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All reviewsunderground parkingbedroom condofull kitchenthree bedroomthe penthousecanal parkother resortsjacuzzi tubadirondack chairswalk or bikeview of the lakelake superiorlakeside suiteanniversary weekendcontinental breakfastprivate patiolift bridge
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Reviewed September 9, 2009

We stayed in the penthouse suite and found it well designed with a great view. However, we could hear every door close from the rooms below us and their TV. The hotel looks nice but they skimped on the construction and there is no luxury when you cannot sleep in on vacation due to your neighbors. This was not a result of rowdy neighbors either, it was the door closing and opening and their conversations conducted at a normal volume that passed through our floor. Very disappointing to say the least; we will not be back.

  • Stayed: July 2009, traveled as a couple
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Thank Zinder2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2009

We had a great time at this hotel. We had previously stayed at the Canal Park Lodge for a few days, then went to the Grand Superior Resort in Two Harbors for a few days and then headed back to Duluth to finish out our trip. We were supposed to go back to the Canal Park Lodge but ended up going to Beacon Pointe instead after receiving a recommendation on this place. After arriving we were kicking ourselves for not staying here for our entire trip! It was FAR SUPERIOR than the other two places we stayed and FAR CHEAPER - oh my. I could have lived at Beacon Pointe -- seriously. And I am so picky. We took advantage of the bikes available and rode all over Duluth on them -- took them to Canal Park etc a few times. They offer a convenient lock even for the bikes so you can ride wherever -- lock them up and have lunch/dinner. I am shocked by the other negative reviews on here, honestly this was such a great place to stay. We had called down for some bedding for the pull out couch and they came immediately and made up the bed for us. The room was extremely clean and we had no issues whatsoever with maid service. The breakfast wasn't super great -- nothing 'cooked' like eggs/bacon for example but it was generous and sufficient -- and free! The location wasn't at all noisy or inconvenient. Very peaceful and away from most of the tourists -- unlike Canal Park Lodge which is a mad house with random tourists everywhere. The view from the room alone would have been enough, honestly it's beyond beautiful. There is one staff member there -- Craig -- who is hands down the best asset they have. He's so friendly and helpful -- talk about Johnny on the spot! All in all, the best place we've stayed....and we enjoyed the smores -- so they DO exist! YUM!

  • Stayed: August 2009, traveled with family
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Thank ccah6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2009

When making reservations, great assistance and explanation of resort. Once we checked in the assistance fell way short. There was no signage in the condo explaining how to turn on the fireplace, jacuzzi. We had to call every time we needed toilet paper. Only one roll was distributed when asked, not after cleaning even. Our apt had full kitchen but only 1 stool. We checked in on Wed and the pool was closed for "maintenance" When we called to ask about use of hot tub &/or sauna, we were told the entire area was closed due to "chemicals" The person telling us this had to ask someone else. When asked if the manager was available we were told he would be in the next morning. We did not hear from him. The pool opened Thurs. We noticed increased occupancy beginning Thurs. Smores were supposed to be available daily but were not available until Thurs. I guess if you check in before then, they do not have those ammenities. When we asked for toothpaste, we were told they didn't have any but we could purchase some in the vending machines! It was stated in their welcome book that they had forgotten items available at the front desk. When we left, they had a resort fee of 3%. When we asked about this the receptionist told us it was a fee for all the things they had available, bikes, etc. We thought this was included in our daily price. We were not told of this fee when we booked. They also have kayaks but you must take a class first which is fine but at the cost of $40. Breakfast was cold cereal, grapefruit, hard boiled eggs (not everyday tho) yogurt and bagels, pastry and English muffins. Not much variety.The view was gorgeous from our room but the service was less than we expected from a $206/night charge. The wifi in our room was intermittent at best and when we asked we were told, "it is in every room and told we had to enter Beacon. It did not work consistently. We would not stay here again unless we hear things have improved with their service. This resort opened April 2008 and we feel like they have a long way to go to meet the service we have received in other resorts in the Duluth area.

  • Stayed: August 2009, traveled with family
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Thank MinnesotaMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2009

This place is more like a long-term hotel for business travelers: It's jammed between the lake and a freeway off-ramp, with construction noise, average continental breakfast, a small, grotty, cloudy swimming pool, paper-thin walls, and few amenities. It is far enough from downtown that you have to drive everywhere, but not far enough to offer any isolation or quiet.

The use of "resort" in their name is very misleading, as is the hotel's website, which boasts all kinds of activities and recreation and makes it sound like you could spend weeks just hanging around the hotel and relaxing. In truth, unless you're staying on the ground floor, there's no real outdoor space to sit and relax. In terms of activities, they had only about four non-children's movies available for check-out at the front desk, and on the three nights we stayed, the hotel didn't once have the promised "lakeside campfire with s'mores."

We were particularly unimpressed by the staff -- every person we saw working there appeared to be under 22 or so. The front desk was consistently understaffed, particularly during peak check-out times, and staff was generally disinterested and pretty unhelpful. Housekeeping service was a joke; they made the bed but did not vacuum, replace the toiletries, or pick up a used tissue that had been on the floor since we arrived (ick!). I can definitely tolerate substandard service at a chain hotel, but when I am paying $400 a night at a place with "luxury" in the name, it's a bit harder to swallow.

Our room itself was very nice and had a lovely view, but as another reviewer mentioned, it's clear that they have cut corners everywhere; I think this place will be trashed in a year or two.

We would absolutely not stay here again. If you want a real resort with peace and quiet, go a little further north to Two Harbors or Castle Danger. If you want to be in Duluth, there are several established hotels downtown that have a better location and actually know what they are doing.

  • Stayed: August 2009, traveled as a couple
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Thank carbonation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2009

I traveled to Beacon Pointe with a group of 10 girlfriends and it was one of the nicest places I have ever stayed. It was way nmor ethan I had expected.
We stayed in a three-bedroom suite (presedential suit, I think). The building and furnishings were new and everything was in working condition. There were three bathrooms and two jaccuzzi tubs. We had two balconies and a second-level patio. There was more than enough sleeping accomodations because all of the couches were fold outs.
The resort was right on Lake Superior and was located right on the walking path to downtown Duluth. It would be a bout a 5 mile walk (which we took) to the lift bridge. They offered lots of outings/sports, like kayaking and biking, although we never used these services (too busy shopping and going out downtown).
The staff was friendly and attentive. We had a problem with our locks and someone was up in five minutes and took cae of it. We got extra blankets and pillows with no fuss/ In the mornings, we ate at the continential breakfast, which was not only good, but full stocked. The pool area was large and clean.
I use Trip Advisor often for reviews and I know that will all of the good, you are bound to get some bad, but I can't see how anyone would say this resort was bad. I will definitely be visiting Beacon Pointe again. I have pretty high standards and I definitely got more than I expected.

  • Stayed: May 2009, traveled with friends
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Thank annmarcol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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