Be sure to check with hotel if you are requesting a particular floor. We booked 3 rooms in March for our June visit and requested 2nd floor or above. Each room was arriving on three different days so since we were the first we confirmed that all 3 rooms would be on the same floor. We were assured we would be. When I checked in our 3rd room, we were told that they would have to take a first floor room. I was very upset and expressed myself to Jacqui from the front desk. She said that their policy was to TRY to have the room type and floor preference available but I should have requested it earlier and indicated that we had only made our reservation a week prior. I explained that the week prior I called the inn to check our reservations and confirm our requested floor. Luckily, when we returned from our first event, we were given a room on the same floor as the other rooms. It was nice to know that she was able to assist us. This is really an easy fix for HI. As far as the hotel, it is well used as it is the only nice hotel in the area. The bedding is old and worn. The pool needs some TLC. The lobby area is nice and clean. The breakfast area is very nice. They offered also of choices and everything was always available. The 2 employees that greet you are wonderful. Smiling and greeting everyone that enters. Asking if they have assist you in anyway. They were helping everyone and if an item was running low they would say they are heating up and will be out in a few. They when they refilled they would come to your table to let you know. I can't say enough about them. The evening cookies are a special treat also.
- Official Description (provided by the hotel):
- Our professional courteous staff will help you have a perfect nights stay. Let the Holiday Inn Express Hotel start your arrival with an express check in (for our guaranteed reservation) to get you on your way to one of our 77 comfortable rooms filled with such amenities as high speed internet, two phone lines, refrigerator, iron and ironing board, coffeemaker, TV, and Nintendo games at a minimal cost. Our spacious suites have all of the same as listed above in addition to more room. For those of you who may be looking for a little more pampering, we offer 15 whirlpool suites with all the same amenities as our suites but with a touch of soothing relaxation! Our two person whirlpool is ready for all your tense muscles.Still looking for a bit more? Our two room Presidential Suite offers all the same amenities as above including more space. ADA rooms available with standards as well. Our delicious breakfast bar located in our Great room, which is just that, with a 32in. TV, fireplace, seating for forty and beautiful natural light from our oversized windows to cover the entire back wall. Breakfast is offered from 6:30am until 9:30 am. Don't worry, we keep the coffee going all day with a light snack for you late sleepers. Please don't forget to visit our business center equipped with internet access and a printer on our HP system. Stop by our game room or our fitness center equipped with with two Precor treadmills, one Precor bike and a Maxicam universal gym set. ... more less
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- Also Known As:
- Holiday Inn Express Woodhaven Hotel Woodhaven
- Holiday Inn Woodhaven
- Woodhaven Holiday Inn