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Days Inn Bloomington West
Ranked #41 of 43 Hotels in Bloomington
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973 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Russian first
  • Swedish first
  • Any
English first
Minneapolis, Minnesota
1 review
Reviewed November 29, 2013

During a single overnight stay for Thanksgiving, the following issues were:
No hot water
Tub drain plugged
Toilet paper dispenser falling out of the wall, poorly anchored
Poorly lit room, no lighting over desk area.
Terrible WI-FI- slow with a weak signal.
Initial room quote by phone was not honored upon check-in. A larger amount was then requested.
During check-in, the front desk clerk was unable to complete a credit card transaction by phone and despite the claimed policy of no cash, accepted a cash transaction.
Lastly, as part of a "green" campaign, notices around the room indicate that in order to save energy, the same towels and sheets are re-used unless directly requested. This is a disturbing situation, as an individual cannot be sure that the existing sheets and towels were actually laundered.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guids21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald V, General Manager at Days Inn Bloomington West, responded to this review, January 23, 2014
Hello as the General Manager I am sorry that you did not have an outstanding experience during your stay with us. We have fixed the hot water issue since your stay by replacing the return line pump. Hot water now reaches a room in less then 30 seconds after not being used all night. I will continue to make sure that my maintenance person addresses any issues in a timely manor to make sure we can improve the guest experience. While we do have a No Cash policy the Manger on duty has the right to adjust that policy as needed. As for the "Green" campaign the washing of the towel and sheet only applies to while a guest is checked into that room. Upon check out the room is completely cleaned and towel and sheets changed out for a new guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
68 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 18, 2013 via mobile

This hotel provides a shuttle service to and from MSP and Mall of America and surrounding area. I have stayed more than once. Nice clean rooms. Flat screen TV. Laundry on site. Beds are ok. Shower pressure low still get a clean shower. I just like a hot high pressure shower. Friendly customer service. I will be back and I do recommend this hotel to friends and family.

Stayed November 2013, traveled with friends
Helpful?
Thank Tulmyster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald V, General Manager at Days Inn Bloomington West, responded to this review, January 23, 2014
Thank you for choosing the Days Inn Bloomington West as the General Manager I am glad to hear that you found out hotel to be a Good Nights Stay and that we had friendly customer service. We have recently addressed the low hot water pressure by replacing the return water line pump. This has allowed us to increase pressure and reduce the amount of time it takes for hot water to reach the rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Bloomington West

Property: Days Inn Bloomington West
Address: 7851 Normandale Boulevard, Bloomington, MN 55435
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 43 Hotels in Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Bloomington West 2*
Number of rooms: 143
Reservation Options:
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Also Known As:
Days Inn Bloomington Hotel Bloomington
Bloomington Days Inn
Days Inn Bloomington West MN, North America

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