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“Big on PR - Poor on substance.”

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Soar Mill Cove Hotel
Ranked #1 of 1 Hotels in Malborough
Certificate of Excellence
London
2 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Big on PR - Poor on substance.”
Reviewed August 10, 2006

Soar Mill Cove is an expensive hotel with four AA Stars and two Rosettes. Understandably then our expectations were high. It's boasts both indoor and outdoor heated swimming pools - a lovely beach "situated immediately below the hotel " and a "fine dining restaurant"

When we arrived - to be fair the location was stunning, with National Trust moorland chasing up steep hills on both sides of the hotel and a v shaped view of the sea framed by the landscape - the hotel however looked dated. A suspicion which was born out when we entered. We had asked quite specifically for a large superior room with a queen bed but due to an error were allocated an inferior twin which was cramped and badly in need of up grading. Worse was to come. The beach supposedly just a stones throw away was a 15 minute walk down a very steep hill where it's important to note - mobile phones do not work. But what about the regular taxi service which ferries guests to and from the beach? Well - actually that's by special arrangement when the gardener is available on Mondays, Wednesday's and Friday's. Since Keith Makepeace, the owner doesn't keep Llama's - it was a common site to see puffed out families struggling with umbrella's, bundles of beach kit and weak legged toddlers. What then of the heated pools? Well, the outdoor pool was a regular haunt of the swallows and swifts that drank from it's blue green tinged hues but not many guests braved it's cold depths. Make all speed then to the indoor pool. The brochure would lead you to believe that this was a large spacious affair. Unfortunately though heated, it was very small with a rather slippery, water logged floor that no one ever bothered to dry.

Let's quickly move on to the "fine dining" emporium - "Serendipity." I was slightly taken aback when having been shown to our table I sat down to discover I was chest height with my cutlery. The long stemmed Phalaenopsis towered over me like a giant triffid! The chair was far too low. I looked round bemused at the other diners to discover many were sitting on cushions - a first in my experience of hotels and restaurants. The saving grace to this comedy caper then must be the food? Well, happily we enjoyed an excellent Sunday roast of lamb and some very good beef. But too much flour in some of the soups made them heavy and glutonous, and the presentation was at times far too ambitious. Good fresh plentiful supplies of vegetables would have impressed far more than diced greens in a cheese sauce or mountains of parsnip chips. About 50% of the main courses came with a supplement which I felt was avarious. The sample menu on the website gave no warning of this.

To sum up. If you're a keen walker, lover of wildlife or you want a dog friendly venue with not too much onus on facilities - this is the hotel for you. Families with children however and anyone who truly likes good value for money would be better served going to the THURLESTONE HOTEL just a few miles down the road. The beach is a ten minute stroll with no steep hills or take a short drive to the bay by Thurlestone rock - which is ideal for children, has ample parking and a good cafe. And what of Thurlestone hotel? Quite simply - it's the best hotel I've ever been to. It's a family run enterprise where standards are maintained to a very high level. The food and facilities are excellent. The staff, helpful, friendly and professional. A weekly drinks party is thrown for guests through out the summer and every effort is made to make your stay a happy one. Funnily enough - you won't be surprised to hear - Keith Makepeace - Soar Mill Cove's proprietor - is a regular visitor there!



  • Liked — It had an outdoor seating area.
  • Disliked — Small, cramped and needed upgrading
  • Tips/Secrets — Go to Thurlestone Hotel, Devon.
  • Stayed July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
18 Thank Thehotelcritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
  • English first
  • Italian first
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English first
england
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 7, 2006

We had a long journey from Sussex and were quite tired, we laughed as we thought we were running out of road the Devon country lanes were getting narrower by the mile! we followed the Soar Mill Cove Hotel signs and past by a fairytale cottage to the end of the lane and turned the corner to a whole new world!
The greeting we received was so genuine and welcoming we felt at home instantly. We were shown to our room and we were delighted, the children were really happy when they found they had their very own television and Dvd player plus a colouring set on their beds, they felt really special!
As our luggage was carried from the car a very welcome pot of tea and soft drinks for the children arrived in our room to revive us all! I knew then we were going to have a wonderful weeks holiday. We were offered a complimentary cream tea and had it the next day sat in the garden, the homemade scones and 'homemade preserve' were delicious.
Patricia and George had their evening meal early leaving Donald and myself to enjoy a special dinner every evening together, what a treat!
Oh, how we wished we had booked two weeks, we will for next year!
Everything here is so perfect, the situation the food the room and the staff, well they do go beyond the call of duty to 'make your day'
nothing at all is too much trouble.
Thank you one and all for making our weeks holiday so enjoyable, Patricia and George are counting the days to our next visit!

  • Liked — cleanliness, comfort, private patio
  • Disliked — really can't think of anything
  • Tips/Secrets — Be prepared for the most relaxing holiday you have ever experianced!
  • Stayed July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
12 Thank tremar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okehampton
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 7, 2006

Superb Service, Lovely Large Rooms - we just had a classic but had ample space for all of us. Nicely decorated in hues of blues and greens - no not cutting edge but I didnt want a cutting edge holiday, instead I was looking for some quality time with my wife and kids and I enjoyed exactly that in a quality enviroment.
We have enoyed Wooley Grange in the past and this is similar in many respects: Good Food, Caring Staff and comfortable accommodation, but the differences are also clear, this is cheaper (by quite a lot) and cleaner (by quite a lot).
Quite clear that an owner is prescence and that mainbtenance is a top priority here, yes I am sure that if they won the lottery then they might invest in air conditioning in all of the bedrooms - however this is not unusual for England.
You can never please everyone all of the time, but be certain we were delighted to discover a real gem and will be back again and again.

  • Liked — Space, comfort and cleanliness
  • Disliked — Nothing
  • Tips/Secrets — Get talking to the other guests and staff to learn about the secret coves and caves
  • Stayed August 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank gastrogeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Soar Mill Cove Hotel

Property: Soar Mill Cove Hotel
Address: Near Salcombe, Malborough, Salcombe TQ7 3DS, England
Phone Number:
Location: United Kingdom > England > Devon > Salcombe > Malborough
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Malborough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Soar Mill Cove Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
Soar Mill Cove Hotel near Salcombe is a family run hotel & luxury self catering. A good base for walking holidays, short breaks & in holiday times popular with families enjoying caring service. A great base to explore South Devon. No stay is complete without dining in our sea view 2 Rosette Restaurant and the hotel offers best value when taking an inclusive break. All rooms have DVD library, flat screen TVs, WiFi free throughout, but limited connection speeds and no mobile phone signal in this rural idyll. 10 Acres of grounds and plenty of free parking. NEW salt water indoor heated swimming pool , sauna, gym & Spa Treatments, "just for fun" pitch and putt golf, table tennis, lawn tennis in season and snooker. Near Kingsbridge, Hope Cove, Salcombe, Thurlestone and Dartmouth. Luxury Self Catering Villas with up to 5 bedrooms. Available for exclusive use sea view weddings, so that no other guests are disturbed. New for 2015 the rather rugged approach road has been replaced with a lovely smooth driveway, the first of our new bathrooms are been rolled starting with The Makepeace Suite now ready for you holiday ... more   less 
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Also Known As:
Soar Mill Cove Salcombe
Hotel Soar Mill Cove

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