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“Fun in the Pool, Near the Mall” 4 of 5 stars
Review of Fairfield Inn & Suites Minneapolis Bloomington/Mall of America

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Fairfield Inn & Suites Minneapolis Bloomington/Mall of America
2.5 of 5 Hotel   |   2401 American Boulevard East, Bloomington, MN 55420   |  
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Ranked #27 of 43 Hotels in Bloomington
Cazenovia, WI
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fun in the Pool, Near the Mall”
4 of 5 stars Reviewed July 30, 2014

We stayed for 3 nights July 25-28, 2014. We got a King room with a sleeper sofa for 4 people - 2 of them children. I wouldn't do that again - I'd get 2 queen beds. But live and learn. We were in room 113 which was literally right next to the pool (and it was a handicap room). This hotel is about 500 ft. from the airport so if you don't like noise don't book this room. However the planes stop flying out around 10 pm and don't pick back up again until about 6 am. But if you have smaller kids who like to watch planes this might not be a bad pick as you see planes landing and taking off all the time. The Mall of America is about a block away so you could walk but it's on the other side of the street so we just drove and parked in the free ramp. They run a shuttle bus every hour on the hour from the hotel if you don't want the hassle of driving. I also liked that their checkout time was noon instead of 11 am like most hotels I've stayed at. On our last day we slept in a little then had time to play in the pool for an hour before we had to go. They also have a full breakfast every morning. Items included muffins, make your own waffle, biscuits and gravy, oatmeal, yogurt, several types of fruit, coffee, juice, milk, diced potatoes, cheese omelets, sausage patties, bagels, toast, and english muffins - pretty much all the breakfast foods you can think of. Breakfast was from 6 am -10 am every day. We went around 9 am and it was a bit of a madhouse. You'll likely have to take your breakfast back to your room to sit down to eat it as the seating area is limited to about 30 people or so. But the food was good....and free! Swimming pool - depth is 3'6" and the deepest end is only 4'0" so just right for 6 year olds on up. Size of the pool - about 15' wide by 30' long or so. 2 Hot tubs which were very nice esp. after walking the mall all day. Capacity was 6 for each hot tub. Pool is handicapped accessible also. They also have a nice fenced in patio outside the pool area that seats 16 people. Very nicely landscaped. They had a well-stocked vending area as well. Friendly staff - we had no room problems so did not need to be helped by anyone. There is no restaurant on site but there are several at the MOA and there's an IHOP and TGI Friday's a couple blocks away behind the mall. Overall we had a good experience.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Jill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Clarksville, Tennessee
2 reviews
5 of 5 stars Reviewed July 28, 2014 via mobile

I stayed here on July 6th, 2014. This hotel was very nice and renovated. I always look at reviews online before booking and it seems pretty good. Room very very nice compared to many FFI properties. We requested an early check in which was not met but that is okay since it's only a request. We were worried about the airplanes flying overhead and hearing them in our room(we were on the front side) but you could not hear anything. Loved that.
Staff very friendly and breakfast was slammed and only one guy working nice and he tried the best he could. We walked to the mall of america even though that had a shuttle which ran about every 30 minutes or so.

Stayed July 2014
Helpful?
Thank RileyRRAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux City, Iowa
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 26, 2014

We were in the Bloomington area already for two nights previously at another hotel when we decided to stay a third and got this hotel for it's super easy access to MoA and free shuttle. They worked with my parents about letting them fax papers and pay over the phone for myself and little sister to pay. The rooms were nice, very clean, and we loved that we were on the fourth floor. The air traffic did not bother us and the beds were super comfortable. Even breakfast was a nice offering, but very very crowded, even two and a half hours after the start time. The only thing that really disappointed us is that there was no microwave/mini fridge in our room. At $150 a night I was expecting more than just a flat screen tv. There are other hotels very close to the MoA and if we had looked we probably could've found one with those two basic things. No problems here but lack of amenities.

Room Tip: There are four types of rooms, a basic king, a basic double queen, and then a king studio and I thin...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Brooke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 26, 2014 via mobile

I was not lucky enough to get the informative-and-welcoming-check-people-in-fast Tracy upon my arrival. My check in girl was unfriendly and took forever to "find us a room"; "check in isn't till 3:00". Meanwhile Tracy checked in three or four families without such complaints. Then when we haul all our luggage upstairs, we find our keys were not properly activated and I had to go down again and wait in line. She offered no apology just a simple "there's no reason it isn't working". Argggggh. Disappointing service and not welcoming.
Rooms themselves are fine and fairly priced.

