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Shangri La Barr Al Jissah Resort & Spa-Al Waha
Ranked #3 of 3 Hotels in Barr Al Jissah
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We Enjoyed!”
5 of 5 bubbles Reviewed August 4, 2014

We stayed at Al Waha hotel again with family and friends a couple of weeks ago. Rooms were beautiful and clean. Friendly and polite staff. We enjoyed the amenities especially the lazy river complimented by the Adventure Zone for the kids. Best of all, we enjoyed the good food. We will definitely visit again in December.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ana Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Waha, responded to this review, August 6, 2014
Dear Ana Y, I was happy to read that you and your family enjoyed your stay with us in Al Waha hotel and are already planning to return in December. Al Waha with the facilities and the Adventure Zone in the Souk make it a great destination for the kids, I also appreciate you highlighting the very popular lazy river. Warm regards, Mark Kirk
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1,076 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
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English first
Muscat Governorate, Oman
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 4, 2014

Just before the onset of Eid Holiday rush my wife and I along with a couple of friends decided to stay at the Al Waha Hotel in Shangri-La Barr Al Jissah Resort. The place was just renovated and it's a perfect get-away for couples as well as families. The lazy river was so relaxing we just want to go around again and again and never go out of our floats. We totally enjoyed the pools in Al Waha as well as Al Bandar and the warm Jacuzzi at Al Bandar was just what we needed after 4 hours in the pool. The buffet, both dinner and breakfast were excellent, the choices are endless, the bed and pillows were heavenly sooo comfortable, the room was very clean and the price was just right. The staff were very friendly and attentive. We were surprised to find our room re-organized once again after coming back from the pool and the fruit basket replenished on same day.This is the best holiday we've had so far. I will not hesitate to recommend this hotel. It is just excellent!

Room Tip: If you are a couple with no kids ask for the 4th floor pool or sea view. If you are a family with s...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank noel_fxd65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Waha, responded to this review, August 6, 2014
Dear noel_fxd65, Thank you for visiting us prior to Eid and being one of the first guests to experience are newly renovated rooms, it is great to read that you enjoyed your stay and thank you for sharing your room tips and recommending the resort to the readers of TripAdvisor. Hopefully you will return. Warm regards, Mark Kirk
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Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed July 31, 2014 via mobile

I don't consider it a 5 stars hotel at all , we stayed at alwaha
The food is bad even in albandar restaurants
I'm sure not visiting this hotel again
I even check out of the hotel after 3 nights instead of staying 7 nights the only thing is that the staff are friendly

Stayed July 2014
Helpful?
Thank Saud_bonbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Waha, responded to this review, August 4, 2014
Dear A TripAdvisor Member, Thank you for posting your review in regards to your stay at Al Waha, I am sorry to read that you did not enjoy your stay with us and that the food did not meet your expectations. If you have time I would appreciate you sharing the details of what disappointed you with me directly at mark.kirk@shangri-la.com Warm regards Mark Kirk
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Manama, Bahrain
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed July 5, 2014 via mobile

In fact, that was my seventh visit to shangri, however it was my first stay in al waha hotel. You can read my comments on my previous visits to albandar hotel which was considered as a scape form stress of life to a a beautiful heaven but, that was in albandar and not alwaha hotel.
Really it worth to pay extra $50 and upgrade your stay from alwaha to albadar hotel.
Although alwaha considered as 5 star hotel, but in my opinion its worth maximum of 2 or 3 stars.
The roomcleanness condition was so bad, most of room's furnitures were damage, the sink of the toilet wad blocked and even my check in was delayed up to 6 pm !!!
I contacted and emailed the duty manager "N.B" who replayed me in unprofessional way and said " that's normal as we are running the hotel for more than eight years "
Simply I can say that shangri la alwaha spoiled my vacation.

Stayed May 2014, traveled with friends
Helpful?
3 Thank Alkhaldi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Waha, responded to this review, July 9, 2014
Dear Alkhaldi, Thank you for your three reviews on the property in regards to stays at the resort. While we have certainly delighted you in both Al Husn and Al Bandar please accept my sincere apologies for the disappointing experience in Al Waha. I can assure you that while each of the hotels within the resort caters for different markets the quality of service and facilities should be maintained as a true five star experience. During the last two months every room in Al Waha has undergone a mini renovation including new carpets upgrade on a TV system and vanishing of the furniture. Every room has been inspected and I am happy to say all rooms are like new. Please let me know when you are likely to return to the resort be emailing me at mark.kirk@shangri-la.com and I can assure you we will restore your confidence with us and I would also like to show you a few rooms in Al Waha. Warm regards, Mark Kirk
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Hong Kong, China
Level Contributor
166 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed June 26, 2014

Amazing location of this hotel. Good friendly service throughout the hotel. Great pool facilities and the beach is awesome. The room is good, massive bed and everything works. The breakfast is the key. Amazing selection of food and the quality/prestation is some of the best i have seen with a friendly and fun welcome. I will be getting up early tomorrow.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nickneal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Waha, responded to this review, July 3, 2014
Dear Nickneal, Thank you for posting your feedback, our Chefs to try to provide breakfast choices for all and I am delighted to read that you enjoyed both the quality and selection provided. I am happy to read you enjoyed all aspects of your stay. Warm regards, Mark Kirk
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Philadelphia, Pennsylvania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 23, 2014

I loved everything about this hotel! The views are amazing. The area is beyond scenic! The property is a hidden gem. I booked a trip for dolphin watching with the hotel; it was one of the highlights of the trip. Pictures do not do this place justice, nor do words. It is simply amazing! As is Oman!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank SarasJournies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Waha, responded to this review, July 3, 2014
Dear SarasJournies, I am delighted to read that you enjoyed your stay with us last July and you still have great memories of your holidays. As you have mentioned Oman and Muscat is truly a beautiful destination and I am also happy to read that you experienced the dolphin watching which is a highlight for many visitors, hopefully you will return soon! Warm regards, Mark Kirk
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Pretoria, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 19, 2014

Stayed at Al - Waha hotel in May 2014.Rooms are very basic but comfortable. Lovely views and good facilities.breakfast has a nice variety and caters for kids as well.food at hotel is good but very expensive,if you have kids the buffet is very worth it as kids eat free. Free shuttles to Muscat mall which has good food and shopping however it is an hours drive.the pools and the beach is amazing which is the highlight of the place.looking forward to going back soon:)

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rabia18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Waha, responded to this review, June 21, 2014
Dear Rabia18, Thank you for taking your time to review the resort in regards to your recent visit. I am happy to read that you and your family enjoyed your stay and thank you for highlighting our children’s policy where kids eat free (11 and under) when dinning with their parents at the buffets throughout the resort. We look forward to welcoming you back soon. Warm regards, Mark Kirk
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Additional Information about Shangri La Barr Al Jissah Resort & Spa-Al Waha

Property: Shangri La Barr Al Jissah Resort & Spa-Al Waha
Address: PO Box 644, Barr Al Jissah 113, Oman
Location: Oman > Muscat Governorate > Barr Al Jissah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Barr Al Jissah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri La Barr Al Jissah Resort & Spa-Al Waha 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Shangri La`s Barr Al Jissah Resort & Spa-Al Waha Hotel Muscat Governorate
Shangri La`s Barr Al Jissah Resort And Spa-Al Waha
Shangri Las Muscat
Shangri Las Al Waha

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