When I first learned our conference would be held at the Crown Plaza MSP Airport-Mall of America, I was concerned as Google maps showed the hotel in the middle of “nowhere” (i.e. an office park area near the airport) with no convenience stores or restaurants within walking distance. However, I was pleasantly surprised to find the location proved to be no problem.
The hotel runs a free shuttle to the airport every half-hour; although they do request you call from baggage claim to let them know you need pick-up as their shuttle drop-off location is not the same as the pick-up location, which is in the lower transit area. The hotel also runs a free shuttle to the Mall of America on the hour (with return pick-up about 10 minutes after the hour). This gives guests access to more restaurants than one can count. And the city tram system has a stop (American Blvd.) right across the street from the hotel providing access to downtown, including museums and the ball park. The hotel, itself, has a “market” corner with a vending machine and snacks for sale and in addition has a full restaurant, a bar that also serves food, and a coffee café with a few food items.
Upon arrival at the hotel, check-in was very smooth. When I got in the elevator, however, I encountered that horrible old smoke smell so I was very worried as I’m extremely allergic to smoke. However, my room seemed to be O.K. I really liked the fact rooms are all equipped with a small refrigerator (not one of those stocked over-priced mini-bars) and a micro-wave as well as a coffee maker. Everything in the room was spotlessly clean. The cooling system fan was just a bit noisy but it worked well, which was good as I arrived on a very hot, muggy day. Both the bed and armchair were just a bit firm for my taste, but then I’m used to a memory foam mattress. The desk area was nice and the free wifi worked fine.
The fitness facilities are quite nice. The gym had a wide variety of equipment as well as free weights and open floor space for workouts. There was also a large indoor pool which I did not try.
The restaurant provides a breakfast buffet which is a bit pricey and has a limited number of items. The quality of food, though, was very good. Our conference program included daily lunch and an afternoon snack at which the food seemed to be amazing and limitless. I especially recommend their soups about which everyone raved. They even provided free bottled water for those of us who did not want coffee or tea.
I was very impressed with how the hotel handled the conference. Meeting rooms provided tables with well-spaced chairs, a nice conference lobby area, and plenty of restrooms. The only suggestion I would make is that their microphone systems seriously need to be updated.
On the whole, my four-night stay was a very positive experience and I found all the staff members to be wonderfully efficient and pleasant.
- Official Description (provided by the hotel):
- Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more less
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- Also Known As:
- Holiday Inn Bloomington
- Bloomington Holiday Inn
- Crowne Plaza MSP Airport - Mall Of America Bloomington, MN, North America