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“We loved it twice!”

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The Inn On Lake Superior
Ranked #5 of 33 Hotels in Duluth
Certificate of Excellence
GreenLeadersBronze level
Minneapolis, Mn
Level 5 Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“We loved it twice!”
Reviewed April 15, 2014

This is our second time at this hotel -- first time as a couple, second time with our teen boys. Both visits were great. The hotel is spread out in wings and although we like the indoor pool, we chose the wing away from the pool for quiet at night. And it was very quiet, although we were there midweek and aren't sure if there were many others in our wing. The indoor pool is great -- lots of space inside a gated area, as well as outside the gated area and still viewing the pool, for adults watching their children. The small outdoor pool is also very nice and has a nice view of the lift bridge. Our teenagers loved the heated outdoor pool on two very cold days, including one snowy day, although the hotel closed the pool for a while when the snow kept falling. Breakfast rooms are beautiful -- lots of space and overlooking the lakefront. TV is only in the smaller of the two breakfast rooms so you don't have to listen to the TV if you'd rather not. Spillover breakfast space in the pool area also. The breakfast is delicious, especially the bread. Both mornings the heated selections were different -- first was biscuits and gravy, second was scrambled cheesy eggs. Also had hard boiled eggs, small yogurts, oatmeal, cereals, make-your-own waffles, breads, bagels, donuts, apples, bananas, oranges, milk, juice, coffee, tea. Coffee, tea, and cocoa are available all day long. S'mores can be made at the fire pit outside the breakfast room, right on the lakefront, from 8-10 p.m. Very fun, especially on the cold nights we had in March! The rooms are nice and very clean. Only thing that wasn't our favorite is that the sink area in the city-view queen suite is not in a separate bathroom but instead out in the main part of the room across from the bathroom, which is toilet and shower only. The staff are incredibly friendly and helpful in every way -- front desk, housekeeping encountered in halls and pool area, and breakfast staff. The city view is nice and looks out over Canal Park and up the hill towards downtown Duluth. Easy 2-5 min walk to Grandma's and Angie's Cantina for dinner. We hope to be back in the future and will definitely stay there again.

  • Stayed March 2014, traveled with family
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Helpful?
Thank 40s_Couple_Midwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, April 18, 2014
Dear 40s_Couple_Midwest,

Thanks for bringing your family back and staying with us again, and for posting your detailed review about your visits. We're very happy you like us and what we do here, and that you'll be coming back to stay with us. We appreciate your business and look forward to serving you again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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1,344 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (400)
Date | Rating
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English first
Grand Rapids
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 13, 2014

We've stayed several times at The Inn and we're never disappointed. Accommodations were clean and comfortable. Service at check-in was awesome (they offered us champagne and chocolate because we casually mentioned that we were staying to celebrate a birthday) and they gave us a quiet room since we told them we are light sleepers. The Inn really is a gem!!

Room Tip: If you are a light sleeper let them know and they always accommodate. We're almost always given...
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  • Stayed April 2014, traveled as a couple
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    • Location
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Helpful?
Thank WildwoodMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, April 14, 2014
Dear WildwoodMN,

Thanks for taking time to write and post comments about your many stays with us. It's guests like you that make it so fun to work here, and we really appreciate your loyalty. We look forward to serving you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeville, Minnesota
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2014

This is our go to spot for our trips to Minnesota's North Shore. Great location, in the middle of canal park. You can walk to so many attractions, restaurants and shops. Request a room with a view of the lake and you can sit and watch the large ocean going vessels come in and out of the Port of Duluth right in front of you. Generous breakfast is included with your stay and sitting by the camp fire outdoors every night is a great way to unwind and meet new people from all over the world. The hotel has very easy access to the freeway if you choose to head further north to see the sites up the shore. The staff is helpful and accommodating. Encourage people to talk with the manager when they book their reservations. We were able to get the manager to agree to a very generous discount for a family vacation scheduled for this summer. I can't get the family to try any place new. They love this place!

Room Tip: Ask for a lake view on the second or third floor. Quieter and great views.
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Green Features: Extremely environmentally friendly. One of the first hotels that I ever saw these practices encouraged.
  • Stayed September 2013, traveled with friends
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Helpful?
Thank CMSMidwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, April 14, 2014
Dear CMSMidwest,

Thank you very much for making us part of your North Shore experience, and for posting your nice comments. I'm glad you are happy with us, and hope you will continue to let us know how we can make your stay more enjoyable. We look forward to your next visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnetonka, Minnesota
1 review
Reviewed April 7, 2014

I grew up coming to this hotel for mini vacations in Canal Park and this place keeps getting better! I have never had a bad experience. It is a beautiful hotel, especially the view from the lakeside rooms. The outdoor pool is so nice, even when it is snowing, and making s'mores on the patio by the lake is a new fun tradition. We stay here every time we visit Duluth and wouldn't even consider staying anywhere else.

