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“5 star rating!”

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Hilton Garden Inn Minneapolis / Bloomington
Ranked #5 of 43 Hotels in Bloomington
Certificate of Excellence
West Fargo, United States
1 review
“5 star rating!”
Reviewed October 31, 2013

Everything was perfect, from the room to the bartender and the shuttle bus driver. Our rooms were clean and comfortable and the staff made us feel important. We will be back again! Only concern was the breakfast setup was confusing and lobby was noisy and busy to sit.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debra O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmett L, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, November 18, 2013
It was a pleasure to read your comments about our hotel and staff. It's great to hear that everything was perfect. Our main goal is to make this your "home away from home". Hope to see you very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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674 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Franktown, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2013

Totally my fault...I thought "breakfast available" meant FREE...it wasn't. I assumed shuttle to and from the airport would be "often" it wasn't. Check with the front desk...don't assume. The room was fine. We were able to log on to the internet easily. The front desk staff at night were awesome. The manager in the morning did not seem to care that we needed to get somewhere; he actually continued to talk on the phone while we were obviously struggling finding a ride. The woman in charge of the breakfast tried to help us by finding phone numbers for a taxi.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Franktownclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmett L, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, November 18, 2013
Thank you for sharing your feedback with us. We are sorry about the misunderstanding with the breakfast and our shuttle service. We will be sure to be more specific at check-in. We also will make it a point to make sure that we can help each guest in a timely manner. We strive to provide a clean, comfortable and friendly environment for our valued guests to enjoy and it is clear we did not meet your expectations. We would love to have you back again.
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Winnipeg, Canada
1 review
Reviewed October 25, 2013

Our stay was wonderful and we would recommend to our family and friends. This hotel was very close to the Mall of America and had shuttle service to and from the Mall. The service at this Hotel was Excellent!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Hellen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmett L, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 30, 2013
We appreciate you taking the time to share your experience at the Hilton Garden Inn. We are glad the location of our hotel to the Mall of America and complimentary shuttle service was a factor in choosing our hotel. We also strive to provide the best service and we hope when you have the opportunity to return to the Twin Cities that you will stay with us again.
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Mankato
Level Contributor
67 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 20, 2013

This is a standard, clean HGI. The lobby has been updated. The rooms are smaller than other HGIs in my opinion and are becoming dated; they need a little revival.

Staff was very pleasant and helpful, in fact, some of the nicest staff at a hotel I have encountered recently. All my HHonors Gold preferences were met.

I would stay here again for a good rate, however would look to a more contemporary property if needing to pay top dollar.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank manktripguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmett L, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 30, 2013
Thank you for taking the time to post a review about the Hilton Garden Inn. We appreciate you noticing our lobby renovations and will soon be working on some room upgrades. We have recently upgraded our rooms with Keurig coffee makers which we are very excited about!! We also appreciate the comment about our staff. We always try to go above and beyond for every guest. Thank you for being a loyal Hilton Honors member and we look forward to seeing you soon.
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Duluth, Minnesota
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 19, 2013

We stayed here a few months ago for a quick get-away. This was a super nice hotel; clean with great beds and a fantastic breakfast. The room and lobby were beautifully decorated and welcoming. The staff was very pleasant and accommodating. I thoroughly enjoyed our stay here.

Room Tip: Our room faced an empty parking lot (it was on a weekend) it was quiet, I think the other side of th...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Camsyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmett L, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 30, 2013
Thank you for your review of our property. We are so glad you had a relaxing stay with us and had a chance to dine in the Garden Grille, interact with our staff and enjoyed a clean room with a comfortable bed. Please say hello next time you are in town.
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Lubbock, TX
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 17, 2013

HGIs are always a great choice for business and this one was no exception. Staff were very nice and everything was clean. When you have to spend time working in your room, it is always nice to have a mini-fridge, a microwave, fast/reliable internet, and the lamps with the electrical outlets in the base. This hotel had all four. Would definitely stay here again!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajlbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmett L, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 30, 2013
Thank you for your review and your loyalty to the Hilton Garden Inn Brand. We were glad to be your choice for your business travel and happy that we lived up to your expectations. We hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
1 review
Reviewed October 10, 2013

I recently stayed at this hotel for 2 nights for a conference. Overall, it is a great place to stay in Minneapolis. Close to the mall and airport, clean pool and hot tub, clean rooms with nice beds, a Keuriq coffee pot in every room. The staff was very friendly and accommodating. My only complaint was in the food department. They didn't serve lunch, which was weird that the conference was held at a place that didn't lunch (we had to walk like 10 mins down the road to an Olive Garden). The food wasn't very good though at the hotel. My friend got a California Cobb salad and the avocado and chicken was actually hard (like a rock). I swear the rice and macoroni and cheese were from a box. So other than the food, it was a pleasant stay.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmett L, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 11, 2013
We appreciate you taking the time to share your overall experience staying with us. We are glad you had a good overall stay but it are disappointed in the quality of your food. Customer feedback allows us to continually improve our menu items. We have shared your comments with our kitchen staff so that they can better serve others. We pride ourselves in delivering an excellent value and have failed with your visit. Thanks again for your comments and hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Minneapolis / Bloomington

Property: Hilton Garden Inn Minneapolis / Bloomington
Address: 5140 American Blvd W, Bloomington, MN 55437-1235 (Formerly Hilton Garden Inn Bloomington)
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Bloomington
#4 Business Hotel in Bloomington
#6 Family Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Minneapolis / Bloomington 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Hilton Garden Inn Minneapolis/Bloomington hotel in Minnesota is centrally located at I-494 and Normandale Boulevard, just eight miles from the Minneapolis-Saint Paul International Airport (MSP) and five miles from the world-famous Mall of America, featuring the Nickelodeon Universe theme park and American Girl. Stay in a spacious guest room or suite at this Bloomington, MN hotel and enjoy complimentary WiFi and all the comforts of home, including a large television and separate work desk. Swim in the hotel’s indoor pool or relax in the whirlpool. Maintain your exercise regimen in the fitness center with cardio machines and weights, or check out a Stay Fit Kit® from reception and work out in your room. Enjoy a delicious cooked-to-order breakfast every morning in The Garden Grille & Bar, or simply grab snacks, drinks and light meals from the 24-hour Pavilion Pantry®. Work away from the office in the business center, and hold meetings in the hotel’s 1,220 sq. ft. of flexible function space. ... more   less 
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Also Known As:
Hilton Garden Inn Bloomington Hotel Bloomington
Bloomington Hilton Garden Inn
Hilton Bloomington
Hilton Garden Inn Minneapolis / Bloomington MN, North America

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