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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Ranked #15 of 42 Hotels in Bloomington
Certificate of Excellence
GreenLeadersBronze level
España
Level 6 Contributor
99 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Just Convenient”
Reviewed October 1, 2012

This hotel lays near the airport and it has well designed facilities for conferences.
They have taken care of affording a good regular shuttle service to airport and to Mall of the Americas.

Fortunately the bed was good, as usual in American hotels.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joaquin_Gomez_Moya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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852 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
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Brainerd, Minnesota
Level 5 Contributor
57 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 1, 2012

We stayed here September 29th 2012. Two adults and one child. As previously stated it can be a little tricky to find as it is located in between several business buildings on a dead end. Not located near anything that I could see as far as restaurants and stores.

Check-in / Lobby:
Check in clerk was efficient and very friendly. The lobby is appealing (small) but welcoming. You can help yourself to lemon water and it has a really neat electronic "tourist board". Although due to that I could not find any hard copies of brochures nor pizza delivery places/coupons. Not a big deal.

Room: Great bedding, nice bathroom, very clean. Good size. Nice sitting comfy chair and desk. The bed was a little soft but that is a matter of opinion. The bedding was great. The temperature control system however was not good. It was an old fashing thermostat so you could not regulate the fan speed and the temperature was always a little off. Not the end of the world.

Housekeeping: We only stayed one night so our room did not have service. But what I can comment on is that from the time we checked in (and still there after we left) there was a food tray from room service in the hallway next to our room. I seen several employees in the hall throughout the time and nobody picked it up. We had an extra blanked delivered - still not picked up. The bill was under the door in the morning - still not picked up. Kind of an eye-sore, just as an FYI to management. However, the lady cleaning poolside was very friendly as was everyone else passed in the hallways.

Pool area: Nice big pool and hot tub. BUT the pool was freezing cold both days. Also the pool towels provided are super tiny... which seems to be the norm at hotels.

Fitness room: Great set up. Very nice high tech machines. Even weight balls and a stretch area with a bar and mats.

Bar / Dining: We did not use the lounge at all but it looked really nice. Very well decorated with lights and a neat fireplace thing. We did have the breakfast buffet of Sunday morning which was $10 per adult (and free for a 7 year old). The eggs were the instant kind, hashbrowns were good, fake bacon, yogurt, cereal, pastries, fresh fruit, and oatmeal. Overall it seemed a little overpriced considering the quality was that of a free continental breakfast at Holiday Inn Expresses.

Billing / Check out: No issues.

Shuttle: They do advertise free shuttle to the MOA and the airport. However - beware, it is at set times and on Saturday they only offered a ride to the MOA at 4:00 pm and you could not return until 7:00 pm. I am sure that would be fine for most, but for us we wanted a quick trip just for dinner.

Overall I would recommend this hotel.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trs333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kenosha,wisconsin
Level 2 Contributor
8 reviews
4 hotel reviews
Reviewed September 30, 2012

The service was great and the pool was awesome. It was nice to have a larger pool to do laps after a long day shopping. The only issue was houskeeping knocked on my door at 730 our first morning waking us. So if you want to sleep in make sure to put your DND sign on your door or it will be an early morning.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swimgirl16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Minnesota
Level 6 Contributor
128 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed September 20, 2012

Great bedding, nice amenities, good location. The hotel can be a littke hard to find but once you get there it's easy to remember your way. The front desk clerks are attentive and helpful and the value is wonderful. You get a great night's sleep!

Room Tip: all the rooms are very quiet
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_Duluth_Kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 17, 2012

I have been to this location on two separate occasions, and both experiences were excellent. The hotel is nice and the staff is friendly. The best part of staying here is the shuttle service to and from the airport, as welll as other areas of the city. Douglas has been my driver on all occassions and he is extremely friendly and knowledgable. He is always prompt and makes sure he is there for you when needed. He has shuttled me between the airport, office, and the mall, and each time he was friendly, energetic, and just shows how much he enjoys his job.

I highly recommend this hotel and the shuttle service!

Room Tip: They have a women's floor if you are female and traveling along. It is safe and comes with extr...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vanessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Minnesota
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 16, 2012

The entire experience at Crowne Plaza Bloomington is AAAAA+. We stay there every time we are in the Twin Cities because it is such a great value, the rooms are clean and quiet, and the staff are terrific. Ashley and Courtney at the front desk go out of their way to may every stay like home for us and they remember us by name - all other staff are always pleasant and helpful too. You won't be disappointed with your stay there.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nani740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 14, 2012

As a previous hotel GM of 18 years, I am one of the most critical guests to stay in a hotel. Now in a sales management position, I stay all over the US in many chains. The Crowne Plaza Bloomington West is a chain hotel that never feels like it is part of a chain. The staff is what makes the difference. Travis, Jenny, Jill, Nina, Courtney, and Ashley never let you walk by without saying hello, asking how things are, or make you smile. They are an amazing team. Talk about going the extra mile, they have taken me to an ATM when needed, have my favorite magazine waiting for me and just this past week, while in the lobby on an extended conference call, they brought me a Dairy Queen Blizzard! Come on now, this place rocks!

P.S. Things to look for to judge a hotel's cleanliness - elevator door tracks and carpet edging- always clean at this hotel!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Property: Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Address: 5401 Green Valley Drive, Bloomington, MN 55437-1002
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Bloomington
#5 Green Hotel in Bloomington
#11 Family Hotel in Bloomington
#11 Romantic Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN, North America

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