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“very pleasant would stay again”

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Best Western Woodhaven Inn
Ranked #2 of 2 Hotels in Woodhaven
Reviewed September 9, 2012

We stayed here during the week of Sept 5 and had a pleasant stay. The breakfast was enjoyable and it was eggs, your choice of sausage or bacon, hash browns and coffee or tea. The dining room was spacious and had a tv within viewing area. The pool was large and we had it to ourselves which was pleasant. There are towels available in the pool area with tables and chairs as well. There is a drug store you can walk to and a gas station very close.

  • Stayed: September 2012, traveled as a couple
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2  Thank CubaqueenOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this reviewResponded September 10, 2012

Hello CubaqueenOntario!

I want to thank you for sharing your experience with the BEST WESTERN Woodhaven Inn here on Tripadvisor.com! I am happy you had an enjoyable stay with us. We strive to provide our guests SUPERIOR customer service and clean, safe accomodations. I hope that when you are in the area again you remember us. Hope to see you soon!

David Balch
General Manager

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159 - 165 of 181 reviews

Reviewed August 29, 2012

This was our second stay here and the value was excellent. Great rates and the location is super convenient off I-75 and close to lots of shopping. The pool was shut which was disappointing, but they gave us complimentary breakfasts to make up for it and the breakfast was very good. This is our choice to stay when travelling to Ohio.

  • Stayed: August 2012, traveled as a couple
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1  Thank MikeV57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this reviewResponded August 30, 2012

Hi MikeV57!

Thank you for your review of our hotel on Tripadvisor.com. We appreciate you taking your time to share your experience. We strive to provide our guests with superior guest service that exceeds their expectations. We apologize that you had to miss out on using our pool area. We have been doing some upgrades to the pool by replacing inside of the pool, painting the pool deck and adding new pool furniture. We hope to see you soon when you are in the area.

Thanks again,
David Balch
General Manager

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Reviewed August 13, 2012

We booked a room here to take our daughter up to the Wiggles concert in Auburn Hills. The hotel wasn't bad (we'd stayed at the BW Greenfield Inn a few weeks prior, so I have to try not to compare hotels to that one.) Speedy reservation (through BW website) and check-in. The hotel sits with a bunch of other hotels/motels (some nicer, some not even close). It appeared to be pretty close to things like The Henry Ford and Greenfield Village, which we'd visited a few weeks before. We were able to get a room with a refigerator, as requested. We were charged a $1 safe fee for a safe we did not request, which was a little annoying. Our room was nice, but had a ... wet feel to it. It smelled wet and the air felt very sticky, though it was not at all a warm/humid day. Opening a window would have helped, since it was such a cool day, but there were no screens.. so we didn't try. Some of the hallways smelled a little smokey, but that's something we've noticed in most hotels..Some people just can't follow directions. Breakfast in the restaurant was really good. We had a voucher for a free breakfast since we are Rewards members, but like another reviewer said, it is ONE free breakfast per room.. only for the Rewards member, which was a little weird. However, the same breakfast meal was available for non-members for a very small price. ($2.99 for 2 eggs any style, 2 sausage or bacon, hashborns, toast and a drink - very affordable) Breakfast would have been even better if there had been a kid's menu or a pancake option for the free/cheap breakfast. The restaurant does have an actual small breakfast menu with prices comparable to area restaurants (there's an iHop nearby). The pool was very nice, no complaints there. Despite staying on a Friday night, we hardly saw any other people.. which isn't exactly a bad thing.. quieter hallways in the middle of the night are nice! Both times we used the pool, we were the only ones there. Overall, a good stay.

  • Stayed: August 2012, traveled with family
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1  Thank Tiffany H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this reviewResponded August 15, 2012

Hello Tiffany H:

Thank you for sharing your experience with our hotel here on Tripadvisor.com. Hope your daughter enjoyed the Wiggle's show that brought you to the area. We strive to provide our guests with superior guest service and a safe, clean guest room. I hope you remember us when you return to the area.

David Balch
General Manager

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Reviewed July 9, 2012

I would never recommend anyone to stay in this hotel!!!! My teenage children and I stayed for two nights. The first night was uneventful, but the second one is where I had the issues. We returned about 10:00pm from a wedding. Our room was on the second floor. We turned out of the stairwell and were blown away by the overwhelming smell of marijuana. Now I do not care if people do it, but it is not something that I want around my children!!! I proceded to inform the night attendant of the situation, and she told me that there was nothing she could do about it!!!! She stated that the staff was unable to knock on doors and impose on the guests!!! I was outraged!! This is a non-smoking hotel--even has signs on every door. So not only was someone violating the hotel policy, but was also doing something illegal...and they refused to do anything about it. She then proceeded to get a nasty attitude with me and told me to talk to the security guard--who also did nothing. So my recommendation is to never stay here, unless you are a pothead...they allow you to have a great time at others expense!!!

  • Stayed: July 2012, traveled with family
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Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 10, 2012

Dear Barbara S:

Thank you for sharing your experience here on Tripadvisor.com! As you stated, we are a non-smoking hotel. We have a zero tolerance when it comes to smoking in our guestrooms. We have a penalty for those that violate both our hotel policy and the State of Michigan law banning smoking in the hotel. At the time you came to our front desk to notify us that there was someone smoking, we were unable to distinguish exactly which room was smoking without disrupting over 15 other guests at such a late hour. In no way do we condone anyone from breaking the law or our hotel's policies. I apologize for the inconvenience this has caused you and hope you understand that with the circumstances that we tried to do what was best for our guests at the time.

Sincerely,

David Balch
General Manager

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Reviewed July 9, 2012

We enjoyed our stay at this hotel. The room was large and clean and the bed was very comfortable. The only reason I didn't give it 5 stars was because the room includes breakfast but only for one person in the room which doesn't make much sense. An additional breakfast is $2.99 which is a decent price. The coffee was real weak but when my husband got his second cup he said it was much better.

  • Stayed: July 2012, traveled with friends
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Thank kathleen t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 12, 2012

Dear Kathleen T,

Thank you for sharing your experience regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do offer complimentary breakfast in our restaurant to our BEST WESTERN Reward members and everyone else is able to receive our $2.99 full hot breakfast special. The complimentary breakfast is to encourage our guests to sign up for our BEST WESTERN Rewards program. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (734) 676-8000.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

David Balch
General Manager
BEST WESTERN Woodhaven Inn

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Reviewed July 7, 2012

I can't agree with some of the earlier reviews. This place is next to the freeway, sure, aren't the majority of motels? But, it is not noisy. It's a large, fairly well appointed hotel, with it's own bar and grill and indoor pool and fitness room. Rooms are clean and spacious. What more would you want for $68? It's got HDTV HBO, free wifi.

  • Stayed: July 2012, traveled with family
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Thank Aust1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 12, 2012

Hello Aust1!

Thank you for sharing your experience here on Tripadvisor.com! We are so excited that you had an enjoyable experience during your recent stay at our hotel.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (734) 676-8000.

Thank you again for taking the time to review our hotel. We appreciate your loyalty to our brand.


Sincerely,

David Balch
General Manager
BEST WESTERN Woodhaven Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2012

  • Stayed: May 2012, traveled with friends
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Review collected in partnership with Easytobook.com
Thank Melinda G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this reviewResponded August 2, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western Woodhaven Inn

Address: 21700 West Rd, Woodhaven, MI 48183-3242
Phone Number:
Location: United States > Michigan > Woodhaven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Woodhaven
Price Range: $87 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Woodhaven Inn 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Woodhaven
Woodhaven Best Western

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