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“A perfect retreat by the lake....”

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The Inn On Lake Superior
Ranked #7 of 31 Hotels in Duluth
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 12, 2013

Beautiful hotel rooms on the lake while serving a fabulous breakfast buffet in the morning and smores by fire on the beachfront at night......how can a stay be more perfect! Friendly and helpful staff.

  • Stayed: April 2013
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2  Thank Carrie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this reviewResponded April 14, 2013

Thank you very much for sharing your nice comments about us. It's always nice to hear from guests who have enjoyed their time with us and we really appreciate your kind words. We look forward to serving you here again soon.

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1,044 - 1,050 of 1,375 reviews

Reviewed April 12, 2013 via mobile

We travel to Duluth often, and never have been disappointed with are stay here. Most of there rooms face the lake which allows you to see when ships are going to enter the canal. With the recent remodeling of the lobby and some of the rooms the stay is even better.

  • Stayed: April 2013
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2  Thank lifeisagoodgolfcart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this reviewResponded April 14, 2013

Thanks so much for posting your comments about your many stays with us. I'm glad you like the remodeling, and we will be updating more guest rooms this year. We value all guest input and look forward to hearing from you again on your next visit.

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Reviewed April 6, 2013

Its a great hotel in a fabulous location. Our room was large and clean, however it did face the pool, but in winter who cares! I agreed with sunny4979 breakfast was awesome and my husband enjoyed the smores. There's no restaurant in the hotel, but you have lots of choices across the street.
I'll love to come in summer, when you can explore.

  • Stayed: March 2013, traveled on business
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3  Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this reviewResponded April 8, 2013

Thank you taking the time to write and submit your comments regarding your stay with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business.We are always very happy when a guest lets us know they enjoyed their time with us. We look forward to welcoming you back in the summer when you can explore more of the many things Duluth has to offer.

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Reviewed April 2, 2013

The location is great. My room was nice, but the pool view is less than optimal. You have no window to the outside. I didn't know this when I booked it.

Also, it was VERY hot and humid in the poolside room. The little air conditioner was running full blast and it just couldn't cool the room.

Breakfast was good. The smores were a nice added feature.

Note to smokers traveling to Duluth. You cannot smoke on their property and you can also not smoke on the lake walk outside per city ordinance. You will have to go for a walk down the sidewalk on no ones property.

Room Tip: Poolside room has no view and are sticky humid.
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  • Stayed: June 2012, traveled with family
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Thank evilynkitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this reviewResponded April 3, 2013

Thanks for staying with us and sharing your review. I'm sorry you were unhappy with the temperature in the pool area and your room, and offer my sincere apologies. I will use your review in discussions and training to improve our operation, and hope you will consider giving us another chance to serve you in the future.

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Reviewed April 1, 2013

I absoulety enjoyed my stay here and was very pleased with the atmoshpere and staff. The location is great, breakfast very fullfilling, and kids loved the smores at night! This will definietly be my hotel of preference for future visits to Duluth.

  • Stayed: March 2013, traveled with family
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1  Thank sunny4979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this reviewResponded April 2, 2013

Thank you very much for your recent visit and for posting your review and 5 star rating. Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you can count on us for a great stay, and look forward to welcoming you back soon

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Reviewed April 1, 2013

My first stay at the Inn was very memorable, indeed. I booked a king suite, paid over $200 for the night and ended up with a thread bare room that hadn't been refurbished. The room was filthy. Rings on the table, ring around the toilet. Couldn't see the bottom of the tub for the soap scum. Thread bare towels. Front desk staff could use an inservice on hospitality, give a new meaning to ice blondes. Kids running up and down the halls yelling at all hours. College kids partying outside throughout the night. If there is an upside, it's the continental breakfast.

Room Tip: Stay elsewhere.
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  • Stayed: March 2013, traveled as a couple
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1  Thank B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this reviewResponded April 2, 2013

Thank you for taking the time to write and submit a review of our hotel. I am sorry you were disappointed in the accommodations and service you received and offer my sincere apologies. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and when for some reason we fail, we are very concerned. I will use your review in discussions and training to improve our operation. If you would like to discuss this further and give us an opportunity to make amends, please contact me via kenjacobs@zmchotels.com. I hope you will consider giving us a chance to regain your respect on a future visit.

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Reviewed March 31, 2013

Another great stay at the Inn! The renovations looked so amazing. The smores at night were a great thing for my boyfriend and I, it makes a great starter for a romantic night, especially if you follow it with a dip in the pool on the roof under the stars! It was great walking distance from some great places, and had great views of the town no matter what window you looked at. Even the breakfast was upgraded from before, the food is great with great varieties to choose from.

If anyone needs a romantic get-a-way, girls weekend, or a fun night with the family, this is the best place to go!

  • Stayed: March 2013, traveled with family
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3  Thank Katelyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJacobsVPZMC, Guest Relations Manager at The Inn On Lake Superior, responded to this reviewResponded April 2, 2013

Thank you your return visits and for making the time to write and submit a review of our hotel. I'm glad you like our new look and appreciate your kinds words. Its people like you who make our jobs keeping our hotels at the highest standards of cleanliness, service and facilities very rewarding. We look forward to serving you again on your next visit.

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Additional Information about The Inn On Lake Superior

Address: 350 Canal Park Dr, Duluth, MN 55802-2316
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Duluth
#2 Business Hotel in Duluth
#2 Green Hotel in Duluth
#3 Family Hotel in Duluth
Price Range: $102 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Inn On Lake Superior 2.5*
Number of rooms: 175
Official Description (provided by the hotel):
Indoor and year-round rooftop pools, complimentary hot breakfast bar, nightly campfires along Lake Superior with ooey-gooey S’mores, exceptional rooms and suites, 100% smoke free, private lake view balconies, free high-speed internet access, and beautiful conference facilities featuring foods from Savories Catering are among the luxurious extras setting the Inn on Lake Superior in Canal Park apart from other Duluth hotels. The only thing we overlook is the Lake. Reserve on-line today! ... more   less 
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Also Known As:
The Inn On Lake Superior Hotel Duluth
Hotel On Lake Superior
Lake Superior Inn
On Lake Superior Duluth
Lake Superior Hotel

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