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“Brilliant”

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Quality Hotel Boldon
Ranked #1 of 1 Hotels in West Boldon
Certificate of Excellence
Reviewed February 15, 2014 via mobile

Went to the quality for the valentines night offer. Took full advantage of the leisure facilities.
The evening meal was excellent although a little delay between courses. The entertainment was great and just added to the atmosphere.
The most comfortable hotel bed I have ever slept which ensured a decent nights sleep.
I will be staying again!

Stayed: February 2014, traveled as a couple
1  Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paolo F, General Manager at Quality Hotel Boldon, responded to this reviewResponded February 21, 2014

Dear James W,

Cupid certainly did sprinkle a lot of love over QHB this Valentines, and I am over the moon that you enjoyed your visit! Sorry about the little delay, I am glad that this didn't affect your night too much! As for the beds, I can’t deny that we have the most perfect beds for sleepy heads…just be sure to come back and try them again soon!

Warm regards,

Paolo Franchi
General Manager

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355 - 361 of 466 reviews

Reviewed February 12, 2014

Went there to use the swimming pool, sauna & steam room. Everything was basically fine apart from the size of the changing rooms,which are far too small, they need to be extended. The pool itself is a decent size,and the sauna and steam rooms work amazing well. I had a quick look at the restaurant before leaving the hotel and thought the bar looked a bit small,it is obviously not geared up for people coming there for a few drinks on a night out. Staff were friendly and polite. Parking is excellent. Overall a nice place and good location.

1  Thank Sydney S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Paolo F, General Manager at Quality Hotel Boldon, responded to this reviewResponded February 21, 2014

Dear Guest,

Thanks for your review, and of course your constructive criticism of the changing rooms. Glad you found our Team friendly and polite and hope you will return soon!

Paolo Franchi
General Manager

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Reviewed February 10, 2014

We got a voucher for Xmas for Sunday dinner with use of spa. After checking out the gym and pool on the web we decided to stay Saturday night and make a weekend of it. Arriving Sat at 2pm it was really easy to find and plenty of parking, reception staff friendly and a quick check in, our room was a good size with everything we needed. We did an hour or so in the gym then used the pool, sauna and Jacuzzi, had an hour chilling out then got ready and went for food, walked round to Frankie and Bennys, drinks in the pub and cinema opposite. Sunday gym and a swim then checked out and had a lovely Sunday diner, generous amount beef, yorkshire and veg all cooked to perfection, well presented, deserts were good too, restaurant staff very polite and professional. We enjoyed a cheap weekend away, great hotel, comfy rooms, good food. Enjoyed the Gym and Pool – Fitness manager Ben very helpful and friendly made us feel very welcome.

  • Stayed: February 2014, traveled as a couple
    • Value
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1  Thank Raymiche D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paolo F, General Manager at Quality Hotel Boldon, responded to this reviewResponded February 21, 2014

Dear Raymiche D,

What a wonderful review of your interaction with QHB, really pleased to hear you made a weekend of it and stayed with us also – keep an eye on our Facebook Page and Website for fantastic accommodation offers throughout the year! I will also make sure I pass on your kind words to Ben!
Hope to see you again soon!

Paolo Franchi
General Manager

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Reviewed February 2, 2014

I got this as an engagement present and did not know what to expect but it was a brilliant afternoon, staff were very welcoming and I carnt wait to do it again and I like the new style of the hotel very moden well done to all the staff

  • Stayed: November 2013
    • Location
    • Cleanliness
3  Thank leannew85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paolo F, General Manager at Quality Hotel Boldon, responded to this reviewResponded February 21, 2014

Dear Leannew85,

Firstly, Congratulations on your engagement! Great to hear you enjoyed your visit to QHB, hope you will visit us again very soon!

Paolo Franchi
General Manager

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Reviewed January 19, 2014

Thanks to all of the staff and management at the Quality Hotel. My wife and I renewed our wedding vows here on NYE and held our James Bond themed party upstairs in the Cleadon suite. All of our 100 guests had a fabulous day. Thanks to Julie for helping us plan the event. Diane, Paulo and all of the staff really looked after us and shared our enthusiasm and excitement on the day. The food was absolutely fantastic... not only was there plenty, it was tasty and well presented. All of the guests commented on the canapes and the hot buffet.
Over 50% of our guests stayed over at the hotel. The rooms are modern, comfortable and clean. The real bonus was the fact that we were able to spend New Years day at the hotel with breakfast served until late and the use of the leisure club, which the kids really loved.
We have no hesitation in recommending this hotel if you are looking to just stay over for a night or if you are planning an event. Thanks again Quality Hotel Bolden!!

