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“Very clean room and great staff!”

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Holiday Inn Express Hotel & Suites Bloomington West
Ranked #19 of 42 Hotels in Bloomington
Certificate of Excellence
La Crosse, Wisconsin
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Very clean room and great staff!”
Reviewed May 29, 2014

Room was large and very clean. Updated decor with a sink and small refrigerator. Also a desk and a small table. Beds were very comfortable and room was quiet. Front desk staff was friendly and helpful. The pool area was small but not overcrowded. They offer free breakfast and it was very busy, not amazing choices but it was definitely well appreciated. Loved that Trader Joe's was withing walking distance! Would definitely stay here again.

Room Tip: We stayed on the 4th floor and it was really quiet and the room was large with two beds. I did not...
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Crystal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBloomington, General Manager at Holiday Inn Express Hotel & Suites Bloomington West, responded to this review, July 31, 2014
Thank you for your great review on your recent stay at Holiday Inn Express and Suites Bloomington Mpls Arpt Area West. I am pleased that you were as happy with the comfort and and quality of the beds and room as we are. Our new fresh look and our ideal location make it a convenient place to lay your head after a busy day. Thank you again for the review and we look forward to your next visit!
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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English first
Stevens Point, Wisconsin
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 28, 2014

Check-in was fast and the staff members were friendly. One minor snag happened when we tried to sign up for the shuttle to the Mall of America at 4pm - we got to the lobby at 3:54 p.m. only to find the shuttle had -just left- without us. It seems that our room number was written incorrectly on the schedule and the driver thought everyone was on board. However, the staff member at the reception desk called the driver back before he had gone too far and he returned for us - thankfully we were correctly listed on the return shuttle schedule. Our room was clean, spacious and comfortable - housekeeping did a good job cleaning our room and replenishing towels. The complimentary breakfast was good - typical breakfast fare (eggs, sausages, cereal, some fresh fruit, etc.) Unfortunately the free wi-fi isn't very strong - I could barely connect for more than a few seconds at a time. Overall, I would stay here again.

  • Stayed May 2014, traveled as a couple
    • Value
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Helpful?
1 Thank skathe78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBloomington, General Manager at Holiday Inn Express Hotel & Suites Bloomington West, responded to this review, July 31, 2014
Thank you for taking the time to leave a detailed review on your experience at Holiday Inn Express and Suites Bloomington Mpls Arpt Area West. We really appreciate all of the feedback that our guests' provide even if it is areas that need improvement. I am pleased that our staff were able to get the shuttle turned around to pick you up and make it to your destination. Our Housekeeping Staff are never rewarded enough for all of the hard work they do every day for each of our guests. Thank you for appreciating their services! We hope you come and visit us again soon!
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Lake Shore, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 28, 2014

This hotel is right off of 494 and close to MSP and the Mall of America. I just love the newly remodeled rooms! Every single one of the staff I came in contact with were so nice from the front desk to the shuttle driver. You can even walk across the quiet street to get snacks or something you might need at Trader Joe's. Perkins is also just a block away if that. The beds were super comfortable and the person on the sleeper sofa even had a great nights rest! We'll definitely be back!!!

  • Stayed May 2014, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank lakejulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBloomington, General Manager at Holiday Inn Express Hotel & Suites Bloomington West, responded to this review, July 31, 2014
Awesome staff is our goal at Holiday Inn Express and Suites Bloomington Arpt Area West!! As a past guest I am pleased to see that you appreciate the multi-million dollar renovation and our ideal location. New businesses are always popping up in this area and it is exciting to see what may be next. Edina is soon to be opening a very large Outlet Mall! Next time you visit I would consider trying Blue Point as a dining option that is also right outside our back door. Thank you for such a great review and we look forward to you and your family visiting again soon!
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Orlando, Florida
Level 6 Contributor
201 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed May 25, 2014

This property is tucked in right next to the Interstate 494 and was convenient for getting to the airport and Mall of America. Check-in staff was friendly and helpful, the room was decently appointed but did not include a fridge or microwave. In addition to offering free shuttle service to the airport, there was shuttle service to and from the Mall of America every 2 hours; definitely made use of that and the driver was helpful with information. I also made use of their guest laundry, and the cost was $4 for the washer and dryer. Really little to complain about other than the elevator was very slow and the only eatery within close walking distance was Perkins.

