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SpringHill Suites Minneapolis-St. Paul Airport/Mall of America
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Reviews (493)
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Reviewed June 14, 2013

Stayed for the first time instead of my usual Homewood Suites MOA. Nice property, new and clean. Had a one bedroom suite king which was nice and large. Two issues I had with the room. First was that the desk in the living room was in a "corner" and couldn't see TV mounted on wall. Also, the air handling unit was right next to desk and loud, so hard to work.

Second was the funky sink in bathroom. It was one of those "bowls" on top of the counter. Looks nice, but not as functional as a regular sink.

Outside of those two items, was nice and clean. Staff was very nice.

  • Stayed: June 2013, traveled on business
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Thank SalMTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joan L, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded June 17, 2013

We appreciate you taking the time to provide feedback on our property. We are glad that you enjoyed the clean guest rooms and customer service. We hope that you will consider staying with us again the next time you are in the Bloomington area.

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Reviewed May 29, 2013

We had a very nice comfortable room on the fifth floor, it was nice and clean and quite large with a comfortable bed. The only thing about the room was an air handling unit on the roof that ran all night. It didn't bother me, but it kept my wife awake some. The food at the breakfast was very good and fresh but the prep area and the tables were very messy. Someone cleaning up some would have made it a better experience. Overall though it was a good hotel, easy to get to and very close to the airport and Mall of America. We would stay again when we are in the Twin Cities.

  • Stayed: May 2013, traveled with family
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Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joan L, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded June 6, 2013

We value your comments and are pleased to hear that we were able to offer a pleasurable stay, that you enjoyed our comfortable beds and our spacious guest room . We appreciate your feedback regarding our breakfast area; we do strive to maintain high standards and apologize for falling short during your stay. We are revising our breakfast offerings and we are excited about the upcoming guest experience. We look forward to seeing you again soon!

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Reviewed May 28, 2013

clean rooms, excellent service, great location. close to airport and mall of america, plenty of parking. waffle making area often busy-slowed down all of breakfast service-relocation recommended. decent exercise area, small indoor pool. excellent evening bar service-fast free internet

  • Stayed: May 2013, traveled with family
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Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joan L, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded June 6, 2013

We are pleased to hear that you had a wonderful stay at our property and that our team was able to offer exceptional service. We work hard to ensure that every guest receives a great experience at our property. We will also be updating our breakfast offerings within the next month and hope that you will return to experience the enhanced menu items. Thank you again for your feedback!

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Reviewed May 23, 2013

I arrived early - they were still serving breakfast - and I was able to check in.
The room w a large corner suite that was very roomy, clean, and quiet.
The hotel is within walking distance of the Mall of America and the train station that takes you downtown every 11 minutes.
I will happily stay at this hotel again.

Stayed: May 2013, traveled on business
Thank kingmba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joan L, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded June 6, 2013

Thank you for taking the time to leave positive comments about our location and guest rooms. We are pleased that you had a great experience and comfortable stay. We look forward to your next visit!

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Reviewed May 9, 2013

There are tons of hotels beside MSP to choose from and I have stayed at many over the years. This one is quite nice! Me personally I prefer a Springhill or Hampton over a full service hotel becuase it is normally easier to park and get in and out of the hotel.

This hotel is newer, internet speed is great, the staff was maybe a little less nicer than some other Springhill's I have been too (but some of that is based on the location/culture of the city you are in).

All in all, the rooms were clean, internet worked great, amenities were nice, and location was great to MSP or MOA. I will likely stay here again in the next month or so.

  • Stayed: April 2013, traveled on business
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Thank majones7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joan L, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this reviewResponded June 6, 2013

Thank you selecting our property from the numerous options available within the area. We are pleased that you enjoyed our location, amenities and cleanliness of our hotel. We pride ourselves on exceptional guest service and do apologize if we did not meet expectations that you have experienced at other SpringHill Suite properties. Again, we appreciate you choosing to stay at our property and look forward to welcoming you back in the future.

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