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“Outstanding Service and Staff”

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Homewood Suites by Hilton Minneapolis - Mall of America
Ranked #17 of 43 Hotels in Bloomington
Reviewed October 3, 2012

Extremely friendly staff and very outstanding service. Rooms were perfect for our group. Breakfast was always excellent and dinner was a surprising treat and very good. Front desk was extremely helpful providing driving directions and answering all of our questions. Maid service was perfect and we really enjoyed our "elephant" towel. Would strongly recommend this hotel to anyone.

  • Stayed: September 2012, traveled with friends
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Thank Anona P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 30, 2012

All of the staff was very friendly, helpful and always smiling, the shuttle service was always on time for the mall and all of the drivers just made you smile and carried great conversation, very quick to help you anyway you need and if you are satisfied with something they are quick to fix it the best then can or will give you a free night, complimentary breakfast was delicious, and cannot complain with the discount for mentioning we were on our honeymoon. The only complaint was the bathtub was on the small side for one person, let alone two people.

Room Tip: Second story floor room facing parking lot had bright parking lights shining in, but the second curt...
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  • Stayed: September 2012, traveled as a couple
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Thank Toni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

All the staff has been most helpful with every aspect of our stay, going out of their way to make our stay perfect. Special mention of Sam and Elissa at the front desk, and Billy the shuttle driver. First time to this area and they were helpful to provide information to make the experience perfect.

  • Stayed: September 2012
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Thank Chrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

I was greeted at the front desk by Sam. He was extremely pleasant and very quick with the check in. He remembered me every time I came downstairs and always said hello and asked if I was happy with my stay. I travel alot and he was the best I've seen at the front desk. Very nicely designed and maintained room. I'm actually a Facility Manager for a large retail store and every time I come here I can tell how well they maintain this place. All in all a great stay, highly recommended and conveniently located.

  • Stayed: September 2012, traveled on business
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Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

I've stayed at this location several times. The location is excellent and the staff is fantastic! Unfortunately this location is in desperate need of a remodel. Everything was clean, but old and well used. I've been locked out of my room several times and told (by staff) that they need to replace their locks on all the doors because this happens often. I was also told that it would cost almost $100K to replace the locks and the company doesn't want to spend the money! For gosh sakes, spend the money! Nothing is worse than being locked out of your room with a crying baby in poopy diapers. (That's what happened to me!) The hotel needs new beds, ESPECIALLY where the fold out sofas are concerned. The kitchenettes are awesome but well used. Our dishwasher was broken, and only 1 burner on the stove worked. Over all, I'll stay here again purely on location and staff alone...but it really really needs to be updated. I feel like Hilton (who owns Homewood Suites) is taking advantage of us, because they KNOW we'll stay there again even if they don't put a dime into the property...

Room Tip: I prefer the corner unit right next to the elevator. From memory I think it would be #2. For examp...
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  • Stayed: September 2012, traveled on business
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Thank JLCBothell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

Hotel is very well located; across the street from the Mall of America. I stay there on business often for it's access to highways, MOA access and usually good rates.

Staff is nice and helpful and the rooms are clean.

  • Stayed: September 2012, traveled on business
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Thank SalMTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

My family of 5 stayed in a 2 bedroom suite for 5 days while visiting Minneapolis and the Mall of America. The hotel was extremely clean, the room we had was very large and well appointed. We walked to the Mall from the hotel, could catch a light rail train also at the Mall which would take you downtown. Once we were at the hotel, we did not have to drive much to see everything we wanted to see. The breakfast in the morning was always good and varied. We were not around to much in the evening for the light meal, though the offerings always sounded good. There is also 3 other restaurants within the same parking area as the hotel. We went to the TGI Fridays a few nights, later in the evening and they had drink specials and trivia and other fun things going on.

  • Stayed: August 2012, traveled with family
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Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Drive, Bloomington, MN 55425-1881
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#12 Business Hotel in Bloomington
Price Range: $121 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Official Description (provided by the hotel):
Fully Renovated as of November 2017! The Homewood Suites Minneapolis Mall of America is the closest Hilton to Mall of America, located 300 feet from America's largest indoor shopping complex and just 2 miles from Minneapolis-St Paul International Airport with shuttle to both. Guests enjoy the comforts of home with our newly renovated one or two-bedroom suites that include a full kitchen and living room as well as our complimentary full hot breakfast served daily. Indulge with our complimentary light dinner available Monday-Thursday. ... more   less 
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Hilton Bloomington
Homewood Bloomington
Bloomington Hilton
Bloomington Homewood Suites
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN, North America

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