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“Amazing staff!” 4 of 5 bubbles
Review of Radisson Blu Mall of America

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Radisson Blu Mall of America
Ranked #6 of 43 Hotels in Bloomington
Certificate of Excellence
GreenLeadersBronze level
Decatur, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing staff!”
4 of 5 bubbles Reviewed April 14, 2013

Spent the weekend at Radisson Blu MOA over the weekend with wife and kids. The staff was amazing, very friendly, and always wanting to help. The rooms were very clean. The pool was nice, but no hot tub. The "High Speed internet" was everything but that. We felt safe and secure durring our stay at the hotel by having to use our hotel key to activate the elevator. After leaving the hotel in our car on a Saturday afternoon for lunch we found that getting back into the parking garage of the hotel was impossible due to barricades put up by the police Dept. to control traffic. After circling around the hotel and mall for over an hour the barricades were removed. With the hotel being directly attached to the mall it was great to be able to go shopping and bring purchases back to your room. I would stay again, but only during the week due to traffic and not planning on using the free wi-fi. Once again I can't say how great the staff treated us, they were wonderfull!

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dlkalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry G, General Manager at Radisson Blu Mall of America, responded to this review, April 17, 2013
Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you and your family enjoyed your stay.

I have addressed your comment about the high speed internet with our staff and want to thank you for bringing the matter to our attention.

We look forward to your next stay!

Warm Regards,
Harry Gorstayn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,081 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (290)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 12, 2013

The April storm stranded me at MSP airport for 2 days. This new hotel made the inconvenience a real "mini" vacation. Beautiful new rooms with a European contemporary feel. High end walk in shower. A very friendly and understanding staff, including Abby at the desk who was able to switch my room for me. Restaurant and bar were also fun and new. The hotel is connected by skywalk to the Mall of America.

I took the "light rail" train from MSP to the mall. Never had to go outside into the weather.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pft3737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry G, General Manager at Radisson Blu Mall of America, responded to this review, April 15, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that your unexpected extended stay turned into a positive extended stay! We look forward to welcoming you back for your next stay.

Please friend us on Facebook and Twitter to stay informed of our upcoming specials!

Warm Regards,
Harry Gorstayn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed April 9, 2013 via mobile

Great location if your spending time at mall of America. Very nice hotel, nice rooms, great service. So convenient to be connected to Moa by skyway.
No signs outside directing you to the radisson entrance so if its your first time driving around Moa it's not easy to find.
No hotel information in guest room, I had to access hotel web site on my smart phone to find out check out time. No information telling guests where ice machines are located, vending machines I guess they don't have- never found any. No express check out. I was surprised that express check out was not offered.
They do offer a grab and go breakfast but according to my tv in the room it was from 5am-6am! Too early for us!
Nice hotel but a little too pricy. Hopefully it will improve over time.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank 2diznee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry G, General Manager at Radisson Blu Mall of America, responded to this review, April 15, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the hotel as well as the proximity to the Mall of America.

Please friend us on Facebook or Twitter to stay informed of our upcoming specials!

Harry Gorstayn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux City, Iowa, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

We stayed here for two nights during the week as a quick getaway. The hotel is beautiful and the staff very friendly and helpful. Overall, it was a wonderful experience. We had a standard king room and found it very comfortable. I enjoyed the sink in the bathroom, but the lack of counter space was a bit of a problem. Also, the half-glass wall in the shower looks cool, and makes for easier cleaning, I'm sure, but water did spray onto the bathroom floor and had to be mopped up after.

I echo the many comments about the need for a hot tub! The workout room was great, though.

I understand the effort to go paperless, but some explanations could have been helpful. For example, there were no directions on how to use the coffee maker, and it was a different model than we were used to (and when made, my husband found it to be coffee-flavored water). I found quite a bit of information on the TV, but a small notebook with basic info about the facility would have been helpful.

Overall, a great experience. Not sure we would bring our kids back, as it seemed a bit more geared to adults, but we enjoyed our stay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jacqueline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry G, General Manager at Radisson Blu Mall of America, responded to this review, April 15, 2013
Thank you for your feedback and for taking the time to write about your experience. We are pleased to see that you enjoyed the hotel's decor as well as the friendly service.

We are working diligently to make is more accessible for guests to locate our interactive directory on the TV.

We look forward to welcoming you back when your travels bring to the area.

