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All reviews indoor parking front desk cucumber water separate sitting area half wall waffles twin cities free shuttle shuttle service living room flat screen breakfast bar free breakfast sofa sleeper hot tub fresh fruit would definitely stay here again
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Reviewed September 24, 2018 via mobile

Just about a 2-minute drive to the Mall of America or could easily walk there. We have five people and need three beds. We got a multiple bedroom with two beds and a sofa sleeper. The sofa was in a separate room with an additional TV. Plenty of room for 5 people to spread out. Hotel was fairly updated. Not as new as I was expecting but was not old by any means. Breakfast was great they have more on the weekends and they do on the weekdays but still one of the best continental breakfasts we've seen. They had good sausage and eggs which sometimes hard to come by when it comes to Quality at hotels, waffles,different pastries and also had a fruit and meat and cheese tray. Food area was a bit cramped but had plenty of tables to sit around the lobby. Attendants did a great job at keeping up with food as it was very busy. Kids enjoyed the pool area. We would stay here again. It was surprisingly quiet being right across the freeway from airport. Plenty of parking in the free lot. Only complaint is every time we walked outside someone was smoking right at the entrance. There

Stayed: September 2018, traveled with family
Thank myblessings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded September 25, 2018

Dear myblessings,

Thank you so much for the thoughtful review. We appreciate you highlighting all the positive aspects of your stay. We're especially glad that enjoyed your spacious accommodations as well as our delicious complimentary breakfast buffet. Our hotel features suites that combine modern style and amenities with function and comfort. It was a pleasure serving you at Springhill Suites Minneapolis-St. Paul Airport/Mall of America, and we hope to see you again soon. 

Sincerely,
Stacie Zuver
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2018

Stayed here for a night before flying out to the bay area. It is about a 5-10 minute drive to Terminal 2 at MSP. It is also close to the Mall of America. Also close to the MN State Fair express bus from Bloomington that we used the night we were there. The room seemed fairly large and the bed was comfortable. Breakfast was good. I'd probably stay there again.

  • Stayed: August 2018, traveled as a couple
    • Value
    • Location
    • Service
Thank krinkler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded September 17, 2018

Dear krinkler,

We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more - our convenient location is perfect for exploring all that our dynamic city has to offer! Thanks for choosing Springhill Suites Minneapolis-St. Paul Airport/Mall of America, and we hope to have the pleasure of welcoming you back soon.

Sincerely,
Stacie Zuver
General Manager

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Reviewed September 14, 2018 via mobile

Very nice hotel, nice clean rooms, close to Mall of America, and the airport. Free shuttle available 24 hrs to both. Good breakfast, hot & cold items. Great people, stop at the bar and talk with Patti, great lady.

Stayed: September 2018, traveled with family
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded September 14, 2018

Dear Paul S,

Thank you for being our guest at Springhill Suites Minneapolis-St. Paul Airport/Mall of America. We are glad you liked each and every aspect of our hotel and were especially pleased with the cordial service provided by Patti. Please be assured we will share your compliments with her. Thank you again, and we look forward to seeing you back soon.

Sincerely,
Stacie Zuver
General Manager

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Reviewed September 14, 2018 via mobile

As an Platinum elite member, we booked into the hotel as it was close to Mall of America and the airport.

On arrival we were greeted by Robbie. Everything he did seem to be a effort. He did not make us feel welcome. He hardly even greeted us. He then proceeded to allocate us an incorrect room. He also unfortunately was on the desk when we checked out and once again he was "too busy" to greet us and chose to serve someone purchasing something from the store. Perhaps some customer training for this individual is needed.

The rooms was very comfortable although the a/c is fairly noisy.

The breakfast is quiet basic but adequate.

Stayed: September 2018, traveled as a couple
Thank Bowlesuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded September 14, 2018

Dear Bowlesuk,

Thank you for staying with us at Springhill Suites Minneapolis-St. Paul Airport/Mall of America. We are glad you liked our convenient location and had an overall nice time with us. However, we are sorry for the unpleasant experience you had with one of our associates. Please be assured that we are taking action to avoid such problems in the future. Thank you again for being our valued member, and we hope to have the opportunity to welcome you back soon.

Sincerely,
Stacie Zuver
General Manager

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Reviewed August 28, 2018

This hotel is close to MOA, and has a shuttle available - although we didn't use it. The rooms are very large and have great beds and pillows. The breakfast was fantastic. Hallways could be a little cleaner, and sadly the hot tub wasn't working when we were there. Overall a good value for the money.

Stayed: August 2018
Thank PS54451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeamMarriott, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded August 28, 2018

Dear Guest,

Thank you for the nice review and for highlighting our shuttle facility! We are glad you found us to be a great value and that you liked our convenient location, comfortable accommodations, and our food offerings. It was our pleasure serving you at Springhill Suites Minneapolis-St. Paul Airport/Mall of America, and we hope to see you again soon.

Sincerely,
Stacie Zuver
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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