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“Close to Mom's”

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Best Western Woodhaven Inn
Ranked #2 of 2 Hotels in Woodhaven
Grand Rapids, Michigan
Level Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Close to Mom's”
Reviewed October 18, 2011

When my family moved to the Detroit area in 1970, we stayed at this hotel. So, its kind of a sentimental favorite. I've stayed here several times in the last couple of years and have found the experience a little uneven. The cheapest single rooms are large but the carpeting and furniture are worn out. The slightly more expensive single rooms are beautifully decorated. All rooms have comfortable beds and I have seen no insects. (I always look.) This hotel is popular with fishing groups so if you stay here during one of their meets, you can expect some rowdiness, a full parking lot, and a sign that says, "Clean fish here," near one of the back doors. Since this place is so much cheaper than the Holiday Inn Express next door, I put in my earplugs and put up with it! I do wish a breakfast was provided. You can buy breakfast in the bar/restaurant but it is a pretty dingy space during daylight hours.

Room Tip: This is a good choice of hotel if you have kids because this hotel has a huge pool with a huge deck...
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  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelLady511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, October 28, 2011
Hello TravelLady511! We appreciate you sharing your experience here on tripadvisor. I am happy you think of us when coming to the Woodhaven, MI area. I wanted to let you know the
"cheapest single rooms" have been totally renovated in February 2011. This renovation included new carpeting, new wall vinyl, new bedding, and much more. We have had positive feedback from this change. Our king and double queen rooms also received the new bedding package.

You are absolutely correct about fishing groups here at the Best Western Woodhaven Inn. We host many large fishing tournaments throughout the year especially in early spring and summer. It does get pretty busy since we are so close to Lake Erie.

Also, we are beginning a special BREAKFAST FOR TWO package so that you can have your breakfast included in your room rate.

Again, thank you for submitting your comments. We here at the BEST WESTERN Woodhaven Inn hope to see you soon.

David Balch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 reviews from our community

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    14
    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • German first
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English first
tulsa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 13, 2011

The place cost less than a lot of the nearby hotels. The place is well kept and has a pool and exercise room. The breakfast special is not great but there are enough restaurants in the area.
The staff was friendly and helpful. We will stay here again.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nmc51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, October 28, 2011
Hello nmc51! Thank you for sharing your experience with the BEST WESTERN Woodhaven Inn. We try to priovide our guests with a great value while providing superior guest service. We hope to see you again very soon.

David Balch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herndon, Virginia
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 23, 2011

This place cost a lot less than some of its nearby competitors, so I was a little nervous when we checked in. But the Best Western Woodhaven is bright and clean. We spent a comfortable night there. Wifi connection was good. The staff I dealt with were friendly and helpful. Noticed what looked like a nice indoor pool but didn't get a chance to try it. Didn't eat on the premises, but there's a decent diner-style place called Millie's down the road. Will stay here again if we pass through the area.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank boweiwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, October 28, 2011
Thank you boweiwen! We appreciate your positive feedback. Hope to see you in our area soon.

David Balch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flat Rock, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 7, 2011

My husband and I stayed at the Best Western Woodhaven Inn on a weekend in May and were pleasantly surprised. Everyone was amazing there. They had just completed a very nice renovation of the guestrooms and lobby. We really didn't expect the beautiful decor based on the exterior. The staff made us feel at home and like they genuinely appreciated our business. We will be back!

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mandrus073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, October 28, 2011
Thank you mandrus073! We did just finish a renovation here at the BEST WESTERN Woodhaven Inn. We renovated our guestrooms to include new wall vinyl, carpet, and bedding package. Our lobby and banquet halls received new wall vinyl and carpet also. We try to keep our hotel fresh and clean while providing superior guest service. We hope you come back to stay with us very soon.

David Balch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oneida, Wisconsin
Level Contributor
139 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed April 18, 2011

Worst Best Western we have ever stayed in.

Sidewalks were not shoveled, room was not made up when we checked in.

Worst of all...we left in a hurry (Family emergency) and we accidentally left our cell phone and digital camera chargers in the room. We called them immediately at our next destination (same day in the afternoon) and their housekeeping department said YES thay had found them and turned them in to the front desk.

Well it has been nearly 2-1/2 months now and after many phone calls and fax and a personal visit from a friend the story changes every time. I think they threw them away rather then send them to us; even though we offered to pay for their trouble.

Their sales manager doesnt return phone calls, doesnt follow through, and the whole story they keep giving us is just fishy, have no record of sending them, no receipt for the postal shipment, etc etc etc. .

So...save your self some grief and DO NOT stay at this hotel EVER>

We are just out the $100 or so to replace these items.

I am cancelling my account with the entire chain.

Room Tip: Stay In Choice Hotels...much better people
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  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank obus1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, October 28, 2011
We are very sorry you had a bad experience with our hotel. We strive to provide all of our guest's with superior customer service and safe, clean accomodations.

David Balch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gladstone, Michigan
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 28, 2009

My husband had an appointment with a doctor at a nearby medical clinic, so we stayed at the nearby Best Western. Though it is rather unappealing from the outside, I was pleasantly surprised by the interior, both the lobby, which was fairly attractive, and our room, which was a decent size, clean, and had a spacious sink/bathroom area. Though we did not swim, the pool area looked very nice. Internet service worked ok, though a little slow.
The desk clerk was very friendly and helpful (a rarity, it seems). We paid under $60 for the room, before tax. Compare this to the Holiday Inn Express next door, which was advertised for around $100.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travlinyooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 26, 2009

We have stayed here twice....clean and nice staff but if you don't enjoy going up and down the stairs, don't stay here...no elevators! The pool was nice and indoors is good when dealing with Michigan weather. We had breakfast two days there and it was OK. The rooms could use some updating but they are cheap. The grounds aren't too nice cracked cement with weeds and overgrown shrubs but we paid less than $60 a night so other no elevator it was OK.

  • Stayed June 2008, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pickypackerCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Woodhaven Inn

Property: Best Western Woodhaven Inn
Address: 21700 West Rd, Woodhaven, MI 48183-3242
Phone Number:
Location: United States > Michigan > Woodhaven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Woodhaven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Woodhaven Inn 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Woodhaven
Woodhaven Best Western

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