Stayed July 2014
Helpful?
Thank Reenie004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Minneapolis Bloomington/Mall of America, responded to this review, July 29, 2014
Dear Reenie004,
Thank you for your review of the Fairfield Inn & Suites Minneapolis Bloomington. I'm sorry to hear that your check in experience was less than satisfactory. We strive to impress our guests, and I'm sorry that we came up short during your stay. I have addressed your concerns with my front desk staff to ensure future guests do not have the same experience. Please allow us the opportunity to make up for this on your next visit to the area.

Sincerely,
Marjorie S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valrico, Florida
Level Contributor
301 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
3 of 5 stars Reviewed July 25, 2014 via mobile

The hotel itself, while pricey, is in a nice location. Located across the highway from the Mall of America and just off the freeway exit. The place is clean, staff courteous and they offer a a free shuttle service to the mall. Beats having to cross four lanes of constant traffic. The pool while not large was OK as was the hot tub. The reception desk sports a small grocery nook that sells some essentials i.e. laundry soap, toiletries and water/sodas. WiFi is available and pretty fast. There is ample parking.

So why not more stars? Well it is a little pricey at over $400 for 3 nights but the complimentary breakfast was a nightmare. One staffer trying to managed a hoard of visitors in a room design to hold 20 people does not work. Trying to navigate past the angry gray hairs and screaming kids was the most miserable experience we have had in a hotel. By the time we were able to get some food on a plate we were ready to butcher a few folks. Reminded me of the subway crowds in Tokyo.

So in the end what is a nice hotel suffers from what was poorly thought out as a value added experience for its customers - NOT.

Stayed July 2014, traveled with friends
Helpful?
1 Thank edge8400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Minneapolis Bloomington/Mall of America, responded to this review, July 29, 2014
Dear Edge8400,
Thank you for your review of the Fairfield Inn & Suites Minneapolis Bloomington. I'm glad that you enjoyed our location, shuttle service and indoor pool. Please accept my apologies that your experience at our complimentary breakfast was less than exceptional. We appreciate your feedback and I will address it accordingly with my breakfast staff. Please allow us another opportunity to impress you on your next trip to the area.

Sincerely,
Marjorie S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed July 23, 2014 via mobile

Nice efficient hotel for overnight on business. Many families and kids do to the Mall across the street. Bathroom small... Room small... TV small... But all clean and new. Very close to the airport but never heard a plane inside. Stayed on the third floor might be different on the fourth. Shuttle service to airport was on time, clean, and friendly.

Stayed July 2014
Helpful?
1 Thank Camarillodan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Minneapolis Bloomington/Mall of America, responded to this review, July 26, 2014
Dear Camarillodan,
Thank you for reviewing your stay at the Fairfield Inn & Suites Minneapolis Bloomington. I'm glad to hear that you enjoyed a clean and quiet night in your room and that our airport shuttle suited your needs. We hope that you will once again choose to stay with us on your next trip to the area.

Sincerely,
Marjorie S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 22, 2014

I stayed for a night between an international and a domestic connection. The free shuttle and proximity to the airport and Mall of America were very convenient, and the driver, Bill, was a rockstar.

The friendliness, professionalism, and attentiveness of the staff were outstanding. The front desk upgraded me to a king suite at no cost and also let me use their phone to call my family, when I was unexpectedly without my laptop, cell, and other items.

The hot breakfast buffet was hardy and flavorful, offering omelettes, potatoes, bacon, and other hot and cold items.

I will be staying at this hotel again with family again this year!

  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ashurbanipal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Minneapolis Bloomington/Mall of America

Property: Fairfield Inn & Suites Minneapolis Bloomington/Mall of America
Address: 2401 American Boulevard East, Bloomington, MN 55420
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Bloomington
#17 Business Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Minneapolis Bloomington/Mall of America 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
Travelers looking for a hotel near Mall of America will enjoy our location next to the giant shopping center. Guests will be within a 3 minute walk to the MOA and IKEA. The Marriott hotel is also near the Minneapolis St. Paul International Airport. Our Bloomington, MN hotel also offers complimentary shuttle service to the Mall of America and the MSP Airport for your convenience. When you stay with us, you'll also be minutes from the fun of Nickelodeon Universe and the Sea Life Aquarium. Guests can also use the Mall of America light rail to take a quick trip to downtown Minneapolis with stops at the Nicollet Mall and Target Field. ... more   less 
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Also Known As:
Fairfield Inn And Suites Minneapolis Bloomington/Mall Of America
Fairfield Inn & Suites Minneapolis Bloomington/Mall Of America Hotel Bloomington
Fairfield Inn Minneapolis
Fairfield Inn Bloomington
Fairfield Bloomington
Bloomington Fairfield Inn
Fairfield Inn & Suites Minneapolis Bloomington/Mall Of America MN, North America

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