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“Great hotel”

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Country Inn & Suites By Carlson, Chanhassen
Ranked #1 of 4 Hotels in Chanhassen
GreenLeadersBronze level
Zimmerman, Minnesota
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed January 29, 2014

We love this hotel. Great location right next to the Chanhassen Dinner Theater which we saw Fiddler on the Roof. The hotel staff was very friendly when making the reservation and at check out and at check in. The rooms was very clean and fresh smellling. When back in the area this will be the go to hotel we will stay at. It's walking distance from everything we would need.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review, January 30, 2014
Elise,
Thank you so much for the review. I am happy to hear that you enjoyed your stay with us and you enjoyed Fiddler on the Roof at the Chanhassen Dinner Theatre. We look forward to having you stay with us the next time you visit the area.

Sincerely,
Lyn K. Kienholz, CHSP
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

426 reviews from our community

Traveler rating
    243
    106
    39
    19
    19
See reviews for
158
107
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78
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
London
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed January 19, 2014

I recently stayed at the hotel while working in the area. The hotel is well situated in town and close to many amenities. The welcome when I arrived from the lady on reception at 1230am was warm. I have to say that the rooms are comfortable. Speaking to colleagues in other parts of the hotel we all had the same issue of the loud noise of the snow clearing in the parking lot.

Did not eat breakfast so cannot comment on the food.

Gym very basic and not enough for keeping fit while away from home. Some dumbbells and a mat would be a welcome addition.

Room Tip: Not 358 as at end of the block and the wind whips round the eaves. Noisy when very windy.
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review, January 21, 2014
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise that the neighboring lot snow plow drivers caused. We recently learned of this issue and have reached out to the management company of the lot in hopes that they can adjust the hours they plow their lot. Since we cannot control their schedule we are making adjustments to how we block our hotel guests with the hotel in hopes to avoid as much disruption as possible to our guests. Your feedback helps us prevent situations such as this in the future.

I will also bring up your suggestion regarding the free weights within our fitness center with our General Manager. We do offer passes to our local Snap Fitness which is a 24 Hour Club that offers additional equipment.

We hope that should your business travels bring you back to Chanhassen that we will see you again.

Sincerely,
Lyn K. Kienholz, CHSP
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fulda, Minnesota
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 6, 2013

This is a GREAT place to stay if you are in town for a performance at the Chanhassen Dinner Theatre. The employees were very kind and helpful. The facility was clean, spacious, and well organized. The rooms are clean, quiet, and comfortable. The fireplace is the lobby is a very nice touch, especially for a Minnesota location.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DDU2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review, December 9, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our unique fireplace - it one of my favorite parts of the hotel! We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!

Sincerely,
Lyn K. Kienholz, CHSP
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 11, 2013

Whether you're attending a show at the Chanhassen Dinner Theater or Livin' On A Prayer at the High Timber Lounge karaoke night this is the place to be! The hotel is located walking distance from numerous restaurants and other local attractions.

The hotel staff was very friendly and check-in/check-out was speedy. My room was clean and the bed was very comfortable. As an added bonus the rooms all include a wet bar with fridge and microwave.

What really sets this hotel apart are the extras. The vending machines take credit cards. The fireplace lounge is very warm and inviting with lots of couches for socializing. Free coffee and cookies 24/7. Oh, did I mention the awesome karaoke bar?

I have stayed at this hotel twice and I highly recommend it to friends and family looking for a place to stay in the Southwest metro area.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matt J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review, November 14, 2013
Matt,
Thank you so much for returning to the hotel recently. We are happy to hear that you enjoyed your stay and all of the amenities that our hotel has to offer including relaxing in our High Timber Lounge and enjoying Karaoke.

We look forward to having you stay with us again the next time your travels bring you to Chanhassen.

Sincerely,

Lyn K. Kienholz. CHSP
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Charles, Minnesota
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed October 25, 2013

We had an awesome place. This property is located 2/10 of a mile form the Chanhassen Dinner Theatre. We had an awesome night at the show and followed it up with a drink in the lounge before retiring to our very spacious room for the night!!!!!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randy_Rowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review, October 28, 2013
Randy,
Thank you for taking the time to complete a review on our hotel and we are always happy to hear that our guests enjoy their stay. We look forward to having you stay with us again when you come to see future shows and concerts at the Chanhassen Dinner Theatre.

Sincerely,
Lyn K. Kienholz, CHSP
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California
2 reviews
1 of 5 bubbles Reviewed October 19, 2013

Wow. In Minneapolis area on work and 6 rooms were reserved for my group. Well, some uneducated person only booked 1 room for us and the night we came the place was booked solid. Please retrain your reservations department. On top of that, no help was given to locate another hotel.
Be careful if you ever book there. You might have to sleep in your car.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank socalscene77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review, October 21, 2013
I sincerely apologize for the issue that you encountered regarding our hotel and your accommodations. We have used this unfortunate circumstance to coach and work with our on-site hotel team to make sure they are fully aware of all possible options and assisting our guests. I hope that you were able to locate accommodations and please reach out to me should have any additional concerns.

Sincerely,
Lyn K. Kienholz, CHSP
Director of Sales
lkkienholz@sandcompanies.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
170 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed October 18, 2013 via mobile

Stayed here for business and I was pleased with the cleanliness if the room. It was better than most places I've stayed recently. The breakfast was well stocked and had plenty of space. The only drawback was the noisy neighbor disrupting my sleep and the road noise outside my window. Would recommend a stay here if you are in the area. Beautiful fall colors right now too!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle245248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review, October 21, 2013
Michelle,
Thank you for staying with us and for taking the time to share your review on TripAdvisor. We hope we can welcome you back again in the near future.

Sincerely,
Lyn K. Kienholz, CHSP
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Chanhassen

Property: Country Inn & Suites By Carlson, Chanhassen
Address: 591 W 78th St, Chanhassen, MN 55317-9677
Phone Number:
Location: United States > Minnesota > Chanhassen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Chanhassen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chanhassen 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
We'll have you saying "I Love this Country" after you stay with the Country Inn & Suites By Carlson, Chanhassen, MN. Our newly renovated, award winning hotel is pleased to provide our guests with the highest quality of service along with spacious and comfortable gueatrooms and suites. We are located within walking distance to the world famous Chanhassen Dinner Theatre along with a variety of restaurants, shopping and entertainment in downtown Chanhassen. Our guests enjoy our complimentary "Be Our Guest" hot breakfast buffet, indoor pool, fitness center, High Timber Lounge and complimentary weekday shuttle service to local companies including Emerson/Rosemount, Supervalu, General Mills, Lifetime, Snap Fitness, LSS Data, Eaton, Exlar, Entegris and others within a 5 mile radius of the hotel. Our High Timber Conference Center offers meeting space able to host meetings and events from 5 to 100 people with catering available also. We look forward to welcoming you to the Country Inn & Suites Chanhassen, MN and having you say "I love this Country"! ... more   less 
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Also Known As:
Country Inn And Suites By Carlson _ Chanhassen
Country Inn & Suites By Carlson _ Chanhassen Hotel Chanhassen
Country Hotel By Carlson

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