  • Stayed April 2014
    • Value
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Helpful?
Thank Lpekuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, April 9, 2014
Dear Lpekuri,

Thank you very much for your loyalty and wonderful review about your experiences here. We want to provide all our guest with the best in service and accommodations and appreciate your compliments. We value your business and your feedback and hope we can welcome you back again soon.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warren, Michigan
1 review
Reviewed April 5, 2014

Making the reservations was a breeze. The staff was extremely courteous and the hotel even honored the wedding block price that my cousin (groom) had negotiated even though it was past the required date to reserve. Not being from the area, it was also nice to be well received by the desk staff when checking in and throughout our visit. The hotel itself is clean and comfortable. They offer a large scale hot/cold breakfast in the morning, which my family really enjoyed, as well as a smore roast at night. This was a great hotel for the weekend and we will definitely book here again if we make it back to the area.

  • Stayed March 2014, traveled with family
    • Value
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Helpful?
Thank Joel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, April 7, 2014
Dear Joel B,

Thanks for staying with us and sharing your comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Minnesota
Level 1 Contributor
3 reviews
Reviewed March 31, 2014

Wife and I arrived on a Thursday (Mar 2014) for 2-day stay just to get away from Minneapolis. Simple check in and check out, great clean rooms, comfortable beds (my wife wanted to take the pillows home). We got a 3rd floor room which was quiet, facing the city (lake was frozen over yet). Snowed while we were there...they wasted no time clearing the lot. Our room had a couch which was nice so we could each sit and use our tablets (gasp!) to check emails. Breakfast was good (typical breakfast of most hotels), facilities overall are good. I would certainly recommend this hotel to my friends and family, and I would stay again.

Room Tip: 3rd floor is the top floor. We heard no one from below us.
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  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
Thank Randy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, April 2, 2014
Dear Randy W,

Thank you for posting your great comments about your recent stay with us. I'm glad you were happy with the service and accommodations we provide and really appreciate your recommendation. We value your business and your feedback and look forward to serving you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, Minnesota
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 13, 2014

We stayed for two nights with two kids (7 and 4) in the family suite. The setup was terrific for us with a great view of the lake. Make sure to get on the second or third floor for better scenery. Room was clean, beds were very comfortable with soft sheets and downy comforters. The hallways were quiet and we didn't hear any other guests around. We used both pools and found the indoor one very chlorinated (bring goggles) but warm with big towels to use. There are rooms that overlook the pool, I would not want those as large groups of people congregated near the pool making it very noisy. The rooftop pool was very neat! Super warm and fun to use with the kids! The breakfast was awesome. A huge continental breakfast with exceptional staff. We didn't encounter one person who worked at the Inn that wasn't friendly. They consistently ensured our stay was pleasant. And location is perfect on Canal Park. This will be our family go-to for trips to Duluth.

Room Tip: Avoid the pool area and get above the first floor.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JawsFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, March 19, 2014
Dear JawsFam,

Thanks for taking the time to write and post comments about your recent stay with us. We value all guest feedback and use it to make improvements to our operation. I will review the pool chemical procedures to make sure that we are doing everything correctly, and apologize for any discomfort you experienced here. We look forward to and welcome the opportunity to serve you and your family again in the future.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn On Lake Superior

Property: The Inn On Lake Superior
Address: 350 Canal Park Dr, Duluth, MN 55802-2316
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Duluth
#2 Green Hotel in Duluth
#2 Romantic Hotel in Duluth
#3 Family Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Inn On Lake Superior 2.5*
Number of rooms: 175
Official Description (provided by the hotel):
Indoor and year-round rooftop pools, complimentary hot breakfast bar, nightly campfires along Lake Superior with ooey-gooey S’mores, exceptional rooms and suites, 100% smoke free, private lake view balconies, free high-speed internet access, and beautiful conference facilities featuring foods from Savories Catering are among the luxurious extras setting the Inn on Lake Superior in Canal Park apart from other Duluth hotels. The only thing we overlook is the Lake. Reserve on-line today! ... more   less 
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Also Known As:
The Inn On Lake Superior Hotel Duluth
Hotel On Lake Superior
Lake Superior Inn
On Lake Superior Duluth
Lake Superior Hotel

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