  • Stayed: December 2013, traveled with friends
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1  Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paolo F, General Manager at Quality Hotel Boldon, responded to this reviewResponded February 21, 2014

Dear Scotty_C_2012,

It was a pleasure to have you celebrate the renewal of your wedding vows in our Cleadon Suite on New Year’s Eve. You guys definitely knew how to have a good night and really hope you will continue to use us in the future! Please do keep in touch!

Paolo Franchi
General Manager

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Reviewed January 11, 2014

Booked for 4 for NYE and 2 rooms. We were probably the last to sit down for the meal and there were no complimentary cocktails left. However, the staff immediately sorted this for us. All of our meals were well cooked and prepared and it's presentation was first class. There was a nice space between courses. All staff were very friendly and most pleasant.
The rooms and breakfast were great. Same staff on at breakfast, with probably very little sleep, but still very enthusiastic to help their guests.
We all thought this was good value for money and would thoroughly recommend it. We will definitely consider this again for next year's celebrations.

Stayed: December 2013, traveled with friends
1  Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paolo F, General Manager at Quality Hotel Boldon, responded to this reviewResponded February 21, 2014

Dear Graham M,

Thank you for your review. I was delighted to hear you saw the New Year in with us…we have just about finalised details for our celebrations this year – more information coming very soon! Always good to hear one of our guests recognising the hard work our Team put in over the Festive season! Wishing you a somewhat belated New Year.

Paolo Franchi
General Manager

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Reviewed January 10, 2014

I attended the gala dinner with my husband and 4 friends. The room was beautifully decorated and we were met with a cocktail on arrival (which had mixed reviews from our party). Our starters arrived in due course. I had opted for the goats cheese which was very sloppy and had an unusual texture. My next course was the lamb. Unfortunately, when it arrived it consisted of 3 x inch square cubes of overcooked lamb, a small dollop of potato and a smaller dollop of red cabbage. We waited expecting veg but none arrived! I opted for the creme brulee dessert which tasted like tinned custard in a ramekin! I ate it anyway as by that point I was starving! The bar was severely understaffed and we waited half an hour in a queue each time we wanted a drink. The live entertainment was average and the disco was terrible! We won't be returning next year! The food was so bad we had to make food when we got home as everyone was still hungry! Not what you expect when we had paid over £130 per couple.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Service
3  Thank donnawat77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Boldon

Address: Jct A19/A184 Witney Way | Newcastle/ Sunderland, West Boldon NE35 9PE, England
Location: United Kingdom > England > Tyne and Wear > West Boldon
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in West Boldon
Price Range: $73 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Boldon 4*
Number of rooms: 82
Official Description (provided by the hotel):
QHB - The North East's most 'fresh, funky chic...FOUR STAR' Hotel.The Quality Hotel Boldon is one of the regions newest and stylish hotels combining the standards and quality of a four star venue.Our unrivaled location is central to Newcastle, Sunderland, Durham, Washington and South Tyneside with easy access from all major networks and public transport. QHB needs to be on the top of everyone's list of places to visit!BedroomsIt's not all about hard work and no play... Here at QHB we have 82 en-suite bedrooms. Complimentary Wi-Fi rules the airwaves and our 32" plasma TV's will keep you entertained. Great beds for sleepy heads, en-suite bathrooms with bath and shower, IPod Docking stations (on request) and digital TV. We also offer same-day laundry, toiletries, room service, hairdryers, ironing facilities and complimentary tea and coffee making facilities.The Grill & Lounge Restaurant, The heart and soul of QHB, a dining concept which is simple, offer the highest standard of service in a relaxed and unrivaled setting... A touch of sophistication with a fusion of Grill and Home-cooked inspired menu. With a wine list to match and a cocktail list that will leave you stirred but not shaken!Boldon Fitness, after one of our team gives you a quick induction on the state of the art, 28-piece cardiovascular and resistance equipment in our gym, you can wind down in our 15 metre heated swimming pool. We also have a Sauna for complete stress reduction, relaxation and all-around better health. Then lie back in our 12 seat Jacuzzi or steam away your worries in the fragrance Steam room. Perfect for those who need time to unwind and recharge before bravely heading out onto the corporate front line.Meetings & Conferences. We are a purpose built superior conference venue with state of the art facilities hosting events for a total capacity of 425 delegates. Eight versatile conference and banqueting suites are at your disposal for whatever event you may be planning. QHB also houses a dedicated conference floor which has five meeting rooms with secured access that can be hired exclusively with a dedicated conference lounge. All suites are equipped with air-conditioning, state-of-the-art AV systems and complimentary Wi-Fi. Car Park. Access to car park complimentary for all guests and residents. ... more   less 
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Also Known As:
Sunderland Quality Hotel

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