We spent a "long" weekend at this Hotel. Our misery started with booking the reservation, in which the Hotel promised us a two bedroom suite and provided a "two bed" suite. They didn't seem to comprehend the difference. Since we were traveling with an elderly disabled woman, the differnece was very important to us. No effort was made by management to correct the mistake or to at least apologize for the miscommunication. Very discouraging.
As a result of the reservation error, we attempted to ease the resulting problem through use of a roll away bed. The bed provided
had a spring that was literally barely connected to the frame; it was unuseable.
We found the rooms to be ill cared for even though the Hotel is in the process of renovation ( another matter they neglected to tell us about in advance). The air conditioning unit the first night was so loud we had to turn it to "fan" only; of course, that problem became moot the second night when the air conditioner failed to work at all.
I also hate showers that do not provide sufficient water pressure. Neither of the showers in the rooms provided much more than a dribble of water. And, apparently, washclothes are NOT part of the La Quinta's bathroom linens.
Advertised room internet connections did NOT work.
The free breakfast was also a joke, with a waffle maker that produced mushy waffles and stale bagels and warm yogurt as the alternative. My new rule is to avoid all hotels that provide the "free" breakfast; such services are almost always of poor quality and start your day off on the wrong foot.
I attempted to rebook at another Hotel but noone could meet our special needs on such late notice. I will never stay at another La Quinta property after this adventure.
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- Also Known As:
- La Quinta Inn & Suites Brooklyn Park Hotel Brooklyn Park
- La Quinta Inn And Suites Brooklyn Park
- La Quinta Brooklyn Park
- Brooklyn Park La Quinta