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“Their evening reception goes 7 days a week”

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Embassy Suites by Hilton Minneapolis - Airport
Ranked #27 of 42 Hotels in Bloomington
GreenLeadersBronze level
Reviewed November 30, 2011

There is nothing better than free drinks at the end of a busy day. Wether for work or shopping. At 5:00 PM no matter what day, it is time for a nice glass of wine or whatever you want, and for FREE. Here you get a two room Suite with 2 TV's, a fridge and microwave and free drinks and a snack for a few hours. And if you are a breakfast eater you get a fresh made cooked breakfast. I had a western omelete with cheese one day and it was fantastic. There are a lot of wedding here, because of the beautiful atrium and it is fun to watch from your balcony. Get a higher room if you crave quiet. If you have kids asked for a lower room. this hotel was only a 5 minute drive to Mall of America and close to all Freeways. If I ever to to MSP again, this is where I will stay. I want to buy the bed I slept in for my home. PREFECT

Room Tip: Higher floors are quieter as you do not get the noise from the morning breakfast.
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  • Stayed: September 2011, traveled solo
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5  Thank jasatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,081 - 1,087 of 1,210 reviews

Reviewed November 28, 2011

I selected this hotel for one reason--I needed to be at the airport early the next morning to catch a flight and staying with relatives who live 50 miles away wouldn't work. Plus an attractive discounted rate was available through my airline. I stayed in an enormous two room suite with an enormous bathroom and an enormous bed. I could see the Delta hangar nd the subway stop and highway from my room but well insulated windows prevented noise. Everything was clean, workable, convenient. Best of all, the hotel shuttle arrived promptly at 5:30 a.m. and had me to the airport with plenty of time to spare.

  • Stayed: November 2011, traveled with family
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Thank daisygirl59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2011

My family and I stayed at the Embassy suites for Thanksgiving weekend, which has been a tradition for 20 years. My aunt was nice enough to book our room, as a holdiay gift.
On Friday my two daughters, my husband, our friend and I were trapped in an elevator, third floor over the atrium full of people for two hours. The hotel staff did not contact us during our time in the elevator, and when I contacted them we kept being told 15 more minutes. Finally, a fellow hotel patron called the fire department, and we were helped out. The management did not talk to us at all to see if we were ok.
Our dinner reservations offsite were ruined, so we decided to eat in the hotel bar. During our dinner the assistant manager came to the table to ask our room number, as he said for liability reasons. He didnt ask if we were ok, didnt apologize. Nothing. During dinner my husband was contacted by the Embassy Suites guest services via Twitter and was told we would be comped our dinner in the bar. The assistant manager came to our table again and asked who called guest services. He looked irritated, and then said he would be paying for our dinner, but only for four of them. He was rude, and we ended up squabbling over the soda charges for my daughters who were also stuck on the elevator. Our friend, who was in the elevator, was treated rudely by the hotel as well.
After this was dealt with, we felt stressed out, and were very unimpressed with how the hotel handled the situation. We were also suprised to see that the elevator was still running. Patrons of the hotel told us of how they had problems with that elevator over the week, and that someone was stuck in it over a month ago. In the morning my father, who also had a room, spoke to the manager of the hotel. She apologized, and felt we were finely compensated by the dinner. My mother felt otherwise and after a long conversation with the manager got the room comped. Again, I feel that this situation was handled very poorly.

  • Stayed: November 2011, traveled with family
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4  Thank Kolie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luvthesuitelife, General Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this reviewResponded December 5, 2011

We really appreciate feedback from our guests. This has helped us to retrain our team to ensure that should this ever happen again we are better prepared. We have communicated with this guest. This experience has to be one of the most unpleasant possible. For this we are very sorry.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2011

This was our second time staying at Embassy Suites. We bring our kids during Black Out in October. We love the customer service. Nice hotel with small breakfast and convenient shuttle. My family will go back next year.

  • Stayed: October 2011, traveled with family
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Thank Crystal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2011

We stayed at the Embassy Suites in early November for 2 nights. Room (suite) was perfect, except the walls are paper thin, However, this didn't bother us. We were 2 adults and one young child. She was excited to have her own room (the living room with a comfy pull-out sofa) with her own TV. Each morning there was a wonderful full breakfast, including omlets, eggs however you want them, fruit, cereal, pancakes, French toast, etc. Each evening from 5:30 to 7:30 was a "reception" which featured popcorn, pretzels, and soft drinks, wine, beer, mixed drinks - seemingly all you could eat and drink - for free! We loved our stay and would certainly stay again. The price was very reasonable.

  • Stayed: November 2011, traveled with family
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Thank teenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2011

The hotel is on a good location near the airport and right across from the tram line -- very nice. But it is an average hotel for a very high price. The Manager's reception was cheap at best, with only popcorn and stale chips, cheap booze and watery beer -- very sub par. Breakfast was OK, but only just. I just thought that for the price I might get something a little more premium. I was wrong.

Room Tip: Don't get a room on the tramline - they ring the bell on that thing at ungodly hours.
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  • Stayed: November 2011, traveled on business
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1  Thank Tanksmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2011

We visit Minneapolis about 2 times a year, our family loves the Mall of America!! And there is no better place to stay than Embassy Suites Airport!!! We LOVE the breakfast, and the popcorn and chips in the evening!! We LOVE to ride the train to the Mall! We LOVE the people and the rooms! There is so much to do as a family, and this hotel is located in the best place. Truly a wonderful experience, the service is great, and the rooms are clean, the 2 most important things to us!

Room Tip: Rooms away from the elevator are better for families with small children, they are quieter!
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  • Stayed: April 2011, traveled with family
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Thank WeLove2Travel12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Minneapolis - Airport

Address: 7901 34th Ave S, Bloomington, MN 55425-1605
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Bloomington
Price Range: $132 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Minneapolis - Airport 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
The Embassy Suites Minneapolis Airport hotel near Mall of America is located close to many Bloomington MN attractions. Our complimentary shuttle provides transportation to the American Girl Store in Mall of America or Minneapolis St. Paul MSP airport just 1 mile from the hotel. Visit Nickelodeon Universe or the Water Park of America just minutes from this Bloomington, MN hotel. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the Embassy Suites Minneapolis Airport hotel stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager's reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. Woolley's Steakhouse, winner of 2009 Minnesota's Beef Backer's award, is well known as the best steakhouse in the South Metro. We offer our guests a first class dining experience. Our 150 seat dining room overlooks running brooks and the tropical hotel atrium creating a dining atmosphere like no other. Cuisine offers wide variety of grilled meats, poultry and fish. Extensive lunch menu features include famous salad bar and a wide array of sandwiches and hot and cold entrees. Our fine dining menu offers daily Chef Specials. An excellent wine list accompanies your choice of entrees. Extensive dessert menu available for lunch and dinner. ... more   less 
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Also Known As:
Embassy Suites Minneapolis Airport Hotel Bloomington
Minneapolis Airport Embassy Suites
Embassy Suites Bloomington
Bloomington Embassy Suites
Embassy Suites By Hilton Minneapolis - Airport Bloomington, MN, North America

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