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“Uncomfortable Beds - Great Breakfast”

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Best Western Plus Bloomington Hotel
Ranked #11 of 43 Hotels in Bloomington
Certificate of Excellence
Reviewed December 12, 2013

The room was nice and clean, but the bed was a therapeutic bed and very uncomfortable. The free continental breakfast was great. The décor was a little wild - not my taste. Great location for MOA shoppers.

  • Stayed: October 2013, traveled on business
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1  Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,142 - 1,148 of 1,609 reviews

Reviewed December 9, 2013

Very nice staff and updated rooms. Breakfast was excellent and the grandkids really enjoyed the swimming pools. Will stay at this hotel again. It is within walking distance to the Mall of America and they have a shuttle service that runs every half hour.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

This is a great hotel! Helpful staff, nice decor, small water park for the kids, decent breakfast, restaurant on site, and a free shuttle to the Mall of America (which is just across the road, but not a walkable route in snow) and the airport. I am so glad I found this hotel. I'll definitely be back!

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank Case2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

Great place to stay with children. We stayed in a pool side room and love the extra room that the patio gave us. The pool was somewhat cold and the rooms very warm. We shut down our in room heating system while we slept. This was not a bad problem to have as we visited in winter when there was snow on the ground. We loved the hot breakfast that was included as well

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank SherillGlassmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2013

Noisiest hotel room I think I have ever had!. We had just driven 14 hours straight, and specifically requested a quiet room. So they put us near the elevator and pool. If that is their quietest room, I'd hate to see the loud ones. Front desk was too busy discussing how rude and arrogant pilots and flight attendants are, to help us check in. And, upon leaving, uttered the words "you're all set". I usually have good luck with Best Western Plus hotels, but will not use this one again.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Kara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark O, General Manager at Best Western Plus Bloomington Hotel, responded to this reviewResponded December 6, 2013

Kara J, I can not tell you enough how disappointed I am in our team that we did not live up to our guest service standards. I will be in contact with our front desk team and discuss their attitudes and make sure that this does not happen to any future guests. I think we have a great hotel and a great team. We have consistently been in the top 2 hotels in Bloomington on Tripadvisor and we are very proud of that. I so hope that if you travel back to the Minneapolis Mall of America area that you contact me directly and give us a second chance to show you that we are a great team and focused on our guests and the service we give them.

Sincerely
Mark Olson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2013

The Best Western Plus Bloomington Hotel is a notch above most others. The service is exceptional and the rooms are pristine. The best part of this stay was dinner at the Redrosa Italian Restaurant. It has a great menu (try the house lasagna) and excellent service. The night I stayed there was also live music which only added to the dining experience. I have stayed at the Best Western Bloomington and have never been disappointed.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark O, General Manager at Best Western Plus Bloomington Hotel, responded to this reviewResponded December 6, 2013

Scott, so glad that you keep coming back and staying with us. It is great to have you as a guest and I will make for sure that our Restaurant that is at the hotel Red Rossa Italian Grille is aware of how you enjoyed dining with them.

Sincerely,
Mark Olson
General Manager
Best Western Plus Bloomington

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
12
Reviewed December 3, 2013

The trip to Minneapolis was so worth it with my 90 year old mother thanks to the Best Western. She got to see her great grandchildren play and in the pool area...not to mention her grand children. The staff and the hotel made this trip so wonderful. No question in my mind that I would recommend Best Western!!!! GOOD JOB!!!!!!

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Bloomington Hotel

Address: 1901 Killebrew Dr, Bloomington, MN 55425-1890
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Bloomington
#6 Romantic Hotel in Bloomington
#8 Business Hotel in Bloomington
Price Range: $133 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Bloomington Hotel 3*
Number of rooms: 211
Official Description (provided by the hotel):
Best Western Plus Bloomington Hotel is the place to stay when visiting the Twin Cities! Enjoy free deluxe continental breakfast, wonderful guestroom amenities including upgraded bedding packages, large flat-screen televisions, in-room microwave, refrigerator and coffee, and free internet to name a few. Free access to our fitness center, free parking, and free area and airport shuttle. Over 4,500 square feet of on-site meeting facilities. RedRossa Italian Grille and Bar (opening early Summer of 2011). ... more   less 
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Also Known As:
Days Inn Bloomington
Days Inn Mall America
Bloomington Days Inn
Best Western Plus Bloomington Hotel MN, North America

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