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“Unaccommodating and noisy”

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Baymont Inn & Suites Baxter/Brainerd Area
Ranked #3 of 8 Hotels in Baxter
Certificate of Excellence
Reviewed April 29, 2014

On business and booked hotel through priceline. Upon arrival discovered the room only had one bed for me and my business associate. Asked if they could give us a room with another bed and woman told us that it was impossible although the hotel did not seem busy at all. Told us to use the fold out couch. Fold out couch was TERRIBLY uncomfortable and did not get much sleep, especially since there is a train crossing a couple of hundred yards away. Pretty decent hotel but the terrible customer service and location make it a very unpleasant place to stay.

Room Tip: Go somewhere else.
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  • Stayed: April 2014, traveled on business
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1  Thank duztb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie W, General Manager at Baymont Inn & Suites Baxter/Brainerd Area, responded to this reviewResponded April 30, 2014

Thank you for taking the time to review our property. I am sorry you were not pleased with your stay. If you're in town again, we'd love to have another opportunity for you to have a great stay with us. If you would like that, please contact me directly at baymontbaxter@brainerd.net.

Again, thank you for taking the time to review our property. Each review helps us to make improvements.

Katie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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286 - 292 of 338 reviews

Reviewed April 21, 2014

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Baymont Inn & Suites
1  Thank Cheryl N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Katie W, General Manager at Baymont Inn & Suites Baxter/Brainerd Area, responded to this reviewResponded April 24, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 21, 2014

  • Stayed: April 2014, traveled solo
    • Value
    • Location
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Review collected in partnership with Baymont Inn & Suites
Thank Ira H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Katie W, General Manager at Baymont Inn & Suites Baxter/Brainerd Area, responded to this reviewResponded April 24, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 10, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Arlene J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Katie W, General Manager at Baymont Inn & Suites Baxter/Brainerd Area, responded to this reviewResponded April 30, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 8, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Nancy F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Katie W, General Manager at Baymont Inn & Suites Baxter/Brainerd Area, responded to this reviewResponded April 30, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 30, 2014

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Rhonda L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Katie W, General Manager at Baymont Inn & Suites Baxter/Brainerd Area, responded to this reviewResponded April 30, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 25, 2014

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Gregory G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Katie W, General Manager at Baymont Inn & Suites Baxter/Brainerd Area, responded to this reviewResponded April 30, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Baymont Inn & Suites Baxter/Brainerd Area

Address: 7208 Fairview Rd, Baxter, MN 56425-8293 (Formerly Crossings by GrandStay Inn & Suites)
Phone Number:
Location: United States > Minnesota > Baxter
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Baxter
Price Range: $114 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Baxter/Brainerd Area 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Crossings By Grandstay Inn And Suites
Crossings By Grandstay Hotel Baxter
Hawthorn Suites Baxter

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