I stayed here with my husband on the 3rd November, this was a complimentary stay after a terrible experience in August. Unfortunately it did nothing to restore my faith in what used to be a very lovely place stay. The room itself was ok with a nice view, but the spa bath didn't work. Reception did offer to send someone to look but as the bath was run and it was 7.15pm with a dinner reservation for 8.15pm there wasn't time to wait.
There was a wedding party in the hotel and our room was right above the entrance. From around midnight to 1.30am we couldn't sleep for the noise of cars coming and going and lots of shouting. Followed by more of the same at 5.00am.
There was also 2 Hen Parties in the hotel, and when we went for dinner we placed in an overspill room next to the restaurant between the two tables of ladies on the Hen Nights. Not exactly what I would expect considering the management knew the reason we were there. We my husband asked the restaurant manager to move us as it was my birthday and we couldn't bear the noise. To be fair he said yes but as they were very busy we would have to wait. So we ordered 2 glasses of champagne while we waited, only one came and we had to wait again for the other. Eventually a waitress came to take our order, we explained we were waiting to be moved into the restaurant. She went to find out what the delay was and moved us straight away. There were several tables free so we had obviously been forgotten.
The restaurant service was appalling, we had to ask twice for water and 3 times for our wine which arrived after the starter. The food was ok till the cheese board which we sent back after waiting 30 mins for it. When asked why the delay the waitress said because the chef makes everything from fresh! Must have been churning away in the kitchen.
Safe to say we will not return.
- Official Description (provided by the hotel):
- Great Golf and a beautiful Spa, ideal for his and her breaks. Overlooking the edge of The Peak District Immerse yourself in the beauty of Shrigley Hall Hotel. Just 15 miles south of Manchester, the 262 acres of spectacular countryside and an 18-hole championship golf course should keep you busy. If not, you're on the edge of the Peak District National Park and surrounded by world-famous gardens and gorgeous country houses. ... more less
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- Also Known As:
- Shrigley Hall Hotel
- Barcelo Macclesfield