Terrible service at this hotel. Walked in around 10:15pm with my daughter sleeping, when we laid her in the bed she cried for a moment, no more than 6 seconds later the phone rang from the front desk saying we were disturbing other guests. Honestly had been in the room for 3 minutes. I went down to the front desk to ask them what they wanted me to do and they stuttered and said they had to tell us to be quiet because of a
Complaint, even though they watched us walk in with
Our kids. If it was going to be a problem staying with kids I would have gone somewhere else. Rude and unable to resolve the problem. Stay away.
- Official Description (provided by the hotel):
- Peaceful and convenient! The Holiday Inn Express Hotel & Suites Chanhassen is adjacent to the Chanhassen Wildlife Preserve and a variety of corporate complexes and attractions such as: Entegris Corporation, FSI International, Mammoth Inc., Life Time Fitness, Beckman Coulture, Parker Hannifin, Goodman Companies, Eaton, C.H. Robinson, Digital River, Datalink, Eckankar, ASI PLUS the Chanhassen Dinner Theatre, Minnesota Landscape Arboretum, Canterbury Race Track, Valleyfair, Renaissance Festival, Mystic Lake Casino, Lake Minnetonka, Lake Waconia and the Mall of America (MOA) Our hotel features a 90-foot indoor water slide, pool, Jacuzzi, local shuttle service within a 5 mile radius of the hotel from 6 PM - 10 PM daily, guest laundry facilities, business center, free high-speed Internet , a fitness center, and a meeting room. When traveling to the Southwest Minneapolis/St. Paul Metropolitan Area, stay in peace and comfort at the Holiday Inn Express Hotel & Suites in Chanhassen, Minnesota! ... more less
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- Also Known As:
- Holiday Inn Express Chanhassen Hotel Chanhassen
- Holiday Inn Chanhassen