I just stayed for three nights at this hotel. We booked a pool side room because of the photos on the Hilton website. The photos show a modern aesthetic. But we got half of an updated room. The bedroom area was updated but the bathroom was terrible. They were very outdated and the wall paper was stained all over. It was disgusting.
The common areas of the hotel are very worn and very dirty. The carpet was just terrible, so much worse than I expected from a DoubleTree. There was trash on some stairs that was there for two days before someone finally decided to clean it up.
I complained twice to the front desk staff. Both times they kind of looked at each other in silent agreement of my assessment of the hotel. Really what could they say, it was obviously a filthy, worn hotel. I spoke to Kevin and Ryan, and I was told someone would get back to me via email. But of course that never happened.
Do yourself a favor and avoid this hotel.
- Official Description (provided by the hotel):
- At DoubleTree by Hilton Hotel Bloomington/Minneapolis South we put the human touch back into your travel experience. It all starts with the warm welcome of a chocolate chip cookie at check-in. Then the caring keeps coming with everything from luxurious comfort of our Sweet Dreams sleep experience, to our highly-trained staff members who are dedicated to anticipating your needs so your stay at our recently renovated Bloomington, MN hotel is the best it can be. Please join us in our new Crescent Kitchen restaurant and bar featuring over 16 microbrews on tap and over 84 whiskeys,scotch's bourbons. Come see us! We always have a cookie with your name on it ready and waiting. ... more less
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- Also Known As:
- Doubletree By Hilton Bloomington - Minneapolis South Hotel Bloomington
- Sheraton Bloomington
- Sheraton Minneapolis
- Bloomington Sheraton
- Doubletree By Hilton Bloomington - Minneapolis South MN, North America