  • Stayed May 2014, traveled solo
    • Value
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Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBloomington, General Manager at Holiday Inn Express Hotel & Suites Bloomington West, responded to this review, July 31, 2014
Thank you for leaving such a great and detailed review on your stay at Holiday Inn Express and Suites Bloomington Mpls Arpt Area West. It is exciting to see that you were able to use so many of our great amenities during your stay. We pride ourself on excellent customer service and it shows in your review that you were able to experience that also. I do hope you had a chance to try our Holiday Inn Express Signature Cinnamon Rolls while you visited also. Again, thank you for the great review and we look forward to your next visit!
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Louisville, Kentucky
Level 6 Contributor
155 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 20, 2014

Stayed for 7 days and had a wonderful time. On arrival we were upgraded to a suite and it was very comfortable with 2 nice flat screen TVs, microwave, fridge, and lots of storage. Staff was wonderful, breakfast area was well stocked and the USA Today and Minneapolis paper were in abundant supply each morning. Coffee was available all day in the breakfast area. Pool and exercise area were very clean and functional. Short drive to Mall of America, Airport, Southdale Mall, and plenty of restaurants, grocery stores and shopping within about a mile. We would definitely stay here again.

Room Tip: Suite was very nice and roomy with plenty of amenities.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dale C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBloomington, General Manager at Holiday Inn Express Hotel & Suites Bloomington West, responded to this review, July 30, 2014
Thank you so much for your 5 Star review on your recent stay at Holiday Inn Express & Suites Bloomington Mpls Arpt Area West. Our new hotel is ideal for all of your lodging needs from corporate travel with a 24 hour business center to family trips to the Mall of America on our complimentary hotel shuttle. Our staff are always ready to make your stay away from home as relaxing and comfortable as they can. We appreciate your 7 day visit with us and hope you will come back and visit us again very soon! Thank you for your loyalty!
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Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 17, 2014

My connecting fight was cancelled and this Holiday Inn was conveniently located with a shuttle. I enjoy staying at Holiday Inn's and this hotel met high standards. Meghan at the front desk was very helpful with my booking.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Kaseynderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBloomington, General Manager at Holiday Inn Express Hotel & Suites Bloomington West, responded to this review, May 23, 2014
Thank you for taking the time to leave such a raving review on your recent stay with us at Holiday Inn Express and Suites Bloomington Mpls Arpt Area West. I will admit that we have bragging rights when it come to our staff! They really are outstanding! Our staff do whatever they can to make each and every guest feel comfortable during their visit. I am pleased to hear you were able to experience that even under such stressful circumstances with a cancelled flight. We hope you are able to come back and visit again of your own choice. Thank you again for such a great review!
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Council Bluffs
Level 6 Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 13, 2014 via mobile

Our stay here was practically perferct. The staff here were terrific as was our room. The beds are super comfy and the room was very spacious. Shuttle service to the MOA made staying here even better. Breakfast was okay.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eaking1098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXBloomington, General Manager at Holiday Inn Express Hotel & Suites Bloomington West, responded to this review, May 23, 2014
Thank you for taking the time to leave a review on your recent stay at Holiday Inn Express and Suites Bloomington Mpls Arpt Area West. We value each and every review left by our guests and really appreciate the time that you take to leave such wonderful comments. Our guests agree with your feedback on the beds. It is often we hear that guests receive the best night sleep ever when staying with us. Being close to the Mall of America is certainly a great perk to have with our complimentary shuttle service. I am glad you were able to utilize those services. Thank you again for your 5 star review. We hope you come to visit again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Bloomington West

Property: Holiday Inn Express Hotel & Suites Bloomington West
Address: 7770 Johnson Ave S, Bloomington, MN 55435-5418 (Formerly Le Bourget Aero Suites)
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bloomington
#5 Family Hotel in Bloomington
#6 Business Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Bloomington West 3*
Number of rooms: 159
Official Description (provided by the hotel):
The Holiday Inn Express and Suites Bloomington Mpls Arpt Area West is located in the heart of Bloomington near many businesses, attractions, shopping and dining options. If you wish to venture into downtown Minneapolis or downtown St. Paul the Light Rail is a short shuttle ride away. When it is time to unwind and relax enjoy our pool from 7am to midnight and, Fitness Center and Business Center-each available 24 hours. For your convenience we also provide free shuttle service, available from 4:00am to 12:00am daily, to and from both terminals of the Minneapolis-St. Paul International Airport, MSP, and the Mall of America. ... more   less 
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Also Known As:
Le Bourget Aero Hotel Bloomington
Le Bourget Aero Bloomington
Holiday Inn Express Hotel & Suites Bloomington West MN, North America

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