the wall!!!! I called down to the front desk and was given the attitude of " what do you want me to? Do you want me come and wipe it off?" I found this kind of rude, told him I did it, but he needed let the manager know. On our last day there at breakfast, my husband found a hair in his eggs. That was the last straw. When checking out, I told the girl about the issues and that I want a call from the manager to discuss this. I haven't anything. Lots of other beautiful hotels in Canal Park to choose from.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Brenda p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Superior, Wisconsin
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 20, 2014 via mobile

Canal Park Lodge is a great place to stay in Duluth. Great breakfast very morning and a cash bar at night. Close to many great places to eat and shop. Extremely nice rooms, clean, friendly staff, and great views of the lake if you get a lake view room! Would recommend to all!!!

Stayed April 2014, traveled on business
Helpful?
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay, Canada
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed April 13, 2014 via mobile

Our family stayed here for the weekend and had a great time. We had dinner at the brewery next door, it was very good and nice and close to walk after a couple of beer. The hotel has very comfy beds and pillows. It has a great hot breakfast and caribou coffee. There is a cash bar in the lobby at night, which is nice to sit and have a drink on the comfy couch in the lobby. We will return.

Stayed April 2014, traveled with family
Helpful?
Thank chungo12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed April 13, 2014

I must begin this review by stating that Canal Park Lodge has been my favourite hotel in Duluth for years. Just the charm of Canal Park makes it my Go-To spot in the city, and of all the hotels in that hub, Canal Park Lodge has always embodied the earthy, green vision of the area. All other visits would have given it a five star glowing review and I feel bad that I didn't take the time to review then, but this last time was a disappointment and made me pick up my cyber-pen to comment…

Simply put, the rooms smelled. We came with our family last month for March break and were eagerly looking forward to the space afforded by these large rooms. As soon as we opened the door, a wave of odour hit, causing us to immediately turn and go ask for a new room. We were given one, but it was the same. The third room we requested was the least but still, all three rooms smelled like feet. In changing our rooms, the woman at the front desk rolled her eyes (bad customer service) and obliged without even a comment. I'm in the customer service industry, and you can always tell a crabby customer from one you should take seriously. This woman didn't care to try.

Now this hotel is no longer brand-spanking new so the carpets may be in need of a change. Fair enough but we found pretzels stuffed in the air-conditioner, dust-bunnies in the closet and bobby pins in the dressers, a sign that the cleaning protocols are less than five star. In a hotel like this, that is a little frightening.

I love this hotel and would hate to see it start to slip by bad hiring practices or less-than-stellar service. I hope that a few complaints by less-satisfied customers might give them the nudge they need to make the needed improvements and put this hotel back in first place where it belongs.

Room Tip: Pick a room facing the lake.
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Timber9762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ishpeming, Michigan
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

My mother and I stayed here for a vacation weekend sans husbands or kids. I was hoping for it to be very relaxing, because when I think of the word "lodge", I imagine a place of respite and luxury.

Well, this hotel definitely has both! Not only does it look like a lodge on the outside, but as soon as you walk in, you are greeted by a large stone fireplace, mounted fish and wildlife in the walls, and floor to ceiling windows that overlook Lake Superior. They also scent the air in the hotel to smell like different things. Pretty neat.

Every staff member I talked to was friendly and helpful.

Our room was very large and had a balcony facing the lake. It was just a standard, two bed room, but I was surprised at the amount of space. Nothing to complain about with the rooms. It was quiet and clean.

The breakfast was also great: eggs, sausage, bacon, fresh fruit, yogurt, toast, bagels, muffins, cheesy hash browns, and waffles. They also serve Caribou Coffee, which is one of my personal favorites. The breakfast staff was accommodating and helpful and kept everything well stocked. There is a lot of room to eat, too, with plenty of table and chair space.

The hotel is within walking distance to many different shops and restaurants and is also on a running and walking path, the Lake Walk. I would have loved to have gone for a run on the path, but it seemed pretty muddy and wet, due to the spring thaw, so I opted to work out in the fitness room in the hotel instead.

The only thing I would say for a downfall about this place is the fitness room. I expected, for the price of the rooms and the great features of the hotel, a much bigger fitness center. It is a very small room with equipment kind of crammed in there. I have stayed at two Hampton Inn hotels within the past year and those places have huge and awesome fitness rooms. That's kind of what I was expecting here. Maybe they will upgrade in the future, though. I'm not sure. It is not a huge complaint, I just expected more.

I would definitely return. It is a very nice hotel.

Room Tip: Get a lake side room for a pretty sunrise view!
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ageist856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fargo, North Dakota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 5, 2014 via mobile

I've stayed here 3 times in different rooms and all were excellent. My favorite room is 349, that's a corner suite with 10 by 10 foot deck that overlooks canal park and the lake. Room has oversized walk in shower and 2 person hot tub..The hot breakfast is the best..

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cactusjack65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canal Park Lodge

Property: Canal Park Lodge
Address: 250 Canal Park Dr, Duluth, MN 55802-2314
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Duluth
#8 Family Hotel in Duluth
#9 Business Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Canal Park Lodge 3*
Number of rooms: 116
Official Description (provided by the hotel):
116 Upscale units in Duluth's Canal Park. This Newest Lakeshore Duluth Hotel features 100% smoke free guest rooms and meeting space, overlooking beautiful Lake Superior on one side, and is the gateway to the famous Canal Park on the other. Canal Park Lodge also provides easy access to the downtown area and the Lake Walk, with miles of scenic walking, running, or biking giving you a truly scenic view of the Duluth MN area. Great dining and shopping, the famous Grandma's restaurants are nearby, a timeless and local Duluth favorite. The Canal Park Brewing Company is located right next door for convenient dinning and the best pint of beer in the Twin Ports. We also feature an impressive lobby, complimentary hot breakfast, and a unique pool area. Enjoy a remarkable view of Duluth from one of our balcony suites. Our hotel is situated in the heart of Canal Park and at the end of the chain of hotels along Lake Superior, to offer you maximum comfort and privacy. We also offer great accommodations for groups or conferences in Duluth with meeting space, and food catered by Bellisio's & Grandmas Restaurants. ... more   less 
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Also Known As:
Canal Park Hotel Duluth

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