booked for wedding early june. 20+ rooms had trouble with reservations, lost missing with change over in company name. The Niel Castle the group coordnator was great to work with. They have one rude lady working front desk. Recieved multiple comments from our party how rude she was. The day of, I could not prepay for some of the rooms for late arriving relatives, I did not want to check them in, just put thier bill on my account. They could not do that, no payment taken until check in. My daughter is still waiting for the billing credit on her card for the bridal suite, should have been complimentary with the number of rooms rented. I would say management has to do a complete system review, make it easier. If I walk up and say I want these six guests bills put on my card, they should be flexible enough to find a way to make it happen. My sister left when they wanted a credit card at here check in, I had told her I would pick up her room, and I could not until they checked in, which was while I was at the reception. I did not want to have a stack of room keys to had out, I had enough on my plate that day.
The rooms were nice, the night staff was great, I cannot imagine having the patience of the staff with all those people coming in loud and rowdy from the reception. the rooms were well insulated, we had people sleeping next to party rooms and they said they didn't even hear the party.
The breakfast worked as a meeting place were we said our goodbyes.
Overall, nice place, great staff, except for the one rude lady. I would recomend this place.
- Official Description (provided by the hotel):
- Newly renovated BEST WESTERN PLUS Blaine at the National Sports Center! With our spacious suites enjoy large executive desks with ergo chairs, 42-inch LCD HDTVs, complimentary full hot breakfast, in-suite whirlpools available, arcade, free Wi-Fi and so much more. This hotel is sure to fit all of your needs! We are within walking distance of the National Sports Center. Conveniently located off of Highway 65/Central Avenue and just minutes from US Highway 10 and 30. We are minutes from the Mall of America® and the Minneapolis-Saint Paul International Airport. Our hotel offers a full hot complimentary breakfast, pool, hot tub, arcade, fitness room, business center, large meeting room, guest laundry and free Wi-Fi. All guest rooms are newly renovated! Rooms offer 42-inch LCD HDTVs, make-up area with bench, Serta® Cheshire Elite III beds, Dream Maker® pillows, lap desk, microwave, refrigerator, sofa sleeper, single cup coffee maker and large executive desk with ergo chair. We have two and three room suites available as well as some whirlpool suites. This hotel is conveniently located in a northern suburb of Minneapolis. Only 30 minutes north of the Mall of America®, Minneapolis-Saint Paul International Airport and the Xcel Energy Center® and only 20 minutes north of Target Field and the new Vikings Stadium! We are only minutes away from several wedding venues like Banquets of Minnesota with the Elegance and Opulence rooms and the Courtyards of Andover. We also have several golf courses like TPC, Majestic Oaks, Bunker Hills and Victory Links within in a couple of miles of the BEST WESTERN PLUS Blaine at the National Sports Center. Just 20 minutes away from the Como Park Zoo in St. Paul and 40 minutes away from the Minnesota Zoo. We are also located 20 minutes southwest of one of the largest wildlife preserves, the Carlos Avery State Wildlife Management. ... more less
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- Also Known As:
- Comfort Hotel Blaine
- Comfort Suites Blaine
- Blaine Comfort Suites