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“Holiday blast” 5 of 5 bubbles
Review of The Inn On Lake Superior

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The Inn On Lake Superior
Ranked #3 of 33 Hotels in Duluth
Certificate of Excellence
GreenLeadersBronze level
minneapolis
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Holiday blast”
5 of 5 bubbles Reviewed November 25, 2013

We came up to Duluth for the parade on Friday night and then Saturday we toured bentleyville. What a fun weekend. The parade was fun, loved the free shuttle from the hotel to the Bentleyville display. The warm apple cider hit the spot on Friday after the parade. The s'mores are always a treat! Staff at the hotel are great-Giving helpful tips for everything. Love staying here!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank minnegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, November 26, 2013
Dear minnegal,

Thanks for writing and posting you nice comments. Our annual parade and Bentleyville make this time of year so special, and are glad you had a good time here. I hope you will be our guest again soon.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,276 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
  • English first
  • Any
English first
North Mankato, Minnesota, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 24, 2013

The room was lovely, clean, and comfortable! The staff was great. The location is the best. There is a roof top pool and s'mores. We stayed in a bridge view room. What more do you need? The view was good, mostly parking lot, but we paid less for this room. When we left my friends and I agreed that we are now spoiled and will be unable to stay any place else.

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, November 26, 2013
Dear Jennifer M,

Thank you very much for taking the time to write and post your review about your recent stay with us. The view of the Aerial Lift Bridge from the bridgeview rooms provides our guests the ability to see ships enter and leave our harbor, and the bridge's movements from the comfort of their own room, and I'm glad you enjoyed it. We are glad to hear you will be back and look forward to your next visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ivanhoe
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 20, 2013

We came on this trip for a conference, but have stayed for pleasure in the past. The only bad part was having to leave! Love, love, LOVE the pool on the roof...even in November! Staff has always been friendly and helpful. The family can't wait for the next visit!

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Regina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, November 21, 2013
Dear Regina L,

Thanks for your many visits and for taking the time to write and post your comments. I'm glad you know you can count on us for a great stay. We look forward to welcoming you back and serving you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park Rapids, Minnesota
1 review
5 of 5 bubbles Reviewed November 17, 2013

I came here for business at the convention center and had never been here before. Lake Superior had always been a favorite place to travel to, but I had never been to Canal Park before. I've fallen in love with the Inn and Canal Park. I had a lakeside room and experienced the beautiful full moon over Lake Superior. The rooms are spacious, with many amenities. Everything is very clean and welcoming. Staff were very friendly and willing to help. Canal Park is a very special place. I will definitely be back!

Room Tip: Definitely ask for a lakeside room!!! The view is priceless!
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank earthdrummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, November 18, 2013
Dear earthdrummer,

Thank you for choosing our hotel during your recent event, and for posting your nice review. I'm glad you are happy with what and how we do things here and really appreciate you recognition of jobs well done by our team. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
1 review
5 of 5 bubbles Reviewed November 14, 2013

Inn on the Lake is always consistent with great service, great location, and nice amenities. Bedding and mattress are all good quality - no foam blankets! During high season on weekends, the place is deluged with families. I love kids, but they will overwhelm the pools during these times. We enjoy the rooftop pool, but the teenagers that congregate there definitely project a chill when they see a fifty something couple arrive.

During our November Sunday overnight, it was nicely quiet. My husband was thrilled to see a fox when he went out to make a 'smore around the fire. It was skittish, but came up and accepted a marshmallow.

At breakfast Monday, there were at least three ships that came in or went out between 7:30 and 9:00 (we were wandering in and out of the dining area), and the view from the Inn's dining room is first rate. It was a fun touch that one of the servers went around the dining room offering mini-donuts fresh from the fryer.

All around great base from which to explore Canal Park.

Room Tip: If you want lake views from the balcony, take at least a second floor room.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Catherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, Minnesota
1 review
5 of 5 bubbles Reviewed November 10, 2013

We loved being able to walk in the downtown area, go to Canal Park and watch a ship come in, and walk back to the hotel. It was so fun. The customer service was exceptional. The room was very clean, and the bed was so comfortable. It would have been fun to stay another day just to get time to enjoy the pool area. The view was beautiful and the little pair of binoculars to watch for the ships were so fun! Can't wait to come back again!

Room Tip: We did not use room service, but the continental breakfast had a large selection of food.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SilverDog2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, November 12, 2013
Dear SilverDog2013,

Thanks so much for sharing your wonderful review about your recent stay with us. I'm glad we exceeded your expectations and that you enjoyed your time here. We look forward to welcoming you back and serving you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cottage Grove, Minnesota
Level Contributor
352 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 bubbles Reviewed November 9, 2013

Whenever we're in Duluth we stay at the Inn on Lake Superior. The rooms are very nice, fairly large and many have great views of the lake. There is a free breakfast but it wasn't very good on the Friday we left. Eggs that had been sitting for some time in the heaters and no meat choices whatsoever. You can't beat the location which is right on the canal and within a block or so of many restaurants, antique stores and tour boats. We've stayed at other hotels on this street but the paper thin walls left much to be desired. This hotel is quiet and offers a good night's sleep.
There are s'mores each evening around the fire on the lake side of the hotel and they are very popular.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StevoinMinnesoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, November 12, 2013
Dear SteveoinMinnesoto,

Thanks for staying with us and posting your comments. I'm sorry you were disappointed with our breakfast and offer my apologies. I will use you review in discussions and training to improve our operation. We value your feedback and your business and hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn On Lake Superior

Property: The Inn On Lake Superior
Address: 350 Canal Park Dr, Duluth, MN 55802-2316
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Duluth
#2 Green Hotel in Duluth
#2 Business Hotel in Duluth
#3 Family Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Inn On Lake Superior 2.5*
Number of rooms: 175
Official Description (provided by the hotel):
Indoor and year-round rooftop pools, complimentary hot breakfast bar, nightly campfires along Lake Superior with ooey-gooey S’mores, exceptional rooms and suites, 100% smoke free, private lake view balconies, free high-speed internet access, and beautiful conference facilities featuring foods from Savories Catering are among the luxurious extras setting the Inn on Lake Superior in Canal Park apart from other Duluth hotels. The only thing we overlook is the Lake. Reserve on-line today! ... more   less 
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Also Known As:
The Inn On Lake Superior Hotel Duluth
Hotel On Lake Superior
Lake Superior Inn
On Lake Superior Duluth
Lake Superior Hotel

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