Sincerely,

Harry Gorstayn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Minnesota
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

The hotel has a very unique modern & crisp feel to it, from the checkin desk to the hotel rooms. The room was nice and the bed very comfortable. The bathroom vanity was tiny as the sink took up most of the space but other than that a very nice hotel to stay for business (breakfast in the morning and hors d'oeuvres in the evening) or if you plan to shop at the Mall of America the hotel connects right into the mall. Very nice ambiance in the bar and dining areas. The food was excellent and I actually tried Bison prime rib...delicious! There is a saline pool and that was very relaxing. As a person who likes to workout I also enjoyed the state of the art workout facility very nice. I would highly recommend this hotel but not for families with small children.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lynn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry G, General Manager at Radisson Blu Mall of America, responded to this review, April 10, 2013
Thank you for your feedback and for taking the time to write about your experience. We are happy to see you enjoyed your stay while on business. We look forward to your next stay.

Please friend us on Facebook and Twitter to stay informed of our upcoming specials.

Warm Regards,
Harry Gorstayn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosemount, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 8, 2013

I spent an incredible weekend at the new Radisson Blu with my girlfriends, the room was amazing, white leather couches and an incredible view. The prices on the weekend are reasonable and the service was incredible. I got a flat tire and the valet took my car to the gas station to fix it, thanks Rashad! he also had amazing Blu eyes to go with the name of the hotel. I can't wait to go again.

  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lindsayh588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry G, General Manager at Radisson Blu Mall of America, responded to this review, April 10, 2013
Thank you for your feedback and for taking the time to write about your experience. I will be sure to pass along your compliment to Rashad as he will be pleased to hear he stood out during your stay. We look forward to the next time your travels bring you to our hotel!

Please friend us on Facebook and Twitter to stay informed of our upcoming specials!

Warm Regards,
Harry Gorstayn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

We just returned from a two night stay at the Radisson Blu Mall of America and I am already looking forward to planning our next visit. The attentive and very professional staff are so willing and eager to please guests. I can personally thank Jeremy at the main desk and Eugene of the bell staff for their personal attention to our needs. The decor in the lobby and common areas is trendy and unique..fun! This is not your average property. Our room provided a tranquil haven and we enjoyed a quiet and restful sleep. The decor again is impressive. The Mall of America shopping is just a hallway away...this is worth the trip. We immersed ourselves in the bustle of the Mall and when rest was needed, just a short walk to the comfort of our room. Wonderful! The Firelake Restaurant in the hotel has an extensive menu and our breakfast was delicious. I noticed our server was wearing a collar pin that said," Yes I Can", which is the motto for all staff. Sometimes you can say many nice things but so important is how the experience felt for you. I felt wonderful. Thank you Radisson Blu and see you next time. Earlene and Larry

Room Tip: Come prepared to have a wonderful time!
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Earlene_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry G, General Manager at Radisson Blu Mall of America, responded to this review, April 10, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the ambiance, staff, service and FireLake! I will be sure to pass your compliments to Jeremy and Eugene as they will be pleased to hear they were recognized for a job well done! We look forward to your next stay!

Please friend us on Facebook and Twitter to stay informed of our upcoming specials!

Warm Regards,
Harry Gorstayn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Mall of America

Property: Radisson Blu Mall of America
Address: 2100 Killebrew Dr, Bloomington, MN 55425-1813
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Bloomington
#1 Romantic Hotel in Bloomington
#2 Luxury Hotel in Bloomington
#4 Family Hotel in Bloomington
#4 Green Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson Blu Mall of America 4.5*
Number of rooms: 500
Official Description (provided by the hotel):
Radisson Blu Mall of America is the only hotel conveniently connected directly to Mall of America, the largest indoor entertainment and shopping mall in the United States. Just a short drive from the state capitol in downtown St. Paul and minutes from downtown Minneapolis via the Metro Transit Light Rail, Radisson Blu offers an ideal location among Twin Cities and Bloomington hotels. Rest well in one of 500 fashionable guest rooms and suites, each including premier amenities like Free high-speed, wireless Internet access and room service. If you're looking for world-class cuisine, FireLake Grill House & Cocktail Bar is the perfect place to enjoy a scrumptious meal or gather with colleagues for a delicious microbrew. Keep your workout routine on track in the hotel's fitness center, which includes an indoor swimming pool and a fully equipped fitness room and an onsite spa. The hotel's location at Mall of America offers a highly trained team of event planners available to help you host professional meetings, conferences and functions. ... more   less 
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Also Known As:
Radisson Blu Mall Of America Bloomington, MN, North America

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