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“Pleasant Stay” 4 of 5 bubbles
Review of The Inn On Lake Superior

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The Inn On Lake Superior
Ranked #4 of 33 Hotels in Duluth
Certificate of Excellence
GreenLeadersBronze level
Woodbury, Minnesota
Level Contributor
46 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pleasant Stay”
4 of 5 bubbles Reviewed September 23, 2013

We spent two days at this property. It is clean and employees are friendly and very helpful. There were two items that could have been better. One is the room we were in is starting to show its age. It is probably hard not show its age considering the number of people who stay there each day. The other item is the free breakfast. It is not different from what you can find in any of the other hotels you can stay at throughout the US (if they offer free breakfast). It would be nice if there was a highlighted menu posted so customers can decide whether they will eat breakfast as served, or to go to a restaurant for more appetizing fare.

Room Tip: Save room for the smoors offered at 8:00 outside.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at The Inn On Lake Superior, responded to this review, September 25, 2013
Dear Peter M,

Thanks for staying with us and posting your candid comments. I like your suggestion about a printed menu for breakfast and will bring that up during our next planning meeting. We are in the process of remodeling and updating all the rooms in the hotel, about 20% have been completed so far. I hope you like the changes we make the next time you stay with us. We value your business and input, and hope we can serve you here again soon.

Sincerely,


Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,258 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (370)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

I had extended stay needs in Duluth for the entire month of August and the beginning of September. I spent the first part of my stay at the Sheraton (I was beyond unimpressed despite having elite status there).

What a difference at Inn On Lake Superior! The customer service was amazing from check-in to breakfast to housekeeping. The rooms are spacious and clean and the beds are superbly comfortable. I easily spend 50+ nights a year in hotel rooms - comfortable beds make a difference.

The complimentary breakfast is abundant. They have everything from cereal and fruit and yogurt to a selection of hot items each day - one day was an omelette and sausage, another was scrambled eggs and cheese with sausage. There is also the usual array of pastries, breads, and the like. Plenty of juice, milk, and coffee selections also include lattes and such (from a self-serve machine).

As someone here for business, I really liked the "grab and go" breakfast option that I could bring to the office.

The location is ideal for just about any reason you are visiting Duluth. Plenty of restaurants and shops within a block or two, and an easy 10 minute walk to downtown. Easy access from the freeway, too.

Room Tip: Ask for a lake view room - it's a great view! The rooms with the jetted tub are also fabulous!
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  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Annalise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 12, 2013

After a week long road trip of 1600 miles, we were looking for a place in downtown Duluth where we could just park the car and enjoy a nice place. We did not have reservations so I called a few places and most places were very expensive. We drove out to Canal Park Drive and stopped at the Inn on Lake Superior. We were greeted immediately by front desk staff and they were so helpful. This place is a model of customer service. Everything was explained thoroughly in regards to what the hotel offered during our stay. We stayed in a 2nd floor room overlooking the pool. Our room was very clean and large. It was decorated very nice. Breakfast was wonderful in the morning. There were plenty of healthy choices, yogurt, fresh fruit, etc along with all the "all you can eat" choices. We brought our morning coffee and food out to the outside patio overlooking Superior each morning and the view was breathtaking. The hotel also offers bikes for guests and there is a 15 mile bike trail that passes right in the back of the hotel. Each night Smores are offered on the outside patio. This hotel was very reasonably priced for all the services that we received. We were so impressed with this hotel and Duluth that we can't wait to visit again.

Room Tip: Try to get a lake view room.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NyLbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shortsville, New York
1 review
5 of 5 bubbles Reviewed September 12, 2013

The Inn does everything right! From your ride in from the airport to your "Grab & Go" breakfast when you leave. Room was clean and comfortable and the view was to die for. Breakfast each morning was extensive and well cared for. I have traveled alot through the years and have never written a review, but feel very strongly that it would be hard not to have great memories of staying here. The staff makes you feel very special....LOVE IT!!!!!

Room Tip: You must be water side......The view of the Lake is unbelievable!!!!!
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  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BishRush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed September 12, 2013

What a pleasant surprise this hotel was. Easy to get to, with a self-service windshield washing station in the parking lot! Room was well appointed, attractive, spacious with a private balcony overlooking the lake and city. Great location in the middle of the Canal Street area. Don't hesitate to make a reservation here!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Great2baHawkeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed September 10, 2013

The hotel is in Canal Park, just off downtown Duluth. The immediate area has a large selection of pubs, restaurants and shops. The hotel itself is an excellent choice when staying in Duluth.

The room was wonderful with a balcony facing the lake. It was tons of fun just watching the world go by (walking, running, bicycling, sailing, big ships!). The roof top pool was small but a great place to sit and have a drink. The main floor pool was a nice size but we did not use it, the hot tub or the sauna.

The breakfast was wonderful - a large variety and healthy options. You could sit indoors or outside on the patio. At 8 pm there were 2 gas fireplaces where all the fixings for smores were provided. It was a wonderful atmosphere right by the lake.

My only suggestion for the hotel is to open the main floor pool at 7 am instead of 8 am.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Morjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granville, Ohio
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 8, 2013

We stayed at this hotel twice...at the beginning and end of our trip. Both times we had an upper level lakeview room with a balcony and a great view. Binoculars were provided and were a really nice added touch.

The guestroom renovations were very tastefully done and we really enjoyed the upgradied bedding and choice of pillows. We also loved the very large beautiful tiled shower with the rainhead nozzle.

Check in was fast and efficient, and every staff member we encountered was courteous and helpful. We were surprised at how quiet our room was, as the hotel was very busy both times.

As others have mentioned, a great location convenient to many restaurants and shops without ever having to get in your car. (loved Pizza Luce)

All in all a really great experience!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fellowtravlrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn On Lake Superior

Property: The Inn On Lake Superior
Address: 350 Canal Park Dr, Duluth, MN 55802-2316
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Duluth
#2 Business Hotel in Duluth
#2 Romantic Hotel in Duluth
#3 Family Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Inn On Lake Superior 2.5*
Number of rooms: 175
Official Description (provided by the hotel):
Indoor and year-round rooftop pools, complimentary hot breakfast bar, nightly campfires along Lake Superior with ooey-gooey S’mores, exceptional rooms and suites, 100% smoke free, private lake view balconies, free high-speed internet access, and beautiful conference facilities featuring foods from Savories Catering are among the luxurious extras setting the Inn on Lake Superior in Canal Park apart from other Duluth hotels. The only thing we overlook is the Lake. Reserve on-line today! ... more   less 
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Also Known As:
The Inn On Lake Superior Hotel Duluth
Hotel On Lake Superior
Lake Superior Inn
On Lake Superior Duluth
Lake Superior Hotel

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