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“Great place to stay!” 5 of 5 bubbles
Review of BEST WESTERN PLUS Spirit Mountain Duluth

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BEST WESTERN PLUS Spirit Mountain Duluth
Ranked #10 of 32 Hotels in Duluth
Certificate of Excellence
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay!”
5 of 5 bubbles Reviewed February 20, 2014

We came on business and ended up in a snow storm so spent extra time in the hotel. It was a nice experience. The staff is very friendly and seem to go out of their way to meet our needs. Breakfast had a lot of variety. The pool was a perfect temperature for exercising. The internet worked well and was free! And the mattress was perfect! This would be a good place to bring kids as the staff is so accommodating and friendly.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSDuluth, General Manager at BEST WESTERN PLUS Spirit Mountain Duluth, responded to this review, June 24, 2014
Thank you for taking the time to share your thoughts about the Best Western Plus Spirit Mountain Duluth. I am thrilled to hear you enjoyed our Pool Area. The Head of our Maintenance Department takes great pride in his work. I will be sharing your compliments with him.

On behalf of the entire team, thank you and we hope to see you again soon!

Sincerely,
Deanna Gregorich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 reviews from our community

Traveler rating
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    19
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Stillwater, Minnesota
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed February 15, 2014

So this is my second stay in 2 months. The first time I was unaware of any train tracks, middle of the night, woo woo! The second stay, I requested to be on the highway side (rather than the train tracks) and I was told there was no other rooms available, even though I requested the non-train side in my reservation.
As another reviewer mentioned, lots of active kids, I was on the second floor and kids were on the third running back and forth. I called the front desk, I was told that they would investigate, 15 minutes later of a track meet being held above me, I went up to find 6 kids running up and down the halls. No parents, no hotel staff... Laying in bed, you can hear every toilet flush, every sink with water gurgling down the pipes... Stay away, stay far away, there are much better hotels that actually paid for insulation, double pane windows, etc...
Never again, I guess this is why this was the only hotel still open when the rest of Duluth was sold-out...

Room Tip: Don't book a room on the train side, don't book a 1st or 2nd floor room as there is no noise...
See more room tips
  • Stayed February 2014, traveled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Marky_Mark_MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSDuluth, General Manager at BEST WESTERN PLUS Spirit Mountain Duluth, responded to this review, March 26, 2014
Dear MAJ66,
Firstly, thank you for taking the time to share your experience during your stay at the Best Western Plus Spirit Mountain Duluth. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for our guests in the future.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. As demonstrated by other reviews, this is not a typical experience for our guests. It is not often that we get a group that causes a disturbance for our other guests. It was recorded by our team that they did speak with this group and I apologize that this did not resolve the issue in this case. From my experience and feedback from frequent travelers that stay at our property, our rooms are typically no less quiet than other hotels, and a boisterous group is a rarity. As for the trains, I have contacted CN Railroad and they will look into the horn noise, but have assured me that the trains only sound for road crossings and emergencies. Since there are no crossings within 2 miles of the hotel, there should not be any train whistles nearby unless there is an emergency.

Thanks again for your comments. We are committed to do everything we can to ensure a restful and enjoyable stay for all our guests and will take proactive measures to prevent any disturbances.

Sincerely,
Deanna Gregorich, GM
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Centerville, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 26, 2014

We had problems with the hotel across the street at 11:00 at night and Best Western was great and had a room for us that was 1.32 cheaper. It was cleaner, very friendly staff, great breakfast. We were in Duluth for my daughter's 13th Birthday. The next time that I'm in Duluth, I would stay at this hotel again. Highly recommended!!!

  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 25LisaN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSDuluth, General Manager at BEST WESTERN PLUS Spirit Mountain Duluth, responded to this review, January 28, 2014
Thank you for your wonderful comments. You are helping us deliver a superior experience for you and other guests in the future. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed January 26, 2014

Nice clean hotel but lots of active kids. We had a surprisingly good nights rest though. The room was large, clean and comfortable. The staff seemed nice. The breakfast bar staff could not keep up with the crowd. The tables were not clean and the floor was full of food crumbs. We would have liked to try the hot tub but didn't' feel like hanging with all the kids.

