Our family of 6 girls stayed in two rooms during spring break. We chose this hotel because of the great Trip Adviser ratings. The hotel is very nice and modern but I must say I expected a bit more after I read all the 5 star ratings. Arriving in the morning before noon I did not expect to be able to check in but it was worth at least asking. The staff was polite and I told them that's fine we would be back to check in after shopping for a while then. Coming back after 4pm we expected our rooms to be ready but they still weren't. The young man was very sympathetic and immediately offered us a complimentary beverage while we waited in the lobby for our rooms. The older woman working next to him seemed annoyed at him for offering the beverages to us. She went on to say check in time was not until 3pm and I reminded her it was after 4pm. She had limited customer service skills. She was undoing all the good will the young man had established with me. When we went to our rooms they were just finishing the clean up process and we had to replace our own toilet paper and soap. Both rooms were clean and very nicely furnished, There was plenty of space, a room divider, two flat screens and very comfortable beds. The Breakfast was too pricey for what you get $11.50 per person so we ate across the street at IKEA (a bargain!) The pool was clean but very tiny and they advertized it as "resort style" so we were a little disappointed. The work out room was excellent and the shutttle to the mall a plus. The price we paid was not a bargain but in line with the other hotels in the area. (about 100.per room)Overall we enjoyed our visit.
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- Also Known As:
- Springhill Suites Minneapolis-St. Paul Airport Hotel Bloomington
- Cambria Suites Bloomington
- Cambria Bloomington
- Bloomington Cambria Suites
- SpringHill Suites Minneapolis-St. Paul Airport/Mall Of America Bloomington, MN, North America