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“Wonderful Experience”

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GrandStay Hotel & Suites Chisago City
Ranked #1 of 2 Hotels in Chisago City
Certificate of Excellence
Lindstrom, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful Experience”
Reviewed May 5, 2014

We stayed at the GrandStay Hotel and Suites in Chisago for a winter getaway with our children. It was a wonderful experience. The hotel was new and extremely clean. The staff at the front desk and throughout the facility were incredibly kind and hospitable. It appears that their computer system has a few glitches. This was evident during the reservation process and during check-in, but I expect these problems will be remediated after a few weeks of operation.

Room Tip: The queen suite was well priced and families will like the feature of having a separate bedroom.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nichole A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, August 14, 2014
Thank you for your review! We are glad you had a pleasant stay, and we appreciate your patience with our computer system. We have since been working hard to smooth out those kinks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    145
    37
    4
    2
    2
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40
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31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Chisago City, Minnesota
1 review
Reviewed April 29, 2014

This is my third stay here and I can't say enough about the quality and service. Comfortable rooms, breakfast has a lot of variety of hot and cold choices, the pool and hot tub were perfect. Staff was super helpful and nice! Try this hotel and I think you will want to come back. This is a very, very new hotel and the website has some kinks but I was upgraded at no extra charge. The staff is extremely accommodating. Also they could use ice machines and vending on every floor.

Room Tip: Not all rooms have refrigerators and microwaves so ask at check in if your room has them if you need...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, August 14, 2014
Thank you so much for your review! We are glad you had a pleasant stay, and we appreciate your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2014

Everything about my stay was Excellent. This is what the Chisago area needed! The rooms had a lost of space. Pool area was very clean. Front desk ladies very friendly. Love everything about this hotel.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jessica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, August 14, 2014
Thank you for your kind review! We are so pleased you had a pleasant stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GrandStay Hotel & Suites Chisago City

Property: GrandStay Hotel & Suites Chisago City
Address: 29579 Sportsman Dr, Chisago City, MN 55013-9827
Phone Number:
Location: United States > Minnesota > Chisago City
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Chisago City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GrandStay Hotel & Suites Chisago City 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
GrandStay® Chisago City has a selection of rooms and suites ideal for both short and extended stays. From our standard 2-queen guest room, guests can upgrade to a relaxing whirlpool king suite or our one-bedroom suite with full kitchen, perfect for families and longer stays. All guests can take advantage of a complimentary Grand Start® breakfast with a wide choice of hot and cold buffet items. ... more   less 
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