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“Great stay, great location”

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Crowne Plaza MSP Airport - Mall of America
Ranked #33 of 43 Hotels in Bloomington
Arlington Heights, Illinois
1 review
“Great stay, great location”
Reviewed August 10, 2011

Went out to Minnesota to catch a game at Target Field and ended up staying here since it was close to the airport. We were a little worried that it would be tough to get to and from the city, but the rail system is a short walk from the hotel and the trip into Minneapolis was only about 20 minutes. The hotel itself was clean and the people working there were very friendly. Nice restaurant area with good food and a nice bar to sit and have a drink. I would definitely recommend this hotel to anyone traveling to Minneapolis whether it be with family, friends, or business.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Iceman3_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForsR, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review, August 16, 2011
Thank you for your comments regarding your stay with us.
We are happy you enjoyed your stay with us.
Sincerely,
Crowne Plaza Hotel & Suites Manaagement Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Park Ridge, Illinois
1 review
Reviewed August 9, 2011

14 of us stayed there and it was very clean, convenient, and understanding for a group our size and wild. Close to the airport and accessible to the downtown Minneapolis and the Mall of America. Nice pool, lounge area, and work out room. Perfect for families and those on business as well.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MZ1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForsR, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review, August 16, 2011
Thank you for your comments regarding your recent stay with us.
We appreciate all the great comments you had to say about our hotel.
We looking forward to return stays with you and your family.
Sincerely,
Crowne Plaza Hotel & Suites Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed August 9, 2011

Stayed here with a group of friends in June for a bachelor party. Great location with convenient access to the light rail/ Target Field/ downtown/ Mall of America. Staff was very courteous and rooms were clean. Pool and hot tub area was very nice. Would definitely recommend and stay here again.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tim c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForsR, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review, August 16, 2011
Thank you for you comments regarding your stay with us this past June.
We appreciate all the great comments you had to say about our hotel and our location with the light rail located right across the street from us.
Thanks again for your recommendation.
Sincerely,
Crowne Plaza Hotel & Suites Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
1 review
Reviewed July 22, 2011

The most important thing for me at a hotel is that its clean and this one had food or something on the wall on one side of the room and the other side, above the beds, the wall had thick, thick patches of dust right where the heating vent was located. The fridge has sticky red liquid spilled inside. Carpeting had stains. Asked for towels so my son could take a shower and we had to call 3x to get them to finally bring them up. I never did complain but think i should have. Decorate nicely and overall was a good stay except for the cleanliness. They need more luggage carts!!!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank luckydill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ForsR, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review, July 25, 2011
Thank You for taking your time regarding your stay with us.
Please accept my sincere apology that the cleanliness of the guest rooms. I have shared your comments with our Execture Housekeeping so that when he speaks with his staff tomorrow and can share your comments with them.
Thanks Again and hope to see you again when your travel plans bring you back to the Bloomington area.
Rodney Fors - Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, MO
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 11, 2011

Our family of 5 stayed two nights in a queen suite on the 9th (Priority Club) floor of this hotel in July 2011. This hotel is located in an office park, but is less than 5 minutes from the Mall of America. And even though it is just a few minutes from the airport, we did not notice any plane noise. It is also right on the light rail line, and my husband and two of our children were able to take the train right from the hotel to the Twins baseball game. It's about a 17 minute drive from the Minnesota Zoo. The kids enjoyed the very large hotel pool, which stays open until 11:00. There is not a breakfast buffet at this hotel, but there is a coffee and pastry shop with average fare. We found this hotel to be above average for the price.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jk_in_kc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, WI
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 20, 2011

Recently spent a weekend here for a family wedding. This hotel was a Holiday Inn Select until recently, but has been re-branded as a Crowne Plaza. It's not quite up to the standards of other Crowne Plaza locations that I have visited, but it is close.

Rooms, lobby, restaurant & lounge, etc. were clean and appear to be recently remodeled - the only negative is the room AC unit struggled to keep up with the decreasing humidity in the room. Staff was friendly and the service through-out the hotel was pretty good... but the restaurant was understaffed both mornings of the weekend. Pool and sauna were nice.

The hotel is across the street from a stop for the light rail that runs to the Mall of America, the airport and downtown Minneapolis. And they run a hotel shuttle to both the MOA and the airport. Very convenient!

The only negative was that the halls are a little dark and need updating... pretty minor.

This would be a great place to stay with family and friends for the weekend, especially if you are headed to the Mall of America.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank amtrak58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sarclayton, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review, June 21, 2011
Thank you for the review! We appreciate all the great comments you had to say about our hotel. We are happy you enjoyed your stay and also enjoyed our friendly staff. We strive to meet the needs of our guests and employees – to keep all happy!
Sincerely,
Crowne Plaza Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bountiful, Utah
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 12, 2011

I booked a last minute stay and found the front desk service excellent and very helpful. The room was tastefully decorated and (apparently) recently updated.

I was so pleased with a choice of 6 synthetic and feather pillows on the King sized bed!!! The room was quiet aside from some audible plumbing sounds. Climate control in the room was excellent and easy to use! The bathroom was clean and the shower was powerful. I had a great stay and would recommend this hotel.

  • Stayed June 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank princesscr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sarclayton, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review, June 13, 2011
Thank you for your review! We are happy you enjoyed your stay with us. We take great pride in providing our guest with the best service possible. Thank you for noticing all the hard work we strive to accomplish with our on-going renovation projects. We hope to see you in the near future, when planning your next visit to Bloomington!
Sincerely,
Crowne Plaza Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza MSP Airport - Mall of America

Property: Crowne Plaza MSP Airport - Mall of America
Address: 3 Appletree Sq, Bloomington, MN 55425-1635
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 43 Hotels in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza MSP Airport - Mall of America 3.5*
Number of rooms: 430
Official Description (provided by the hotel):
Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more   less 
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Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza MSP Airport - Mall Of America Bloomington, MN, North America

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