This hotel is close to the mall and Ikea. As stated before, it is obviously an older hotel. I agree with another traveler we booked over hotwire and anything over $100 would be too much. The room ventilation leaves a little to be desired as it appears there is no way for you to get fresh air just recirculate the existing air with a fan. Lots of little things are broken or missing like no cover for the remote battery compartment and the batteries kept falling out. Two rolls of toilet paper almost empty but no toilet rolls to be had anywhere ---had to hunt down the cleaning cart for some. The air conditioning unit is broken and coming way from the wall and a piece of trim had fallen off the counter undet the TV. The room however was clean, something that is important to me. When I called the desk to have the second non working remote replaced they took their sweet time and the fellow at the desk seemed uninterested. They did eventually replace it with a working one. The check- in however was smooth and timely.
When sitting in the dining room in front of the windows I noticed the blinds were filthy. The manager happened to go by and he looked and ackowledged it and was gracious. However, they should have done something for the customer... even a free coffee would be nice.. I paid to sit beside very dirty dining room blinds. If upgrades are done consistently this place could be better. But not at all a bad place to stay if you don't mind the small annoyances.
- Official Description (provided by the hotel):
- Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more less
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- Also Known As:
- Holiday Inn Bloomington
- Bloomington Holiday Inn
- Crowne Plaza MSP Airport - Mall Of America Bloomington, MN, North America