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“Great experience, super staff!”

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Homewood Suites by Hilton Minneapolis - Mall of America
Ranked #18 of 42 Hotels in Bloomington
Plainview, United States
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great experience, super staff!”
Reviewed June 9, 2014

We were so impressed with this hotel, the staff, and the location. Even in an area that is super busy and extremely fast paced, this hotel and the staff made all of that disappear. We were able to enjoy the Mall of America and other attractions and come back to a very comfortable, large, and nice room. The lobby/breakfast area is large and inviting too. We can't get over how friendly and helpful the whole staff was!

  • Stayed June 2014, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
3 Thank Rebecca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review, June 23, 2014
Thank you for your kind words! We truly appreciate every comment and reviews like this motivate us to continue doing what we love doing: making our guests 100% satisfied! We hope to see you again very soon.

Robyn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,055 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
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English first
Port Orchard, Washington
Level 5 Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 6, 2014

We arrived and were given room 123. It would have been nice to be asked if it was ok to give us a handicap room. The bathroom was awkward and had an industrial feel. The shower was just open with no tub and the curtain kept wanting to stick to your body. The water didn't spray out very well and the hand held option was hard to use. The tile was broken and looked like it was in need of repair. The sink counter was not standard either and made it hard to put on makeup. It was on the bottom floor and the windows looked out to the back of a restaurant. The carpet in the hallways were really dirty. They were putting in carpeting in some of the rooms so maybe they were in the process of upgrading. We only stayed one night so missed the dinner. The breakfast was the usual kind you get complimentary in most hotels. The waffle machines worked great and they had a good variety. The staff was very nice and you are walking distance to the Mall of America if that is important to you. We were given drink coupons for Chevy's, the restaurant right next door. We used them and had dinner there. It is a Mexican restaurant and we were not very impressed.

Room Tip: Don't get room 123
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  • Stayed June 2014, traveled as a couple
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Helpful?
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, MN, United States
1 review
Reviewed June 3, 2014

Excellent stay, very good accomodations, quiet rooms, attentive hotel staff. The hotel is located within walking distance of Mall of America and in a safe neighborhood. Relatively easy access to rapid transit for trip to airport and/or downtown Minneapolis. I enjoyed a one hour brisk walk in the early morning around the area and felt safe.

  • Stayed May 2014, traveled on business
    • Value
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Randall B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 31, 2014

Staff is OUTSTANDING! At check-in the staff was all smiles and super Welcoming! We arrived just in time for dinner, which was good both nights we were there! The room was spacious and really nice having the closing doors between the bedroom area and living space, we could put the kids to bed, and still watch TV without disturbing them. The location is great! We took the shuttle to the Mall of America and the driver was so nice, we walked back to the hotel through the SkyWalk, and it was a short walk back. Overall all the stay was great! The breakfast and supper staff were always smiling asking how everything was!

Room Tip: I would recommend staying on the hotel opposite of the Mall of America, if you are a light sleeper i...
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
2 Thank Sara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2014

At check-in we were given two rooms on the 7th floor. The second we walked into both rooms, there was an overpowering smell of stale cigarette smoke. I called down to the desk and they said to wait in the room and they would call back. After waiting 30 minutes in the smelly room, I called down again and they apologized for taking so long but they got busy with check-ins. So, basically they were helping those waiting in the lobby and putting us at the back of the line. A very nice woman eventually came to show us to a different room on the 7th floor. As soon as she unlocked the door to the new room she said it also smelled of smoke and as this used to be a smoking floor, this sometimes happens with the ventilation. She went back down to get keys for the 6th floor. These rooms were much better. Very average rooms overall but we were so happy they didn't have the stench! So, over an hour after we first checked in, we finally could go over to the Mall of America. The shuttle was slow on the way over and 5 minutes late (even though the shuttle driver was just sitting in the hotel). On the way back we walked over the skywalk and that was much quicker! The beds were fine in both rooms but the sleeper sofas were terribly uncomfortable. We could hear the people above us with every step they took. Not very soundproof. I did feel bad for them though since I knew they were stuck in the smokey rooms! Also, the train outside the hotel rings it's bell which we could hear through the closed windows. It's not too bad but may bother some. The breakfast food was below average. Much better at a Hampton Inn. The service people however were very nice and helpful in the dining area. I would never stay here again as there are several other options nearby.

  • Stayed May 2014, traveled with family
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Helpful?
Thank wmom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, SD
Level 5 Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 28, 2014

When traveling to MPLS on business, I normally stay here due to the convenience to the airport, the mall, and places to eat. The room is comfortable, has a full kitchen I never use, and decent breakfast for not having a resturant style kitchen. It costs around $200.00 per night with taxes. If you have a family and want to feed them breakfast and dinner, you can maybe make this cost work.

Room Tip: First floor on the south side is convenient to parking
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank bnort1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Indiana
Level 6 Contributor
109 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 16, 2014

Awesome location right across from Mall of American. We were pleasantly surprised to have a nice complementary weekday dinner. This with breakfast included made it especially affordable. It is right by the airport and close to a nature reserve about 1 mile away.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Teresa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Property: Homewood Suites by Hilton Minneapolis - Mall of America
Address: 2261 Killebrew Dr, Bloomington, MN 55425-1881
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#12 Business Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Official Description (provided by the hotel):
The Homewood Suites Minneapolis Mall of America is located directly across the street from America's largest indoor shopping complex. We are centrally located and only a few miles from Minneapolis-St Paul and minutes from the airport. Guest enjoy the comforts of home with our one or two-bedroom suites that include a stove, refrigerator and dishwasher as well as complimentary wireless internet. Complimentary full hot breakfast is served daily with free evening dinner available Monday-Thursday. Park and Fly packages available. ... more   less 
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Homewood Bloomington
Hilton Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN, North America

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