We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place, but...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Minneapolis/St. Paul Airport Mall of America
Ranked #18 of 43 Hotels in Bloomington
Certificate of Excellence
GreenLeadersSilver level
Reviewed June 24, 2013

Our family of four did the park and fly package. Our trip started by me going to the wrong Hilton six miles down the road. Not a huge deal, but it was a funny way to start our vacation.

All in all this is a nice hotel. We didn't eat or hit the bar, so I can't share anything there. The shuttle was fantastic (kudos to the drivers) and you are very close to the airport, so your drive to the airport is short and the shuttle didn't take but a few minutes to pick us up and bring us back.

Our room was nice, except the bathroom needs some work. I included a couple of pictures to show you what I am talking about (I hope they turn out okay). Besides the mold, the drains in the tub and sink were VERY slow.

That said, we would stay again. I'm hoping that we just got a room that didn't have the bathroom updated yet.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BBQMike981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Youngblood, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this reviewResponded July 8, 2013

Thank you for your review. We're truly sorry for the bathroom conditions you've noted and have corrected them. Your feedback is essential to our improvement and we appreciate your business.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,517)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,130 - 1,136 of 1,517 reviews

Reviewed June 23, 2013

The hotel was clean & nicely decorated. Was on a weekend birthday trip with/for my daughter & every staff member I came in contact with there was extremely nice and helpful. Their friendly service will make me choose them again out of the many selections of hotels that are close to the MOA.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Tamala T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Youngblood, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this reviewResponded July 14, 2013

What a terrific way to celebrate your daughter's birthday! We're grateful that you chose us (and would again.) Your feedback means the world to us and we hope to contribute to many more happy memories. Enjoy your journey!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

There's nothing bad to say about this hotel, everything about it is great. It's conveniently close to mall of america to where they offer shuttle service timely and consistently and shuttle service to the airport with no issues. The airport doesn't make it easy for you to get to the shuttle stop but it's not the hotels fault...just pretend you are a mouse and a maze and when you finally see the shuttle van you better believe the hotel will relieve all your stress.

  • Stayed: June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Youngblood, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this reviewResponded July 14, 2013

Thank you for the kind review and endorsement of our shuttle service. We make every effort to be prompt and consistent, even with road construction projects and airport challenges. Your support is very rewarding and we're thankful for your business. Safe travels until next time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

Old and run down hotel. There was dirt and dust in elevators. The shower head was broken and air conditioner was noisy and would not maintain temperature. Either cold or hot.. Motel Six does better job with the maintenance in their facilities............................

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Youngblood, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this reviewResponded July 14, 2013

We're very disappointed by the experience you've described. Our engineering and housekeeping departments have read your review and have taken action to resolve every issue you've mentioned. As a general manager, I would encourage you to report issues like these directly to any hotel's GM, as we never want a customer to leave feeling as you have. We're truly sorry for your frustration.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

I recently had a 5:30 flight out of MSP so needed a very early arrival at the airport. This Hilton property is by far the closest hotel to MSP and the shuttle arrives there in just under 10 minutes. Front desk service was very helpful with my reservation as I learned from them that security at the airport doesn't open until 4 AM. Hilton's shuttle makes it's first run at 4 AM and we arrived in plenty of time for security and a relaxed check in.
The property itself is a bit older but completely refurbished. Rooms are very lovely, quiet (despite proximity to the airport) and nicely decorated. The incredibly small bath-with the door that has just enough clearance to close-is always the giveaway to me that no matter how much refurbishing is done, this property is from a different era.
Hotel is also very close to the Mall of America so shopping and dining opportunities are plentiful.
Although I didn't use the workout room, it looked quite nice with decent equipment and comfortable surroundings.
Public areas are comfortable and welcoming, very attractive.
The park and fly lot is well lit. Due to flight delays, I was forced to take a taxi back to the hotel at 3 AM and found my car just as I left it. Cab ride from the hotel to the airport for 2 with bags was approx. $15 so not a bad option if shuttle isn't running.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 729ellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Youngblood, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this reviewResponded July 14, 2013

Thanks for your thorough and complimentary review. We aspire to make traveling predictable and problem-free, as you've noted. We appreciate your business and look forward to caring for you during your next visit, too!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

This is a standard mid-level Hilton Hotel. We parked and left our car for a week which was a nice benefit. The room was fine and clean. When we returned, we had to stay again because of weather issues. The price almost doubled. For a room and bed for a night, this was fine. I would not want to be there for more than a night unless I wanted to spend a lot of time at the Mall of America. It is close to the Mall and the Airport but nothing else.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Quiet hotel given the proximity to the airport flight patterns. Very short ride shuttles to the Mall of the Americas and the airport. Rooms were clean, bar was handy and nice. Staff was friendly and helped out with a colleagues suticase emergency without skipping a beat. Complimentary Cucumber and Citrus water in the lobby along with several seating areas that were comfortable and good for gathering work colleagues. The Mall or downtown provide the entertainment options so they were not really necessary at the hotel. Standard older Hilton that was nicely remodeled. I would go back for business again.

Room Tip: Ask for quiet rooms if this is an issue for you. Walls are a bit thin if you have a soccer team sta...
See more room tips
  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TampaTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bloomington hotels
0.4 mi away
Hyatt Place Minneapolis Airport - South
1.3 mi away
Radisson Blu Mall of America
0.6 mi away
Hampton Inn & Suites Minneapolis - St. Paul Airport
Show Prices
Show Prices
Show Prices
1.7 mi away
Hilton Garden Inn Minneapolis Airport Mall of America
0.4 mi away
Hyatt Regency Bloomington-Minneapolis
1.3 mi away
Country Inn & Suites by Radisson, Bloomington at Mall of America, MN
Show Prices
Show Prices
Show Prices

Been to Hilton Minneapolis/St. Paul Airport Mall of America? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Minneapolis/St. Paul Airport Mall of America

Address: 3800 American Blvd E, Bloomington, MN 55425-1658
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Bloomington
#14 Romantic Hotel in Bloomington
#16 Business Hotel in Bloomington
#16 Family Hotel in Bloomington
Price Range: $85 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Minneapolis/St. Paul Airport Mall of America 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Hilton Minneapolis/St. Paul Airport Mall of America is set apart from other Bloomington, MN hotels by its commitment to customer service and environmental stewardship. Situated adjacent to the Minnesota Valley National Wildlife Refuge, this Hilton hotel provides a unique sense of peace in the Bloomington, MN area. We offer complimentary shuttle service to the nearby Mall of America and Minneapolis/St. Paul International Airport (MSP). Close to the Light Rail Transit system, guests have convenient access to downtown Minneapolis and a variety of professional sporting events at Target Field, Target Center, and Mall of America Field. While at the hotel, be sure to savor Blue Water Grill’s award-winning steaks or seafood entrees and admire the nature photography on display, all created by Executive Chef Eric G Baker. And to make your stay comfortable and convenient, we offer great amenities such as the glass-enclosed atrium recreation area with a heated indoor pool, two whirlpools, 24-hour fitness center and complimentary parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Hotels.com, Hilton Hotels Direct, TripOnline SA, HotelQuickly, getaroom.com and Cancelon so you can book your Hilton Minneapolis/St. Paul Airport Mall of America reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Minneapolis/St. Paul Airport Mall Of America Hotel Bloomington
Hilton Hotel Bloomington
Hilton Bloomington
Bloomington Hilton
Hilton Minneapolis/St. Paul Airport Mall Of America Bloomington, MN, North America

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing