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“Great Hotel to stay -- terrible to leave your car!” 2 of 5 bubbles
Review of SpringHill Suites Minneapolis-St. Paul Airport/Mall of America

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SpringHill Suites Minneapolis-St. Paul Airport/Mall of America
Ranked #20 of 43 Hotels in Bloomington
Certificate of Excellence
Otsego, Minnesota
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great Hotel to stay -- terrible to leave your car!”
2 of 5 bubbles Reviewed January 22, 2014

We stayed at this hotel for one night prior to an early morning flight at MSP. The hotel is easy to get into and the room was big, clean, wonderful. Our stay was very good.

We paid to leave our car at the hotel for 5 nights. The shuttle left promptly on the half hour -- and we got to the airport with no problem.

My issue with the hotel was the shuttle pick up. We called to get picked up as we were instructed and were told that it would be 15 minutes. We went to the hotel shuttle pick up area and waited. And waited. After 30 minutes we called again, and they seemed surprised on where we were waiting and why we wanted to come to the hotel since we did not have a reservation. They just could not get that we wanted to get back to our car.

After 40 minutes, the driver came to the hotel shuttle area. The drive was quick and uneventful.

I would stay at this hotel again, but I would not leave my car.

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank MNelson486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joan L, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this review, January 24, 2014
Thank you for your feedback regarding your recent stay at the SpringHill Suites. I sincerely apologize for the inconvenience you experienced with your pick up at the MSP Airport. We are always looking for ways to improve our service and appreciate your comments. We will use your comments to ensure that this issue does not happen again. Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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438 reviews from our community

Traveler rating
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    30
    14
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 19, 2014

I recently stayed there SA/SU nights, it's a great place to stay. I had a King Suite, awesome !

The staff is very friendly and a special shout out to Joe - the AGM, he's the best.

From 6 to 10 every morning there is a hot breakfast buffet waiting for you, eggs, sausage , toast, muffins, bagels, specality bread, fresh fruit, juices, cearals, yougrt, granola, coffee, tea, hot chocolate, it had it all, and on weekends make your own waffles even! The hot beverages are available all the time.

In room two big flat screens, microwave, coffe maker, in room wi-fi, nice sitting room and desk for your computer, or community pc's if you don't bring yours.

Also what's great is there is a full bar that opens at 4 where you can also get great pizza's and appetizers for evening snacking or dinner if you don't want to go out. The prices are very reasonable.

If you do want to go out the shuttle to the MOA runs frequently and until pretty late in the evening (well at least late for me). It's about a 5 minute ride.

There is a great community sitting area next to the bar in the lobby with a great big flat screen as well.

It was the most comfortable bed I've slept in for years, and wonderful pillows. This is a Marriot owned hotel and it shows. It is a clean, crisp, comfortable place to stay, fresh towls in the exercise room (with an hd tv I might add) Pool and hot-tub.

It's a great value, and you can call even and see if early check-in is available for your room, another thing is that check-out is not until noon !

  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Margaret A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
2 reviews
4 of 5 bubbles Reviewed January 7, 2014

Stayed at this hotel multiple times, great location in relation to the airport and major freeways in the Twin Cities. Also close to the Mall of America. Rooms are nice and the breakfast is always pretty decent.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshkosh, Wisconsin
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed December 28, 2013 via mobile

We found a great deal on this hotel and we thought for the price it was gonna be just ok.We ended up being super happy.And realized it was way better then just ok..Very clean and updated hotel and I must add very quite.The front desk guy during the early evening was super friendly and even let us pick the floor we wanted to be on.Our room was super clean.The only complaint we had was the night desk guy was rude.He didn't greet us when we came in and just stood there and stared.Not cool in my book ..every customer should be greeted if the front desk person is doing absolutely nothing.He didn't even smile.How disappointing.Even though we had this complaint I still suggest staying here when in the area. You will save money and you will have a great room.

Stayed December 2013, traveled as a couple
Helpful?
Thank Brittafly82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 20, 2013 via mobile

I booked a room here for my elderly mother who was flying on her own and missed her connection. She was very flustered and distressed. I called the hotel whilst Mom was in a shuttle and spoke to Michelle a front desk staff member. Michelle treated Mom with gentleness and understanding and even took food for her to her room and communicated with me to let me know when Mom seemed to have settled down. Thank you Michelle. Merry Christmas.

Stayed December 2013, traveled solo
Helpful?
1 Thank salimjetha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 10, 2013

I have found nothing negative about this hotel. I travel to the twin cities quite often and have stayed in several hotels in the Bloomington area. This property is by far the best: Clean, spacious rooms, wonderful staff, quiet, excellent breakfast, great selection of TV stations (including Bravo!), clean fitness room with Precor equipment, nice bar serving beer, wine, cocktails and munchies. Because I spend so much time in the room, my favorite feature is the large work desk with a perfect view of the TV - really helps when doing mindless data entry. Oh...and lots of electrical outlets by the bed and desk. The bathroom is roomy and the shower head is perfect - great water pressure but doesn't pummel you.
Clean, updated property in a very convenient location.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PremAuditor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Minnesota
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed November 30, 2013

Good use of space for a very small room. Loveseat with pull out bed (didn't use). Had a flat screen tv, chair, desk. Partial dividing wall with a king sized bed, nice linens, comfortable mattress and another flat screen tv. HBO. Of Note: Very noisy group in room right across the hall when I stepped out for ice, but we didn't hear them at all with our door closed and no airplane noise. Nice decor throughout, mini fridge, coffee pot, micro wave. Too small for more than 2 people, but we were comfortable hanging out for the afternoon and evening after outpatient surgery at the VA Hospital. Free breakfast (same old yogurt, cereal, scrambled eggs, bagel, waffle maker) but adequate. And...it was very clean. Good deal at $99 on hotel.com

Room Tip: room 309 looked out over the front entrance, so we could see our car.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Minneapolis-St. Paul Airport/Mall of America

Property: SpringHill Suites Minneapolis-St. Paul Airport/Mall of America
Address: 2870 Metro Dr, Bloomington, MN 55425-1403 (Formerly SpringHill Suites Minneapolis-St. Paul Airport)
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Bloomington
#9 Family Hotel in Bloomington
#11 Business Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Minneapolis-St. Paul Airport/Mall of America 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Springhill Suites Minneapolis-St. Paul Airport Hotel Bloomington
Cambria Suites Bloomington
Cambria Bloomington
Bloomington Cambria Suites
SpringHill Suites Minneapolis-St. Paul Airport/Mall Of America Bloomington, MN, North America

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