We live close to Sweet Basil and go there frequently because the food is always fresh and delicious. Our favorites (served family style), Beef Pad Thai, Egg Rolls and Cream Cheese Rolls... yum!! The staff here is always friendly. One example is on recent visit last week, we were served the wrong dish (it belonged to the table next to us) and they immediately took care of the order and brought fresh out for all parties involved in just a few minutes. I have also had their food catered at meetings and it is a huge hit then as well.
My only complaint is that service speediness is hit or miss... sometimes we wait fairly long for our food, other times, like our most recent visit, we were seated, ordered our food and had it served to our table in 10 minutes.