Steer clear of this place. I called ahead to ask about staying with my husband and our two dogs, knowing that not all hotels welcome furry visitors. Over the phone, I was assured that it was no problem at all; they just had a small fee per dog, which I totally understand.
Then, I got to the hotel. The moment I walked through the door the staff screamed at me that "THOSE" aren't allowed in the lobby. No politely informing me of the pet entrance (again, something I understand the need for) just yelling. I had my husband take the dogs outside while I forked over not only the pet fee, but a $150 room deposit as well. The condescension and rudeness continued as I signed further paperwork okaying a guided room inspection. The staff made sure I was well aware that if my dogs made a peep, they'd throw us out.
I could've stomached that less that polite threat had I not discovered that everyone else in the hotel was free of the noise restriction. At least, that's what I gathered from the screaming that surrounded the room all night long. The non-smoking room that smelled odiously of cigarette smoke before we even opened the door to find the disgusting carpets.
To wrap it up: disgusting rooms, noisy atmosphere, incredibly rude staff, and not even remotely pet friendly. Stay far, far away from this place.
- Official Description (provided by the hotel):
- The Holiday Inn Express Brainerd Baxter is home to the fun and exciting Three Bear Waterpark. Reserve a Waterpark Package & enjoy over 30,000 sq. ft. of water fun, including 3 water slides, lazy river, activity pool with water walk, zero depth Spray Deck with 1000 gallon dumping bucket, family hot tub, and adults only hot tub! A visit to the waterpark can really work up an appetite! Stay the day and grab a bite to eat at Three Bear Grill then onto more fun at Grizzly Arcade Room with a ticket/redemption & prize counter. Business travelers will enjoy our great business amenities such as free high-speed Internet with wireless and hardwire access, fitness room, 24 hour business center, complimentary business services such as FAX and print at the front desk, complimentary beverages for all Priority Club members, corporate quiet floor and discounted access to the FitQuest Athletic Club located 2 blocks behind the Holiday Inn Express Brainerd Baxter.We are conveniently located to all attractions the Brainerd Lakes Area as to offer; closest hotel to Brainerd International Raceway, minutes away from Legacy Golf Courses, Paul Bunyan Trail, and Paul Bunyan Land.We are dedicated to satisfying every guest's needs and desires for an extraordinary Brainerd Lakes experience. Business or Pleasure we ll be right for you!We ll see you soon at the Holiday Inn Express in the Brainerd Lakes Area! ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Brainerd-Baxter
- Holiday Inn Baxter
- Baxter Holiday Inn
- Holiday Inn Express Baxter