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“Overall, fantastic stay”

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Hilton Minneapolis/Bloomington
Ranked #7 of 42 Hotels in Bloomington
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 10, 2014

We checked in for one night in early Jan. I was pretty sure they were fairly open & explained to the person at the desk I was going to have some family members stopping in, and asked whether there was a room where our talking wouldn't disturb other guests. He gave me a corner room with no rooms across the hall. I am someone who am easily disturbed when I can hear guests in other rooms talking, so I was very happy that would be less of a worry. They provided a refrigerator when we requested it. It was extremely cold the night we stayed so we were happy the heating worked perfectly. The room was in excellent condition - I usually find something that needs repair in hotel rooms/bathrooms, but everything here was in great working order. The woman who was cleaning rooms down the hall was friendly & happy to assist. The fitness center & swimming pool (plus hot tub) were never busy - the fitness center has a few erg machines, a few treadmills, a recumbent bike (all with TV screens), & some weights, and was kept in great order. The selection wasn't huge but is adequate; the hotel is not huge. Towels were provided in both. Parking is free & you're never far from the front door. They have a shuttle to the airport & Mall of America. The hotel website says they're "near" the Mall of America. Well, that's a matter of semantics - it's a good 3-4 miles away, but it's an easy drive down American Boulevard, and since parking can be a headache at the Mall, a shuttle could be a nice option. (We didn't intend to go to the Mall.) The one negative was the bed size - they are doubles, and perhaps slightly narrow doubles (the beds in our room weren't twins, as some reviewers have said). They were extremely comfortable, but they are small if you have even a child sleep with you. There probably is room for them to put in queen beds in their double rooms, although it might make the room feel crowded. The towels in the rooms were great - very absorbent and thick white cotton. I wish all hotels would go to unscented bath products (or at least, naturally scented, instead of synthetic scents) - at least that Hilton's bath products aren't extremely flowery/perfumey. The lobby area was neat and comfortable - not huge but adequate. We didn't eat at the hotel so no comments there. The shower heads were fine - a few other reviews mentioned that the water pressure wasn't super strong. You won't get a strong pulsing shower if that's what you want, but it was more than adequate. The staff down at the desk were friendly and willing to help.

  • Stayed: January 2014, traveled with family
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Thank lazzlazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this reviewResponded January 17, 2014

Dar Iazzlazz,

Thank you for staying with us during your recent trip to the Bloomington area! I’m so happy to hear that you were able to enjoy your stay to the fullest and were able to have some peace and quiet in your room. I’m glad that you had an overall fantastic stay. I hope you decide to stay with us again very soon.

Best wishes,
Jim Waldvogel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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750 - 756 of 1,138 reviews

Reviewed January 6, 2014

We stayed here for one night after flying in late to MSP. We experienced some mishaps with the shuttle service, but the hotel staff were so nice about getting us the rides we needed, and their flexibility was so, so appreciated. The room was nice- what you'd expect from a Hilton. We ate in the lounge for a late dinner, and the food was so-so. That was certainly not a deal-breaker, and kind of expected at 10pm at night. All in all, this is a great value, and the service is excellent. Definitely recommend.

  • Stayed: December 2013, traveled with family
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Thank mtpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this reviewResponded January 17, 2014

Dear Guest,

Thank you for staying with us! I appreciate you taking the time to comment on your stay, and for the nice recommendation. I’m sorry to hear that you experienced some mishaps with the shuttle service, but glad to hear our friendly staff was able to get you the rides you needed. I hope that if you ever visit the Bloomington area, you decide to stay with us again!

Best wishes,
Jim Waldvogel

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Reviewed January 6, 2014

The hotel is beautiful and incredibly warm and inviting, and the staff are exceptionally helpful. The proximity to the airport and the covered parking are added benefits when flying out of Minneapolis.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Bethany L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2014

My wife & I stayed at this facility for one night on a miserable Jan 3, 2014. Being able to park our car in the (free) covered ramp was a big plus as people who checked in later had to park outside in the freezing sleet. The hotel was very nice, the heater in our room worked terrific on the cold night, staff was great, and for us, the convenient France Ave location just off # 494 was perfect for us.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank MarkW55803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2014

I have stayed at many hotels and this is not my favorite when coming to the Minneapolis area. Close to Southdale, which is a treat. The room was awesome and the staff matched awesome with their attentiveness and friendly professionalism, they were genuine.

  • Stayed: December 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013

Great as usual! We go to Bloomington, Minnesota often and stay at your hotel. It is always like a mini vacation and yet still a home to return to each night. We have never had a bad experience! Even our dog loves the Hilton and every one treats him well also.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

We checked in late the night before Christmas eve and the woman who was on check in at 1am in the morning failed to give us our welcome kit which had us thinking we had to pay for internet all week. After posting a review here whist we were still here Jim the manager seen it and fix it for us. It seems that we were supposed to have been issued a welcome pack when we checked in which we didn't get. Thanks Jim you are a gent.

The hotel has some very good facilities. Its got a nice little business center downstairs complete with a printer which is very handy if you want to print stuff off when you are on vacation. It has a decent pool with a small hot tub we didst use this as we didn't get time but we seen it and the kids who were staying here seem to enjoy the pool. We might use it today as we are leaving here tomorrow. The free shuttle to the mall of america is great it will also take you to any business location including the airport.

The room is very comfy with 32 inch LG flat screen TV most hotels provide a far smaller even outdated TV but this one is very up to date even has an alarm clock in the room which you can plug your ipod into. The location is very good just off I-494 and served us well. My fiancee is from the area so we will stay here again when we come back to see her family.

  • Stayed: December 2013, traveled as a couple
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Thank jjbrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this reviewResponded December 31, 2013

Dear jjbrien,

Thank you so much for commenting on your recent stay. I apologize for the confusion at check in. However, I’m glad that we were able to take care of it before your departure. Thank you for the nice compliment, I was happy to help! I’m pleased to hear that you enjoyed your stay and can’t wait to welcome you back next time.

Best wishes,
Jim Waldvogel

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Additional Information about Hilton Minneapolis/Bloomington

Address: 3900 American Blvd W, Bloomington, MN 55437-1117
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bloomington
#2 Green Hotel in Bloomington
#3 Business Hotel in Bloomington
#3 Luxury Hotel in Bloomington
#7 Family Hotel in Bloomington
Price Range: $105 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Minneapolis/Bloomington 4*
Number of rooms: 256
Official Description (provided by the hotel):
Located nearby Mall of America and Minneapolis St. Paul International Airport, this contemporary Hilton property, with its glistening glass and brick exterior, offers guests unparalleled friendly service in a warm and welcoming environment. The full service Hilton Minneapolis/Bloomington will provide every array of amenity and serve as the perfect destination for both business and leisure travelers. Coupled with our premiere food and beverage offerings in our savvy Bloomington ChopHouse Restaurant and the Olive Lounge, we aim to delight your senses. ... more   less 
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Also Known As:
Hilton Minneapolis/Bloomington Hotel Bloomington
Hilton Bloomington
Bloomington Hilton
Hilton Minneapolis/Bloomington MN, North America

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