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“Friendly staff, nice hotel”

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Homewood Suites by Hilton Minneapolis - Mall of America
Ranked #17 of 42 Hotels in Bloomington
Reviewed March 26, 2012

The staff here were super friendly! When we checked in they even called us when we got to our room to make sure everything was satisfactory. The hotel is nice and clean. Only area that could use some updating was the tub area in the bathroom. It had old fixtures and looked a little worn out. The screens on our windows also had tears in them. Other than that, everything else was nice and looked updated. It has the best access to the Mall of America! They do offer a shuttle but we were able to walk across the road which was just as easy. Loved the suite and the fact that the kids could nap and go to bed and we could still stay up without waking them. Only problem was that the bathroom is located inside the room. The kitchen was awesome to have and store our food in. I would definitely stay there again! By far the best staff and their courtesy is something you don't find at hotels anymore.

Room Tip: We had a view of the intersection of Killebrew and 24th but it was absolutely perfect! My kids real...
  • Stayed: March 2012, traveled with family
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Thank Pak6669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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977 - 983 of 1,094 reviews

Reviewed March 26, 2012

Stayed here en route to California - their Park & Fly program is excellent; left our car for 3 weeks. We had a suite with separate bedroom and kitchen facilities - very spacious and comfortable. The complimentary breakfast was better than most, and the free evening buffet was wonderful. There is a convenient free shuttle to the airport which is close by. The staff were most helpful and courteous. Cost was very reasonable for what you get.

  • Stayed: March 2012, traveled as a couple
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Thank ChrisOntario.Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2012

Below are my ratings for this property on a scale of 1-5:

Rooms are very spacious and clean. Breakfast is good and selections change daily. Free dinner is a great bonus. The fitness room is small with only 2 treadmills and an elliptical. The hotel is right next to the airport and guests can hear airplanes taking off.

Hotel Location 5
Hotel Lobby 5
Hotel Restaurant/Breakfast 4
Hotel Customer Svc 5
Room Size 5
Room Carpet 5
Bathroom 5
Cleanliness 5
Cost/Value 5
Décor 5
Average 4.9

  • Stayed: March 2012, traveled on business
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1  Thank DERICK S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2012

I spent 2 nights at Homewood Suites for business recently. It was my second stay in a year. The location, across the street from the Mall of America, is great. There is an hourly shuttle back and forth from the hotel. Chevy's mexican restaurant is attached to the hotel and IHOP and TGI Fridays are across the parking lot. The suites are clean and comfortable and the beds are wonderful. My room was very quiet even though the airport is practically next door. The staff was wonderful and provided us with a great breakfast and dinner. The only issues I had were with the TV picture quality in the sitting room and a running toilet, which I seem to always end up with. The TV in the bedroom was fine. Only one elevator was operational so going up and down from the 5th floor was slow. I will definitely stay at Homewood Suites again, perhaps for pleasure next time.

  • Stayed: January 2012, traveled on business
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Thank Diana051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2012

I made a reservation for my 9 year old daughter's dance competition nearby. While we were out the front desk clerk gave an unregistered guest a key to my room. I contacted Hilton to find out how this could happen. After nearly a week I received a response that simply attributed the incident to new front desk clerks. They also were unable to tell me when the key was issued and any other details such as how long the person was in the room. The Guest Service Manager stated that since I was not completely satisfied with my stay I could receive a free night under their Suite Assurance Guarantee. Typically they would provide a refund, but since it was a pre-paid reservation this was all she could do. I am very upset considering Hilton's lack of basic security standards especially in the presence of several hundred young girls performing in the area. To make matters worse, there was no sense of urgency and the matter treated as any other complaint. Though my daughters have spent numerous nights in hotel rooms they are now frightened and concerned for their safety. Be careful!

Room Tip: Stay in the hotel next door.
  • Stayed: February 2012, traveled with family
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Thank ken r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2012

For the last 4 years we have stayed here the night before we fly out on vacation using their park and fly program. We've had a very spacious suite each time. The most comfortable beds & pillows ever away from home. The kitchenette was more than adequate for our needs.
Their shuttle runs hourly to the airport and Mall of America which is across the street. This year our flight was earlier than the first morning shuttle, but the hotel paid the cab to take us to the airport & sent a breakfast box with us. We were gone 2 weeks with no charge for parking our car. In years past when our adult children were travelling with us we had no problem getting connecting rooms. This is also one of the very few hotels that still offer some smoking rooms.

  • Stayed: January 2012, traveled as a couple
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1  Thank relics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2012

We've been staying at the Homewood Suites by the Mall of America for over 15 years now. It is literally right across the street from the MOA and a short walk. Everyone is treated well by all of the employees, including hands on managers. The price for us has been anywhere from $89 to $149, more recently $98/night. This includes a two room suite with king bed and full kitchenette in all rooms. They have hot breakfasts every morning including cereals, bacon or sausage, eggs, and every other breakfast food typical of most hotels. They also have a manager's special every weeknight. Considering the location, we consider this a terrific bargain. I guess our only complaint is that the hotel, although just having finished an update, could probably still use a bit more of a makeover. Just the same, it is clean, friendly and a great place to stay. We've stayed here more than 50 times over the years.

Room Tip: Rooms on the north side have a great view of the MOA. Curtains are very heavy and temperature contro...
  • Stayed: December 2011, traveled with family
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1  Thank markteach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425-1881
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#12 Business Hotel in Bloomington
Price Range: $134 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Official Description (provided by the hotel):
The Homewood Suites Minneapolis Mall of America is located directly across the street from America's largest indoor shopping complex. We are centrally located and only a few miles from Minneapolis-St Paul and minutes from the airport. Guest enjoy the comforts of home with our one or two-bedroom suites that include a stove, refrigerator and dishwasher as well as complimentary wireless internet. Complimentary full hot breakfast is served daily with free evening dinner available Monday-Thursday. Park and Fly packages available. ... more   less 
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Homewood Bloomington
Hilton Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN, North America

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