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“Great suite hotel!”

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Homewood Suites by Hilton Minneapolis - Mall of America
Ranked #18 of 42 Hotels in Bloomington
Elkhorn, United States
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great suite hotel!”
Reviewed May 14, 2013

Very nice stay at this Mall of America hotel! There was an issue with the new security lock on the door and it was resolved very efficiently and effectively. Great breakfast and dinner service! I would recommend this hotel for business or pleasure!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review, June 5, 2013
Thank you for you review! Installing new door lock is always a bit of a struggle at times but I'm so happy that we were able to resolve the problem for you! We hope to see you again very soon.

Robyn Goolsbey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,055 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
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English first
Houston, Texas
Level 5 Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 12, 2013

We recently traveled to Minnesota for a family funeral. After the funeral, we stayed at Homewood Suites by the Mall of America. The room was fantastic, the dinner and breakfast was way above expectations and the customer focus of Tina at the front desk far exceeded anything I have experienced in a long, long time. From our check in, to help me finding gasoline, to getting the i-Phone charger I left back to me - Tina went above and beyond! Thank you!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank sig45ace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review, May 14, 2013
Thank you so much for your kind words! Tina is a fabulous part of our team and I'm so excited to share this with her. We are very sorry you were here for a funeral and hope you can come back again soon under better circumstances. Thanks again for taking the time out to review our hotel!!


Robyn Goolsbey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 4, 2013

We stayed in a one bedroom king bed room for two nights. The rooms were very spacious with a fully equipped kitchenette. The staff were very friendly and extremely helpful, nothing was too much trouble. A hot breakfast was provided in the dining area every morning. We didn't try the dinner that is also provided. It was snowing the couple of days we were there, so we used the shuttle bus to the Mall of America. Convenient to the train to Downtown Minneapolis.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review, May 14, 2013
Thank you for such a wonderful review! Our staff gets so excited when we post comments and it makes them want to work even harder! Come back a visit again soon!

Robyn Goolsbey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2013

Empty, deserted, neglected. Also it looked empty I have been given a smoking room and told the hotel did not have the nonsmoking room I reserved. Terrible experience. There are better choices around. Breakfast are was dirty, empty serving dishes, stale food.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank alex312014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review, May 14, 2013
I'm very sorry for the issues you had with our stay. I can assure you this is not our norm. We work very hard to be ranked number 6 for all the Bloomington hotels. We take all comments very seriously and your comments were read today in our leadership meeting. Thank you for bringing these issues to our attention. Without reviews such as yours, we do not know what we need to improve on.

Robyn Goolsbey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Maryland
Level 4 Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 1, 2013

Awesome Place to stay . Right next to Mall of America... A Great value for the location and quality of hotel. And the Airport is minutes away. Very Helpful Staff ... The PArking is a bit limited , however, thats probably due to all the different businesses close by !

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Armysgti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review, May 14, 2013
Thank you for the great review. Our staff takes great pride in being as helpful as possible to all guests. As managers, we are all so happy that our staff is appreciated. Parking has always been a challenge but it is something that we can get creative with when needed. Come back again soon!

Robyn Goolsbey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas
Level 5 Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 1, 2013

This is a very convenient hotel. They are very helpful and very nice.

It appeared that they had recently upgraded the rooms. We stayed in a 2-bedroom suite that was very spacious. Nice flat screen HD televisions, and a fully equipped kitchenette.

You can walk to the Mall, but driving is easier because there isn't a convenient entrance on the side where the hotel is. We were also only 2 minutes from a park and ride stop to get on the train that goes downtown and directly to Target Field, Target Center, and the Metrodome (now Mall of America Field).

There is a Chevy's Mexican restaurant attached, an IHOP and a TGIFriday's in the same parking lot.

Stayed April 2013, traveled as a couple
Helpful?
3 Thank Trialdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review, May 14, 2013
We were super excited to get your review! We are glad you found our hotel convenient to all the local attractions. We did upgrade the rooms and it's so nice to get positive feedbak. Thank you for staying with us and we hope to see you again.

Robyn Goolsbey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
Level 5 Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 1, 2013

With all the "Suite" hotels available, we have always been happy with the Homewood Suites. The spacious rooms are updated and comfortable. This particular hotel was in a great location with many entertainment options close by (including shuttles to the Mall of America, the lightrail, a good mexican restaurant next door, and an IHOP in the parking lot)!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank J_and_T12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Property: Homewood Suites by Hilton Minneapolis - Mall of America
Address: 2261 Killebrew Dr, Bloomington, MN 55425-1881
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#12 Business Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Official Description (provided by the hotel):
The Homewood Suites Minneapolis Mall of America is located directly across the street from America's largest indoor shopping complex. We are centrally located and only a few miles from Minneapolis-St Paul and minutes from the airport. Guest enjoy the comforts of home with our one or two-bedroom suites that include a stove, refrigerator and dishwasher as well as complimentary wireless internet. Complimentary full hot breakfast is served daily with free evening dinner available Monday-Thursday. Park and Fly packages available. ... more   less 
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Homewood Bloomington
Hilton Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN, North America

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