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Hilton Garden Inn Minneapolis / Bloomington
Ranked #5 of 43 Hotels in Bloomington
Certificate of Excellence
st. paul, United States
1 review
“excellent”
Reviewed September 10, 2013

great cozy place...quiet...good breakfast and very clean. pool was really nice and staff was friendly and helpful..recommended for anyone traveling to the twin Cities...location great to get to Mall of America

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPBL, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 8, 2013
Thank you for your comments about our property. We appreciate your positive feedback on the cleanliness of our hotel, comfort of pool, location and friendliness of our staff. I will be sure to share these comments with our staff. Once again, thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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655 reviews from our community

Traveler rating
    402
    178
    48
    20
    7
See reviews for
212
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Cedar Rapids, Iowa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 9, 2013

The hotel exterior and lobby are clean and tidy, but lobby area is small and double as the "restaurant" and "bar." Front desk staff was very friendly and check in was quick. They had put us away from the elevator and given us non-feather pillows as we'd asked (which NEVER happens!) Water pressure and temps were good. There is a mini-fridge in the room which is handy. If the room didn't smell so terribly like stale smoke, I would have been able to give it a positive rating, but that factor over rode everything positive about the hotel. We were in town for a wedding and to meet friends we hadn't seen in a long time...how embarrassing that our hotel made us smell like we'd just stepped out of a bar first thing in the morning. The A/C also did nothing for the humidity in the room...our clothing felt wet to the touch. The toilet ran and the bathtub faucet dripped...we ran the fan while we slept so it didn't keep us awake. Little did we know, the bed would be too hard to sleep anyway, so the drips were the least of our worries. The service was so good and the price is great...I'd love to be able to give a better rating....but the smelly and humid room was just too much.

Room Tip: Ask if they have any rooms that were never smoked in...they're now all non-smoking but they did...
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  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank ALM0819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPBL, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 8, 2013
It is disappointing to read some of your comments regarding your stay with us. We value your comments, as they only enable us to further improve our services. This review will be shared with our management team to follow up with and please accept our apologies regarding the smell and other issues you had in your room. We are deeply sorry that our hotel did not live up to your expectations. I do hope that the next time you are in the area you will consider staying at our property again. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 3, 2013

I had a great stay at the Hilton Garden in Bloomington recently. The facility was nice and kept cool even in 100 degree temperatures. The staff was very friendly and the service level was excellent. The only challenge I had was actually in finding the hotel. Thank goodness for Garmin.

  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Pete3060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPBL, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 8, 2013
Thank you for your kind words and for sharing your experience. We are glad you had the chance to interact with some of our staff members and you received an excellent level of service. We have very high expectations for our staff and we are very proud of them. We look forward to having you as a guest soon.
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Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 2, 2013

Stayed at the Hilton for one night with group of friends. The hotel was clean, comfortable and pleasant as was the staff. Very friendly and accommodating service. The food was very good and small, but well stocked bar was inviting. Was especially impressed with the hospitality shown by the General Manager. I would definitely stay there again on my next visit to the Minneapolis area.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank webcmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPBL, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 8, 2013
We appreciate you taking the time to share your overall experience staying with us. Our team of associates work hard to ensure our valued guests' receive outrageous guest service and we could not be more proud of them. Hope to see you back soon to enjoy the food and the other amenities we have to offer.
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Park Ridge, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2013

Had a great experience at this hotel. Clean and comfortable. Everyone was very nice. Food service had a nice variety. Close to airport and Mall of America. This is just my issue, I like multiple pillows. Pillows at this hotel were better than other places I stayed at, but not enough. The first night they had run out of extras.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robbie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPBL, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 8, 2013
Thank you for the review. We appreciate your kind words and glad you had the opportunity to experience the service and amenities that we provide. Next time we will be sure to have extra pillows on hand to make the bed feel more like home. We certainly hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, IL, United States
1 review
Reviewed August 28, 2013

Hilton has high standards and they truly meet them. This is very important when traveling as friendliness and cleanliness is very important to making your stay a pleasure. The staff is very helpful when not familiar with the city and go above and beyond to be sure one is satisfied and taken care of. One does not have to cringe when booking at Hilton wondering if it is going to be clean, safe and quiet. They do an excellent job and prices are comfortable.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPBL, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 9, 2013
We appreciate you taking the time to share you overall experience staying at the Hilton Garden Inn Bloomington, MN. We strive to provide a clean, comfortable environment for our guests to enjoy. We also like to provide a "home away from home" for all of our guests, especially who spend many nights on the road. We hope to see you soon on your next visit to the Twin Cities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middleton, Wisconsin
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 27, 2013

This is by far the best hotel and service I have received in along time.
The front desk staff and breakfast staff were wonderful! it is obvious that they have a great general manager to keep things running smoothly. Keep up the good job!!!

Room Tip: I had a room facing hi-way 100 and very quiet and not a problem, you cant go wrong for a comfortable...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSPBL, General Manager at Hilton Garden Inn Minneapolis / Bloomington, responded to this review, October 9, 2013
Thank you for your kind comments. We have very high expectations for our staff and we are very proud of them as they consistently are going above and beyond to cater to our guests. I will be sure to share your comments with the front desk and breakfast staff. Thank you for taking the time to share your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Minneapolis / Bloomington

Property: Hilton Garden Inn Minneapolis / Bloomington
Address: 5140 American Blvd W, Bloomington, MN 55437-1235 (Formerly Hilton Garden Inn Bloomington)
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Bloomington
#4 Business Hotel in Bloomington
#4 Best Value Hotel in Bloomington
#6 Family Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Minneapolis / Bloomington 3*
Number of rooms: 108
Official Description (provided by the hotel):
The Hilton Garden Inn Minneapolis/Bloomington hotel in Minnesota is centrally located at I-494 and Normandale Boulevard, just eight miles from the Minneapolis-Saint Paul International Airport (MSP) and five miles from the world-famous Mall of America, featuring the Nickelodeon Universe theme park and American Girl. Stay in a spacious guest room or suite at this Bloomington, MN hotel and enjoy complimentary WiFi and all the comforts of home, including a large television and separate work desk. Swim in the hotel’s indoor pool or relax in the whirlpool. Maintain your exercise regimen in the fitness center with cardio machines and weights, or check out a Stay Fit Kit® from reception and work out in your room. Enjoy a delicious cooked-to-order breakfast every morning in The Garden Grille & Bar, or simply grab snacks, drinks and light meals from the 24-hour Pavilion Pantry®. Work away from the office in the business center, and hold meetings in the hotel’s 1,220 sq. ft. of flexible function space. ... more   less 
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Also Known As:
Hilton Garden Inn Bloomington Hotel Bloomington
Bloomington Hilton Garden Inn
Hilton Bloomington
Hilton Garden Inn Minneapolis / Bloomington MN, North America

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