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“A beautiful hotel ~ perfect get-away!”

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Country Inn & Suites By Carlson, Chanhassen
Ranked #1 of 4 Hotels in Chanhassen
GreenLeadersBronze level
Mondovi, WI
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A beautiful hotel ~ perfect get-away!”
Reviewed August 24, 2010

My adult daughter & I stayed at this hotel last weekend. We traveled from WI and the hotel was easy to find. The hotel is absolutely beautiful ~ very new, clean, and inviting. It is decorated nicely, and our standard room had a fridge, microwave, wetbar, and large TV. The beds & pillows were extremely comfortable! There is a lounge onsite & the bartender was very nice. The hot breakfast buffet was delicious! It is definitely one of the nicest hotels we have ever stayed in! It is also within walking distance to the Chanhassen Dinner Theatre, which we also enjoyed. We will definitely return in the near future!!

  • Stayed August 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank severson107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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458 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Wisconsin
Level 4 Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 24, 2010

We stayed at this hotel for four nights as the start to our summer vacation. We chose this hotel because of what the website stated it offered. Just a note, several things mentioned on the website are no longer offered, so if something is important to you, check and be sure it is still offered. The young lady who checked us in was great. The hotel is very attractive. The rooms are spacious, clean, and the air conditioner, although noisy, works great! The beds are a little uncomfortable and the carpets and bedspreads had some stains. Several of our pillows smelled very bad. The breakfast was good, but the attendant needs to be there, not off in another area of the hotel. Someone needs to make sure items are fresh and replenished as needed, not dried out and stuck to the bottom of the pan. The morning desk clerk wasn't very helpful, either. When I asked him if he knew where the breakfast attendant was and showed him the dried out, burned egg patties left for breakfast, his response to my question was, "I don't know," not what I expected for an answer. On our last full day, our room was only partially cleaned. I always fold the bedding to the end of the bed, but when we returned to the room, the sheets were thrown over the bed and in disarray. It was very strange. I called the front desk and was very impressed that I believe it was the manager who came up and changed the sheets. Our stay was average, some things were good, some things weren't.

  • Stayed June 2010, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank RoadTrip4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rjbradyson, General Manager at Country Inn & Suites By Carlson, Chanhassen, responded to this review, June 30, 2010
On behalf of my entire team, I would like to extend my sincere apologies that your stay with us was not more enjoyable. Our goal is to exceed expectations, so the average stay you describe simply isn’t good enough for us. While we appreciate that some aspects of your experience were good, your feedback has allowed us to focus on improving our service in the other areas you mentioned. We have just gone through a complete review of our website and the content is being updated. Additionally, we’ve changed our breakfast room procedures to insure more consistent food delivery during our breakfast hours. Feed back like yours is important because through it we are able to provide better service to all of our guest’s . Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Acton, Massachusetts
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 2, 2010

We stayed at the Country inn and suites while attending wedding ceremony. This is a wonderful facility to stay with friends and family. The hotel provides nice setting for friends to get together- whether it is dining area, meeting hall or their great lobby.
The location is very convenient.

  • Stayed May 2010
    • Value
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Helpful?
Thank relaxman29503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shakopee
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 25, 2010

A group of my "old" high school friends and I met for a weekend at the Country Inn Suites in Chanhassen. Everyone was very impressed by the lovely accomodations. We loved the fireplaces and all the unique furniture through out the building. Our suites were wonderful, it was a great place for us to meet and catch up on our lives.
We all agreed that the complimentary breakfast was the best we have had in any hotel any of us have stayed in thus far.
We had such a great experience that we decided to come back next year--same place, same time.
Thank you for making our weekend such a special one.
Val Brown

Stayed May 2010, traveled with friends
Helpful?
Thank Val1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 19, 2010

I have stayed at this hotel now on three different business trips. Overall the hotell staff, servicxe, cleanliness, etc. is very good

BUT this is not enough to offset the one MAJOR problem for this hotel - noise!

There is a railroad about 100 yards from the hotel. THrough the night some trains pass through. One at about 1 am, one at 4 am and so forth. I come here with jet lag from Europe and is woken up regularly by the trains blowing the horns as they go through an intesection. Te sleep quality is truly TERRIBLE! This affects work performance negatively and overall satisfaction in a very bad way.

Additionally, there are very noisy aircondition units in the rooms which come on intermittently and also wake you up. If you turn them off - you get too hot.

Finally, it is quite poor sound insulation between adjacent room - so you can hear conversations between rooms - something to be aware of for business travelers to avoid sensitive phone meetings or personal meetings in the hotel room.

  • Stayed May 2010, traveled on business
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Helpful?
1 Thank nrdlnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
Reviewed May 19, 2010

Our room was clean, quiet, roomy and comfortable. Can't wait to go back for another visit.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally55303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
1 review
Reviewed April 15, 2010

We stayed at this hotel because of it's location in relation to the Chanhassen Dinner Theatre...we were thoroughy impressed!

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank angelamae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Chanhassen

Property: Country Inn & Suites By Carlson, Chanhassen
Address: 591 W 78th St, Chanhassen, MN 55317-9677
Phone Number:
Location: United States > Minnesota > Chanhassen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Chanhassen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chanhassen 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
We'll have you saying "I Love this Country" after you stay with the Country Inn & Suites By Carlson, Chanhassen, MN. Our newly renovated, award winning hotel is pleased to provide our guests with the highest quality of service along with spacious and comfortable gueatrooms and suites. We are located within walking distance to the world famous Chanhassen Dinner Theatre along with a variety of restaurants, shopping and entertainment in downtown Chanhassen. Our guests enjoy our complimentary "Be Our Guest" hot breakfast buffet, indoor pool, fitness center, High Timber Lounge and complimentary weekday shuttle service to local companies including Emerson/Rosemount, Supervalu, General Mills, Lifetime, Snap Fitness, LSS Data, Eaton, Exlar, Entegris and others within a 5 mile radius of the hotel. Our High Timber Conference Center offers meeting space able to host meetings and events from 5 to 100 people with catering available also. We look forward to welcoming you to the Country Inn & Suites Chanhassen, MN and having you say "I love this Country"! ... more   less 
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Also Known As:
Country Inn And Suites By Carlson _ Chanhassen
Country Inn & Suites By Carlson _ Chanhassen Hotel Chanhassen
Country Hotel By Carlson

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