I generally would give this hotel a five star rating but that has changed since our last stay about one week ago. We have always had nothing but good experiences at this hotel. The whole staff has always been good to us, the location is perfect as it is only 15 minutes from the University, the rooms are clean and the breakfast is good. My issue is with the restaurant/bar next door to the hotel. It is attracting really nasty people and making the area unsafe.
We have been coming to this hotel for over a year and every time we came, we went to the restaurant/bar next door for dinner. It always seemed to be a nice place with normal people until this trip. The management must have changed and I think they made it a nightclub on the weekends because this was the worst weekend we have had.
We have always had a problem finding parking in front of the hotel because the patrons of the bar take all of them. So, on Friday night when we got into town the same thing happened and we had to park on the opposite side of the lot. Saturday morning at breakfast we were happy we did because we saw three cars right in front of the hotel that were smashed together. Turns out that a drunk driver from the club next door plowed right into these cars and was continuing to push them with his car when the police came. I feel so bad for one of the car's owners as he was there for his father's funeral and now he had to deal with this.Thank goodness the cars were empty and we thought we had dodged a bullet that night.
So, the next night we were coming back from a U of M football game at around midnight and , again, we can't find a space in front so we park out back only to find that our key doesn't work at the pool entrance. It was too far to walk all of the way around the hotel, so we have to park in the front of the lot, but all of the way down by some low hanging trees. After parking we walk up to the hotel entrance and right by the front door of the hotel there were two women who, I'm sure were hookers. They were trying to talk one of the other guests of the hotel into coming with them. He didn't go, but hookers in front of the hotel??? Come on!
So, at about 1:00 a.m. that night as we are going to bed, my husband notices almost underneath our window is a crowd of people making all kinds of noise and being loud. We tried to go to sleep but at 2:00 a.m. they were still out there making noise, and now we notice a police car and police wagon in front of the hotel . Turns out the next day when we asked what happened they said that some girl got hurt and was bleeding. They wouldn't, or couldn't tell us any more than that. Who knows what happened to her? I don't think the police would be called for a skinned knee. We also found out that the police come out there every night on weekends at the close of the bar because they have had other problems in the past with this place.
So, the next morning, having had no sleep because of the crowd next to our window, we leave, only to find that everything in our car was robbed. They got all of the new items we had just purchased from the University, including some expensive coats and a GPS. What they didn't take, they broke. They were , however, nice enough to leave our daughter's marching band uniform on the dirty ground in the parking lot. Thank goodness for the small things.
Anyway, I am not writing this review to be critical of the hotel. They were nothing but nice to us and they are a well managed establishment. The manager even called to apologise and offer us a free stay there. The problem is that I don't feel safe there anymore. At least not on the weekends when these crazy drunk people are out. I would gladly stay there again when/if they can shut down that restaurant/bar next door. The hotel isn't the problem, it is their neighbors. I will keep checking with them in hopes that their situation will change because it really is a good place to stay. Just not on the weekends.
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- Also Known As:
- Country Inn & Suites By Carlson, Brooklyn Hotel Brooklyn Center
- Country Inn And Suites By Carlson, Brooklyn Center
- Country Inn Brooklyn Center
- Brooklyn Center Country Inn