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“Great place to stay”

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Homewood Suites by Hilton Minneapolis - Mall of America
Ranked #17 of 42 Hotels in Bloomington
Reviewed May 4, 2013

We stayed in a one bedroom king bed room for two nights. The rooms were very spacious with a fully equipped kitchenette. The staff were very friendly and extremely helpful, nothing was too much trouble. A hot breakfast was provided in the dining area every morning. We didn't try the dinner that is also provided. It was snowing the couple of days we were there, so we used the shuttle bus to the Mall of America. Convenient to the train to Downtown Minneapolis.

  • Stayed: May 2013, traveled as a couple
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Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded May 14, 2013

Thank you for such a wonderful review! Our staff gets so excited when we post comments and it makes them want to work even harder! Come back a visit again soon!

Robyn Goolsbey
General Manager

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Reviews (1,092)
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840 - 846 of 1,092 reviews

Reviewed May 3, 2013

Empty, deserted, neglected. Also it looked empty I have been given a smoking room and told the hotel did not have the nonsmoking room I reserved. Terrible experience. There are better choices around. Breakfast are was dirty, empty serving dishes, stale food.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank alex312014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded May 14, 2013

I'm very sorry for the issues you had with our stay. I can assure you this is not our norm. We work very hard to be ranked number 6 for all the Bloomington hotels. We take all comments very seriously and your comments were read today in our leadership meeting. Thank you for bringing these issues to our attention. Without reviews such as yours, we do not know what we need to improve on.

Robyn Goolsbey
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2013

Awesome Place to stay . Right next to Mall of America... A Great value for the location and quality of hotel. And the Airport is minutes away. Very Helpful Staff ... The PArking is a bit limited , however, thats probably due to all the different businesses close by !

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Armysgti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded May 14, 2013

Thank you for the great review. Our staff takes great pride in being as helpful as possible to all guests. As managers, we are all so happy that our staff is appreciated. Parking has always been a challenge but it is something that we can get creative with when needed. Come back again soon!

Robyn Goolsbey
General Manager

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Reviewed May 1, 2013

This is a very convenient hotel. They are very helpful and very nice.

It appeared that they had recently upgraded the rooms. We stayed in a 2-bedroom suite that was very spacious. Nice flat screen HD televisions, and a fully equipped kitchenette.

You can walk to the Mall, but driving is easier because there isn't a convenient entrance on the side where the hotel is. We were also only 2 minutes from a park and ride stop to get on the train that goes downtown and directly to Target Field, Target Center, and the Metrodome (now Mall of America Field).

There is a Chevy's Mexican restaurant attached, an IHOP and a TGIFriday's in the same parking lot.

Stayed: April 2013, traveled as a couple
3  Thank Trialdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded May 14, 2013

We were super excited to get your review! We are glad you found our hotel convenient to all the local attractions. We did upgrade the rooms and it's so nice to get positive feedbak. Thank you for staying with us and we hope to see you again.

Robyn Goolsbey
General Manager

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Reviewed May 1, 2013

With all the "Suite" hotels available, we have always been happy with the Homewood Suites. The spacious rooms are updated and comfortable. This particular hotel was in a great location with many entertainment options close by (including shuttles to the Mall of America, the lightrail, a good mexican restaurant next door, and an IHOP in the parking lot)!

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank J_and_T12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2013

My mom and I stayed here and loved the spacious suites. I took my two dogs and they loved the extra space. (I love that this hotel is dog friendly!) Our room was the perfect size for the two of us and the living space allowed for both of us to relax and play with the dogs when we were in the room. The staff was friendly and the shuttle to and from the MOA was so convenient. The only negative to the hotel was that the bathroom (specifically the toilet and shower area) weren’t as clean as I’d have liked…I know someone has stayed in the room before me, but I don’t enjoy seeing their hair everywhere.

Room Tip: If you like quiet, stay far away from the elevators.
  • Stayed: April 2013, traveled with family
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Thank TJK427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded May 14, 2013

We love having dogs here! They are a part of the family and we are so glad you were able to bring them. I have spoken to housekeepiong about the bathroom and the importance to cleanliness. You should't have that problem again! Thank you for the review and we can't wait to see you again.

Robyn Goolsbey
General Manager

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Reviewed April 28, 2013

My husband had very serious surgery at the VA hospital. I have been here two weeks and have been treated like royalty every day. The staff of the hotel have made me feel so welcome. The shuttle drivers have driven me too and picked me up at the hospital every day. I now know how a movie star lives .
The room is bright, clean and so comfortable. The meals are excellent.
I've stayed in hotels around the world and nobody every treated me as well.
I don't know if a hotel can have ten stars, but if they can this one deserves them.
Anyone that stays any place else is missing a wonderful experience to say the least.

  • Stayed: April 2013, traveled solo
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Thank Duffy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded May 6, 2013

I'm so gald we are able to make your stay more pleasant! We are going to be sad to see you go this week but hope you will be back to visit us a gain soon! Thank you for the wonderful review!

Robyn Goolsbey
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425-1881
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#12 Business Hotel in Bloomington
Price Range: $133 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Official Description (provided by the hotel):
The Homewood Suites Minneapolis Mall of America is located directly across the street from America's largest indoor shopping complex. We are centrally located and only a few miles from Minneapolis-St Paul and minutes from the airport. Guest enjoy the comforts of home with our one or two-bedroom suites that include a stove, refrigerator and dishwasher as well as complimentary wireless internet. Complimentary full hot breakfast is served daily with free evening dinner available Monday-Thursday. Park and Fly packages available. ... more   less 
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Homewood Bloomington
Hilton Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN, North America

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