Room Tip: Lots of extra space in the king room
See more room tips
  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank herewego2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSDuluth, General Manager at BEST WESTERN PLUS Spirit Mountain Duluth, responded to this review, January 28, 2014
Thank you for comments on your recent stay with us.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in our breakfast area to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinawa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 27, 2013

Just returned from 4 nights at the Best Western Plus Spirit Mountain Duluth. We had a king suite on the top floor. The view was good and the location was very good for skiing at Spirit Mountain and Magney-Snively trails. The hotel was clean, the bed was very comfortable, and the staff was friendly. Pool temperature was perfect.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 4-da-journey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSDuluth, General Manager at BEST WESTERN PLUS Spirit Mountain Duluth, responded to this review, January 28, 2014
Thank you for taking the time to comment on your recent stay with us at the Best Western Plus Spirit Mountain Duluth. Our King Suite rooms look out over Spirit Mountain, and we are happy to hear you enjoyed the room and the wonderful view. On your next stay please make sure to mention how much you enjoyed your room and we would be more then happy to provide you with the same room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 22, 2013

We stayed at this hotel last night after visiting relatives in the area. The staff that greeted us were very friendly and helpful. The room was a nice surprise. There was a sitting area with at TV and a TV in the bedroom area. The bed was a King Size and very comfortable. The room was very clean. There was a coffee maker in the room. This was a plus. The free breakfast was very nice. Waffles, cereal, eggs, sausage, biscuits and gravy, fruit, yogurt, pastries and toast. I would stay here again. Great value for the cost.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank debe53e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSDuluth, General Manager at BEST WESTERN PLUS Spirit Mountain Duluth, responded to this review, January 28, 2014
Thank you for sharing your experience you had with us at the Best Western Plus Spirit Mountain duluth. We strive to provide our guests with a clean comfortable getaway that exceeds expectations.

I hope you come and visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thunder Bay, Canada
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed December 15, 2013

Got stranded due to weather, very reasonable prices, clean rooms, pool and hot tub were awesome. Location is just outside Duluth towards Minneapolis.

We were very fortunate as the other option in Spirit Mountain is not nearly as nice.

Stayed December 2013, traveled with friends
Helpful?
1 Thank GregTinsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPLUSDuluth, General Manager at BEST WESTERN PLUS Spirit Mountain Duluth, responded to this review, January 28, 2014
Dear Greg,

I am very happy to hear how much you enjoyed you recent stay with us. We know how frustrating winter weather can and are happy to hear we were able to make your extended time here in Duluth comfortable. We hope that we will be your hotel of choice the next time your travels take you to the Duluth area.

Deanna Gregorich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Spirit Mountain Duluth

Property: BEST WESTERN PLUS Spirit Mountain Duluth
Address: 9330 W Skyline Pkwy, Duluth, MN 55810-2034 (Formerly Country Inn & Suites Duluth South)
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Duluth
#7 Romantic Hotel in Duluth
#10 Family Hotel in Duluth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Spirit Mountain Duluth 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Hotels in Duluth, MN are close to great destinations, but our Duluth hotel has guests nestled minutes from the excitement of Spirit Mountain Ski Area and Adventure Park. Whether you're here for recreation at Canal Park or an event at Amsoil Arena DECC, staying at the right Proctor hotel can make all the difference. Our location and proximity to Spirit Mountain, downtown Duluth, Canal Park and many outdoor activities makes us a favorite. Our free, hot deluxe breakfast ensures you're ready to take on any adventure. Of course, no stay is complete without excellent customer service and cleanliness, as well as high-speed Internet, a business center, well-equipped fitness center and swimming pool. ... more   less 
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Also Known As:
Country Inn & Suites Duluth South Hotel Duluth
Country Inn And Suites Duluth South
Country Inn Proctor
Proctor Country Inn

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